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Sheraton Pasadena

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Traveller (114)
Room & Suite (64)
Dining (9)
Overview
  • Excellent27%
  • Very good40%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“convention center”(103 reviews)
“club level”(38 reviews)
“old town”(53 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Pasadena
Special Offer: Visit Southern CA!
Hotel deals
Offers from Sheraton Pasadena
Special Offer: Visit Southern CA!
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (866)
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833 results
Traveller rating
237
307
173
60
56
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Time of year
LanguageEnglish
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237
307
173
60
56
Show reviews that mention
All reviewsconvention centerclub levelold townwithin walking distancefirst floorfront desk stafffree shuttlean older hotelrestaurants and shoppingmini fridgeself parkingrose bowlrose paradelos angelescolorado blvdhenrybrady
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1 - 5 of 833 reviews
Reviewed 4 days ago

Stayed for 3 nights recently and had a good experience overall. Good: - Room was updated and clean. Bathroom appears to be recently renovated and everything worked well. - Great location as it's within walking distance of the train and Old Pasadena. - Happy hour...More

Thank Brian L
Hotel's Favourite
Reviewed 3 May 2018 via mobile

We enjoyed our stay thoroughly. The staff were great. Shannon checked us in and was efficient and helpful. She even called our room to check to see if everything was ok. I appreciated that! We had a queen double on the 4th floor. The room...More

1  Thank MA_Vacationer
Reviewed 3 weeks ago via mobile

Although an older hotel, the rooms were updated. Room and bathroom were clean. Definitely felt safe. Beds were comfortable. A good, updated, hotel. It’s proximity to old town was nice in that it’s walking distance to most restaurants.

Thank Brad A
Reviewed 3 weeks ago

Here for a conference and the hotel overall is OK. It's a short but very long building. Room are different, mine was fine altho my cable never did work. Luckily I wasn't in my room long enough for it to bother me. Got to watch...More

Thank 97ozhappy
Response from SheratonPasadena, Front Office Supervisor at Sheraton PasadenaResponded 3 weeks ago

Greetings Guest 97ozhappy, Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback on Trip Advisor. I am very sorry that our elevators were not working as efficiently as needed during your stay. We are currently working to get...More

Reviewed 3 weeks ago

Rudest staff on the planet. Room was half cleaned. Came back to the room to find the bathroom completely untouched even though there was a pile of wet towels on the floor and shampoo bottles were not replaced. I am a transgender woman who was...More

Thank IanThomasMalone
Response from SheratonPasadena, Front Office Supervisor at Sheraton PasadenaResponded 3 weeks ago

Greetings Guest IanThomasMalone, Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback on Trip Advisor. The experience you described is not characteristic of the level of service our associates strive to provide. We work hard to provide a...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair access
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$167 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$167 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (114)
Room & Suite (64)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
RonnieHongKong
1 February 2018|
Answer
Response from Kathleen R |
I arrived Feb. 20 and renovations are still clearly underway.
1
Vote
franktucci2018
28 January 2018|
AnswerShow all 5 answers
Response from angelariley2018 | Reviewed this property |
no
0
Votes
PriscyF
12 September 2017|
AnswerShow all 5 answers
Response from Gemma'smum | Reviewed this property |
9 min drive - 23 minute walk - under 3 miles so you can use the hotel shuttle - $6 Uber
0
Votes
Room Tips
"there are better choices around this hotel."
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"Avoid this hotel."
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"Oh, you want a "Good" room."
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"Ask for a room near the elevators if you can't walk a long way."
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