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The Westin Pasadena

1,434 reviews
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Traveller (420)
Room & Suite (306)
Pool & Beach (52)
Overview
  • Excellent43%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“heavenly bed”(38 reviews)
“city hall”(56 reviews)
“self parking”(68 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,434)Write a Review
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Show reviews that mention
All reviewsheavenly bedcity hallself parkingroom servicecomplimentary shuttlewithin a mile radiusfire pitcorner roomold townshuttle servicebeautiful hotelstarbucks coffeebusiness tripshops and restaurantsper dayrose bowllove this hotel
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521 - 525 of 1,384 reviews
Reviewed 23 December 2014 via mobile

It is always a treat to be in the comforts of a Westin bed. The hotel's location allowed us to just take a short walk and reach Old Pasadena. Overnight parking in the garage was a reasonable $11. However, the spaces in said garage were...More

Thank orange-u-tall
Reviewed 22 December 2014

We stayed here during our visit to the LA area. The room was nice and clean, and the service was great. The restaurant had amazing breakfast. The location is close enough to the shopping area and the famous city hall. The valet parking service was...More

1  Thank Chi C
Reviewed 18 December 2014

We have stayed at this hotel three times in the last four years and have been very satisfied. They offer well appointed and spotless rooms with great bedding. There are no noisy HVAC units. Valet parking is efficient and the location is within easy walking...More

Thank Andy P
Reviewed 15 December 2014 via mobile

Nice place close to old town and business district. Top notch service very comfortable rooms. Outdoor bar is cozy with a large fireplace. Free Shuttle from hotel brings you into old town. I always stay here when I am in town. Highly recommend.

Thank CarreraPorsche
Reviewed 15 December 2014

I've not had a hotel stay this bad in years, but sadly I've got to warn other travelers of what to expect. I've stayed at this Westin (formerly DoubleTree) hotel in Pasadena for many years. On my last visit a little over a year ago,...More

2  Thank JimmyMc
Response from TimLusher, General Manager at The Westin PasadenaResponded 17 December 2014

I appreciate your perspective regarding your stay with us. We take our business very seriously and understand that different guests have different expectations and preferences. We have been a great partner with JPL, CalTech and NASA over the years and value our relationship with them....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$183 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$183 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (420)
Room & Suite (306)
Pool & Beach (52)
Dining (37)
Amenities (17)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
27 March 2017|
AnswerShow all 9 answers
Response from Joshua S | Property representative |
Hi everyone for the convenience of our guests, the pool is only open to guests that are currently staying. We want to make sure our guests can have a relaxing and enjoyable experience at the pool and patio area. We want to... More
0
Votes
JosephinePauline
4 January 2017|
Answer
Response from Lawrence L | Reviewed this property |
Yes I've used SPG Points here successfully. I usually get upgraded to a suite 1/3 times as a SPG-Platinum, but also used Upgrade Awards to do it. I haven't been upgraded to a suite without it. They have suites... More
1
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123456
Room Tips
"we were on the 11th floor"
Read review
"Rooms facing city hall are quieter than those facing Los Robles"
Read review
"Best hotel for Cal Tech parents."
Read review
"higher floors will get you better views."
Read review
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