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The Westin Pasadena

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The Westin Pasadena
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1,289 Reviews from our TripAdvisor Community

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Showing 1,245: English reviews
Las Vegas, Nevada
Reviewed yesterday NEWvia mobile

This hotel is located in the heart of Pasadena. What I love the most, they offer a shuttle to surrounding area restaurants. There is no in and out for the self parking. That costs $12.00 per night. Very fair price. Some dining spots are within walking distance. I love this hotel for business!!!!

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Helpful?
Thank MignonT
Salt Lake City, Utah
Reviewed 5 days ago NEWvia mobile

This was a true surprise. Not only was this hotel amazing, it surpassed all my expectations. Good rates, good location, nice staff, amazing rooms and 24/7 room service. What more can you ask for? If I'm in Pasadena again, this will be my place.

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Helpful?
Thank SlyStalloneFan
Management response:

Hisham B., Thank you for recently staying with us and for taking the time to fill out a review. The feedback helps and we really appreciate it. I am delighted to hear that we surpassed your expectations and that you had an amazing time at our hotel. We strive to offer world class hospitality and to try to impress all...

Mifflinburg, PA
Reviewed 6 days ago NEW

I stayed here for the Rose Bowl and I could not have been happier! It is located two blocks off the Rose Parade route so we were able to see the parade even though we didn't have tickets. It is conveniently located to restaurants and shops although some shops were closed due to the holiday. We took a shuttle into...

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Helpful?
Thank Fuji1956
Bondsville, Massachusetts
Reviewed 1 week ago NEW

Found a Groupon for a great price for this hotel with a generous breakfast allowance. However was shocked when I was going to connect to their wi-fi and discovered tHe cost of connecting. Location is great and very nice rooms.

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Helpful?
Thank Bernie O
MDaddonaHEI, Guest Relations Manager at The Westin Pasadena, responded to this review

Bernie O., Thank you very much for your recent staying with us; we truly appreciate the time you took to leave a review. I am delighted that you were able to find a great deal and value in our hotel. We are fortunate to be in the center of the action in beautiful Pasadena, and I’m happy to see that...

Jeddah, Saudi Arabia
Reviewed 1 week ago

We had one night in Pasadena and chose this hotel, and I was very happy. The staff were great and the location for really good, as places to eat, the cinema and the old part of the city are all within a few blocks. And the beds were so comfortable, I wish I could have taken mine home with me.

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Helpful?
Thank Stephanie F
Management response:

Lisa Hughes, Thank you for your recent stay and for taking the time to fill out a review. I am so delighted to hear how happy you were to stay with us and that we were the perfect location for you. We are so fortunate to be right in the center of the action for such a great event such...

Plano, TX
Reviewed 1 week ago

We stayed in the Westin Pasadena for the Rose Parade. The room rate was Stupid expensive at $700 per night but I wanted to be close to the Rose Parade Route, so knowingly overpaid for the room rate. But then they had the ridiculous nerve to want extra for Wi-FI; NO WAY. We routinely stay at Westin's and don't even...

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Helpful?
Thank eeclaire1
Benito B, General Manager at The Westin Pasadena, responded to this review

Thank you so much for staying with us and providing your feedback. Our goal is always to provide our guests with a revitalizing, frustration-free stay, and I’m quite disappointed to hear we fell short. I apologize if you were not fully informed of the associated fees with your reservations, I completely understand your frustration. Please know that we do make...

Los Angeles, California
Reviewed 2 weeks ago

For a 1 night stay it was perfect. The lobby and rest of the Hotel is very nice and centrally located. The rooms are a bit on the smaller side but you get what you pay for. This is a low priced option.

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1Thank DerickG25
Burlington, Connecticut
Reviewed 2 weeks ago

Great location where you can walk to restaurants and shopping without getting into your vehicle. The car valet price per night was not expensive and the service by the attendants was quick and friendly. I want to thank Ivan at the front desk for helping me print out my tailgating park passes for me when the business printer was not...

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Helpful?
Thank ksonstroem
State College, Pennsylvania
Reviewed 2 weeks ago

We stayed five nights for The Rose Bowl and Parade. It was a very comfortable room with double doors out to a semi private outdoor terrace that would take you to outdoor stairs to the pool, hot tub or down the outdoor stairs to the patio area with a fire pit off the bar/restaurant area. The breakfast staff and food...

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1Thank Lori1948
Alpharetta, Georgia
Reviewed 2 weeks ago

We stayed here for the Rose Bowl, and the location of this hotel was just about perfect. The stadium is a brisk 25-30 minute walk away, which kept us out of the shuttle/traffic mess. As for the hotel itself, we thought the room was comfortable and clean, maybe just a tad small and basic. Definitely not bad in any way,...

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Helpful?
1Thank Mike C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center. We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath. ... more   less 

Additional Information about The Westin Pasadena

Address: 191 N Los Robles, Pasadena, CA 91101
Region: United States > California > Pasadena
Price Range: £180 - £405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Pasadena staff and other travellers.
16 questions
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6 months ago
Berkeley, California
over a year ago
over a year ago

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Questions? Get answers from The Westin Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expensive price - Mid-range property. We were on the 11th floor and it was quite.”
 of 5 bubbles eeclaire1, 8 Jan 2017 | Read review
“#332 has a small semi private terrace. Wonderful place for coffee in the morning or walk to pool area.”
  • Semi private patio area off the room
 of 5 bubbles Lori1948, 5 Jan 2017 | Read review
“clean, beautiful, grand”
 of 5 bubbles T9377JO_, 5 Dec 2016 | Read review
“11th floor seems to be the best...”
 of 5 bubbles H51OGjoelb, 28 Nov 2016 | Read review
“Corner room was great!”
 of 5 bubbles Travelin'CalGal, 25 Nov 2016 | Read review
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