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Cardinal Hotel

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Traveller (63)
Room & Suite (31)
Family and Play Areas (2)
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Overview
  • Excellent46%
  • Very good35%
  • Average8%
  • Poor6%
  • Terrible5%
Travellers talk about
“shared bath”(19 reviews)
“city hall”(8 reviews)
“ceiling fan”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Family Rooms
Concierge
Business Centre
2 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (289)
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123
91
25
16
15
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LanguageEnglish
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123
91
25
16
15
Show reviews that mention
All reviewsshared bathcity hallceiling fanthere is no air conditioningeuropean stylevintage hotelbeautiful lobbycoupa cafedowntown hotelunbeatable locationstanford universitystreet parkingwithin walking distanceaffordable hotelold schoolmodern amenitiescaltrain station
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1 - 5 of 270 reviews
Reviewed 6 days ago via mobile

We are coming to this hotel 2 -3 times a year for the last 4 years since our daughter is studying at Stanford. We could not believe that we have been requested to leave the Bistrot next door where the hotel (who own the restaurant...More

Thank Michel B
Response from CardinalHotel1924, General Manager at Cardinal HotelResponded 4 days ago

Dear Michel B. I agree that your experience in Bistro Maxine was most unfortunate. TO CLARIFY your wife was told “we would not serve her breakfast and she was free to leave”. The REASON she was told this was NOT because of any issues that...More

Reviewed 1 week ago

super basic hotel, unfriendly and quite unhelpful staff, I would not have chosen it if I had not been sent there for a conference. rooms small, hardly any place to put clothes, no coffee in rooms or in hotel, you have to get your breakfast...More

1  Thank buenosaires4
Response from CardinalHotel1924, Guest Relations Manager at Cardinal HotelResponded 4 days ago

Greetings, buenosaires4! Thank you for sharing your experience and insight with the traveler community. While it seems you were pleased with many aspects of your stay, our amenities and features - we are disappointed to see we ultimately came up short of a 5-Star review....More

Reviewed 1 week ago

The quality level of this hotel is excellent. The staffs are very kind and room is clean. The hotel is old and simple, but I feel comfortable with it. The hotel is in a working distance to the Palo Alto Station, so it is convenient...More

Review collected in partnership with this hotel
Thank uenok813
Response from CardinalHotel1924, Guest Relations Manager at Cardinal HotelResponded 1 week ago

Hi there, uenok813! From the entire team at Cardinal Hotel, "Thank You!" for the 5-Star review, it means the world to us. To know that we made such an impression during your stay is a huge reward and we truly have a team of super...More

Reviewed 3 weeks ago

We’ve been coming for over 20 years. It’s the only place we stay when we are in town which is 5-8 times per year at least. You can’t beat the location and comforts of the hotel. The staff is also very friendly and the rooms...More

Review collected in partnership with this hotel
Thank gail o
Response from CardinalHotel1924, Guest Relations Manager at Cardinal HotelResponded 2 weeks ago

Thank you, Gail! We are beaming with gratitude after reading your review! One of things we are most proud of at Cardinal Hotel are the longstanding, and sometimes decade plus, relationships we get to develop as a family owned Historic Hotel - that has been...More

Reviewed 4 weeks ago

I've stayed in the Cardinal several times, and always enjoy staying here. The location is perfect for business meetings in downtown Palo Alto, and the the hotel has a great vibe - 1930s era lobby with original fixtures and warm and welcoming staff. It has...More

Review collected in partnership with this hotel
1  Thank Smackerly
Response from CardinalHotel1924, Guest Relations Manager at Cardinal HotelResponded 4 weeks ago

Hi there, Smackerly, Your review is a gem, as well! We're delighted to hear that Cardinal Hotel has remained your go-to and the perfect fit for your business trips, we are right in the heart of downtown Palo Alto. The lobby is timeless and one...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Details
Price range
US$134 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Palo Alto
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Palo Alto
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (63)
Room & Suite (31)
Family and Play Areas (2)
Questions & Answers
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Paul K
27 July 2016|
AnswerShow all 3 answers
Response from Mark M | Reviewed this property |
There is an elevator right by the registration desk. However, I do not recall rooms on the first floor. Also, you will want to call to check for an accessible entrance. I am remembering stairs at the two entrances.
0
Votes
Room Tips
"my room overlooked the main street but I heard very little"
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"2nd floor is easier to get to with your bag"
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"Make sure to book rooms with restrooms away from the backside if you MUST stay here."
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"rooms that face the inner courtyard were quiet at night"
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