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Crowne Plaza Palo Alto

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Crowne Plaza Palo Alto
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568 Reviews from our TripAdvisor Community

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Showing 535: English reviews
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San Mateo, California
Reviewed 2 days ago NEWvia mobile

I've stayed at this hotel many times. I'm actually a local and when I want to get away I normally come here for a night or 2. The last 2 times I've stayed Rose/Rosie has been super amazing. She works the front desk and just knows what she's doing. Her customer service knows no limits. I was upgraded to a...

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Helpful?
Thank shay1005
Vancouver, Canada
Reviewed 4 days ago NEW

After a long journey, I found a lovely sleep tight spa kit waiting for me in my room. Lovely! The service is excellent...from the front desk (helping me with group travel) to the lounge staff. I had a working dinner that was extended and Luisa, Marcos, and Javier were very helpful in letting us continue to work. Thank you!

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Thank chrisW9833MP
Tel Aviv, Israel
Reviewed 1 week ago

The most memorable part of the stay was meeting Rose, the woman behind the counter that welcomed me after a long trip. She was just the perfect host for a weary traveler. Efficient, informative, and everything with a smile.

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Thank YYL2014
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for the wonderful feedback and for recognizing Rose for her memorable service. We are thrilled that you were able to start your stay with us with Rose who offered a warm welcome and a smile. Thank you for staying with us!

La Crosse, Wisconsin
Reviewed 1 week ago

I stay often in Palo Alto for business and the Crowne Plaza always meets expectations. At my last stay I had exceptionally friendly service from Dominic at the Front of the House. I arrived later in the evening and was greeted with a friendly face and a great upgrade. I love how people try to meet your likes and preferences...

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Helpful?
Thank kristinmac11
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, we really appreciate you for sharing your feedback about your stay. Thank you for recognizing Dominic for his friendly service and his efforts with your check in. We try to create a home away home feeling where everyone is family. Hopefully we’ve deliveried on that promise. Thank you again for sharing your experience. We look forward to your return.

Palo Alto, California
Reviewed 1 week ago via mobile

I hosted 20 people for a morning after event at the Cabana Hotel. We were in a private room that holds up to 24 people. The room was very pretty and we had good service. The Sunday Brunch is amazing! Made to order egg station, bagels lox and cream cheese, whitefish, blintz, bacon, sausage, the usual, shrimp, crab claws, chicken,...

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Helpful?
Thank Marcia K
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

We appreciate you for sharing your experience with us about our Champagne Bruch. We are thrilled to know that you enjoyed our food selections for the day and found the service good. Thank you again for hosting your event with us.

Palo Alto, California
Reviewed 1 week ago via mobile

I surprised my hubby with a weekend get away to Palo Alto . Being from Fl . I needed ideas to make this a magical trip . Well ... say no more . I had the good fortune of checking at the Crown Plaza and they truly exceeded my expectations . From the Bell hop to the front desk Rose...

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Thank Beverli2
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you so much for sharing your experience. We are delighted that you found your way to the hotel and enjoyed the friendly service of our team. Thank you for recognizing Rose and Eliezar for their outstanding service. We love hearing this and Congratulations on your wedding anniversary! Thank you for choosing us.

London, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed at the Crowne Plaza for business for a week. The staff were fantastic, in particular Luisa Javier Jesus did a fantastic job. We always felt taken care of. The food at the restaurant was great and a good wine selection. Also the gym was a good standard. I would highly recommend the hotel and would certainly rebook on...

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Thank KJEadie
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Awesome to hear that your experience and we truly appreciate the recommendation. Thank you for taking the time to share you service experience with Javier, Luisa and Jesus and their fantastic job. It’s wonderful to hear that you enjoyed the great food and wine selection, and found the gym to be good. Thank you again for review and for staying...

Mableton, Georgia, United States
Reviewed 2 weeks ago via mobile

Friendly and helpful staff helped make my stay pleasurable. The room was very nice and modern. It had a fridge. Very good amenities as well. I got in late the first night and could not find any information about where a gym was...had to go find it on my own. Someone in the restaurant was able to point me in...

