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The Westin Palo Alto

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The Westin Palo Alto
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632 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Washington DC, District of Columbia
Reviewed 29 April 2012

I've stayed here several times when in Palo Alto, and it's still my favorite place: The rooms are nicely appointed, the staff is great, and the location is convenient, walking distance to downtown Palo Alto and the nearby small mall. The fitness room is small but sufficient, the lobby is small but nice with fire place (with complimentary coffee). It...

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Helpful?
1Thank travl4fun2
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear travl4fun2, Thank you for continuing to stay with us, we do appreciate it. If there is anything at all we might assist you with in the future, please do not hesitate to let us know. Warmest Regards, Tanya Fleming

New York City, New York
Reviewed 29 April 2012

I stayed at the Westin while in Palo Alto for business. Overall, I was happy with my experience--I had previously stayed at the Sheraton next door, and the Westin felt better overall to me. Newer, bigger rooms, generally one step up (though the Sheraton is nice enough). That said, I always feel like hotels in Palo Alto are overpriced. As...

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Helpful?
Thank MrsAWW
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear MrsAWW, Thank you for your review on Trip Advisor. I'm pleased that you found our staff to be incredibly kind and helpful. We go through great efforts to ensure we have the best people and love to hear when it is apparent to our guests. I am sorry that you found the rates to be quite and wanted to...

Canada
Reviewed 25 April 2012

Helpful staff, great location close to Stanford & Caltrain station & downtown.

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Helpful?
Thank OnthetrailCanada
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear OnthetrailCanada, Thank you for your review. I'm pleased to hear that you enjoyed our staff, location and proximity to CalTrain, the Stanford campus and downtown Palo Alto. Please come back and see us again. Warmest Regards, Tanya Fleming

Sudbury, Massachusetts
Reviewed 9 April 2012

I continue to stay at the Westin Palo Alto. Even though not all the front staff know or recognize me anymore, and I have more anonymity than ever, I am still ALWAYS treated as if I'm the most important person in the world when I check in. Another reviewer pointed out the 'maze' element, but that's a toss-away. The rooms...

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Helpful?
Thank mdphdbfd
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear mdphdbfd, Thank you for this second contribution for the Trip Advisor community. We're pleased to still have you staying with us and that you are enjoying our property. Please let us know if you need anything at all. Warmest Regards, Tanya Fleming

Singapore, Singapore
Reviewed 31 March 2012

I've stayed here a couple of times now over the years when my family rolls into town for the holidays. It is a consistent property I think; but its unlike any Westin that you'd expect. For starters, it's only a couple of stories high and it looks like a very generic, unremarkable, 'side-of-the-interstate' sort of hotel from the outside. It...

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Helpful?
1Thank SQ452
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear SQ452, Thank you for the compliments regarding our Heavenly Beds, large bathrooms, and helpful staff - we are proud to have met your expectations. I am sorry that you found our hallways mazelike. We are happy to accommodate requests to be closer to the lobby which mitigates this issue. I anticipate by the next time you visit our property,...

Reviewed 29 March 2012

I stayed recently with my three kids for a week in Palo Alto, while visiting my mom. The hotel was terrifically central to town and country (a large upscale strip mall if you will, with trader joes, some cafes, restaurants, cvs and shops). The westin is right across from Stanford and boarders downtown palo alto. The room was large and...

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Helpful?
Thank Piezer
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear Piezer, I am pleased to hear that you and your children had an enjoyable stay and appreciate you staying with us. We look forward to hopefully seeing you again the next time you visit your mother. Warmest Regards, Tanya Fleming

southern california
Reviewed 29 March 2012

I have stayed at this place before and it still lives up to its Westin name. I arrived before noon and my room was ready. The great Westin "heavenly bed" lived up to its name - I was reading my laptop in bed in the evening and I could not keep my eyes open past 9pm so I had a...

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Helpful?
Thank businesstraveller2
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear businesstraveller2, Thank you for sharing your experience at our hotel with the Trip Advisor community. I am so pleased to hear that you had a great night's sleep and were able to enjoy our Westin Workout. Please feel free to reach out to me directly if you have further input about the restaurant, we are always looking for ways...

Indianapolis, Indiana
Reviewed 27 March 2012

Very friendly staff, clean room with excellent lighting in the bathroom! The rooms feel large as all rooms have 12 foot ceilings, the beds are very comfortable and the location can't be beat. Wonderful seafood restaurant next door and the upscale mall is a short walk away.

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Helpful?
Thank travelbuggers5
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear travelbuggers5, Thank you for your great review on Trip Advisor, we are so pleased that you enjoyed all facets of your stay and Scott's Seafood Restaurant nearby. We look forward to hopefully welcoming you back again. Warmest Regards, Tanya Fleming

Reviewed 25 March 2012

Located right across from Stanford University and within walking distance of parks as well as the shopping mall. Hotel is a typical Westin with neat and clean rooms as well as great service. Onsite restaurant had a good Sunday brunch. Rates vary depending on season and what is going on in the area. On quiet weekends the rates are excellent...

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Helpful?
Thank Wings_Wheels
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear Wings_Wheels, Thank you for your Trip Advisor review of our hotel. I am pleased that our rooms, Sunday brunch, service levels and rates appealed to you. We hope to have the opportunity to serve you again in the near future. Warmest Regards, Tanya Fleming

Ireland
Reviewed 20 March 2012

I spent three nights at the Westin Palo Alto and I really enjoyed it. The rooms are large and very nice. The hotel ambiance reminds me of a European hotel. I did not eat in the hotel as there are many great places to eat just a short walk away.

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Helpful?
Thank Corkonian_10
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear Corkonian_10, Thank you for reaching out to the Trip Advisor community regarding our hotel. I am thrilled to hear that you enjoyed our property, rooms and surrounding area. We look forward to welcoming you back again hopefully. Best Regards, Tanya Fleming

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife. ... more   less 

Additional Information about The Westin Palo Alto

Address: 675 El Camino Real, Palo Alto, CA 94301-2301
Region: United States > California > Palo Alto
Price Range: £146 - £632 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Palo Alto 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
The Westin Palo Alto Hotel Palo Alto
Westin Palo Alto
Palo Alto Westin
Hotel Style:
#4 Romantic Hotel in Palo Alto
#4 Luxury Hotel in Palo Alto
#4 Business Hotel in Palo Alto
#7 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Palo Alto staff and other travellers.
2 questions
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Truckee, California
over a year ago

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Questions? Get answers from The Westin Palo Alto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have lots of rooms overlooking lovely little courtyards. I would say away from the street.”
 of 5 bubbles 24judyb, 19 Mar 2017 | Read review
“Ask for a ground floor room.”
 of 5 bubbles MattCookeUK, 5 Mar 2017 | Read review
“Once the carpet installation commences I would ask for an updated room.”
 of 5 bubbles blessedandgrateful, 23 Feb 2017 | Read review
“Ask for quiet room facing courtyard on side of hotels away from trains.”
 of 5 bubbles Asksteve, 30 Dec 2016 | Read review
“Commuter trains run frequently on the back side of the hotel but that's where our room was and they didn't disturb us.”
 of 5 bubbles MisterMikeSeattle, 25 Dec 2016 | Read review
5 of 5