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Helpful?
Thank 518ATLCouple
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for sharing your experience with us about your stay. We are thrilled you were able to enjoy the many amenities of the hotel, found the staff helpful and your room nice and modern. We apologize that we were out of Coke Zero in the vending machine and will look into the missing items. Thank you again for sharing...

Reviewed 3 weeks ago

One of the best places to host a company party. This one gentleman named Dominic was very welcoming. He successfully managed to tend to our needs and he does it with great effort. Definitely a place to go for business or leisure. Highly recommended.

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Thank JonCoates24
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for the review and for the recommendation! We love hearing about outstanding team members, Dominic and how he made a difference in your stay. Thank you for sharing your experience and for staying at the Crowne Plaza Palo Alto.

Reviewed 4 weeks ago

Under-estimating this hotel due to its relatively low price (for the area) is a total mistake. Having tried multiple premium hotels around the vicinity, I can say this is by far my favorite. We found it to be the perfect location for our weekend adventures around the Bay. A young man named Claudio welcomed us in the lobby and walked...

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Helpful?
Thank Edgar C
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you for your review and for the lovely recommendation. We truly appreciate you taking the time to share your excellent service experience with Claudio, the cleanliness of the hotel, and the help provided with your car. Thank you again for the review and we look forward to you returning to the hotel.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Silicon Valley has to offer at the beautiful and comfortable Crowne Plaza Cabaña Hotel & Resort. You will find legendary comfort and modern luxury at one of the most premiere locations in Palo Alto. Affordable elegance and hospitality are waiting for you. After spending a full day browsing Palo Alto s charming boutiques, art galleries, and Stanford University, only 2.5 miles away, retreat to one of our 194 guest rooms decorated with casual Californian elegance and superb views of the peninsula or of the Santa Cruz Mountains. Guests will experience the height of relaxation with our Crowne Plaza Sleep Advantage Program, which includes: Comfortable New Beds, Sleep Amenities, and Guaranteed Wake-Up Call. Revitalize in the morning with our in-room coffee maker and complimentary gourmet coffee. The Crowne Plaza Cabaña Hotel & Resort is also proud to be one of the premiere certified 'Green' Hotels in Santa Clara County. Steeped in history, tradition and elegance, the Crowne Plaza Cabaña Hotel & Resort combines luxurious amenities of a vacation destination with all the high tech necessities of today's savvy business traveler. Surrounded by World Headquarters of HP, Google, SAP, Intuit, Sun Microsystems, & Yahoo, just to name a few. Come and enjoy what is the talk of the Silicon Valley, the 'new' Crowne Plaza Cabaña Hotel & Resort Palo Alto. ... more   less 

Additional Information about Crowne Plaza Palo Alto

Address: 4290 El Camino Real, Palo Alto, CA 94306
Region: United States > California > Palo Alto
Price Range: £114 - £428 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Palo Alto 3.5*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, IHG, Cheap Tickets and Travelocity so you can book your Crowne Plaza Palo Alto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Palo Alto Hotel Palo Alto
Palo Alto Crowne Plaza
Hotel Style:
#6 Family Hotel in Palo Alto
#7 Business Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Palo Alto staff and other travellers.
2 questions
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Questions? Get answers from Crowne Plaza Palo Alto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask Claudio. That's what we did.”
 of 5 bubbles 165edgarc, 23 Jan 2017 | Read review
“not sure but our room vas very clean”
 of 5 bubbles 667alland, 6 Jan 2017 | Read review
“Tower rooms”
 of 5 bubbles Gusha79, 4 Jan 2017 | Read review
“I've had both pool view and non-pool view rooms, and both were great.”
 of 5 bubbles lesliegodbe, 4 Jan 2017 | Read review
“The pool view are amazing!”
 of 5 bubbles 814jefersonp, 27 Dec 2016 | Read review
5 of 5