We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Pasadena Hotel

Visit hotel website
Traveller (134)
Room & Suite (62)
Dining (9)
About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for.
Read more
Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
31Restaurantswithin 0.25 miles
5Attractionswithin 0.25 miles
Reviews & more
892Reviews
157Photos
15Q+A
100Room tips
Traveller rating
  • 247
  • 329
  • 184
  • 70
  • 62
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The hotel is a little dated, but if you don't mind that, it is in the best location. The staff was extremely accommodating. Couldt have asked for anything else, from early check in, upgrade, late check out, etc. They were always very helpful. It doesn't hurt that I have Lifetime
Read more
Response from ShannonCalloway, Front Office Manager at Sheraton Pasadena Hotel
Responded 2 days ago
Greetings Guest Bernardo, Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to ensure that all hotel rooms are cleaned to meet our guests standards. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Pasadena. Sincerely, SHANNON CALLOWAY Front Office Supervisor Sheraton Pasadena Hotel shannon@sheratonpasadena.com (626) 449-4000
Read more
By far to oddest room I have ever had in a major hotel chain. Entry way had was a small landing just inside door with closet and bathroom to the left, then 7 stairs down to the main bedroom. It was a Patio room but the “Patio” was a concrete slab that was 6 feet below the pool
Read more
Response from ShannonCalloway, Supervisor at Sheraton Pasadena Hotel
Responded 2 days ago
Greetings Guest Barry, Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to give a better description of rooms to our guests to ensure a better stay experience. We would also like to apologize for any confusion in regards to our parking. We are starting renovations to the front entrance of the hotel. We have placed the proper signs to ensure that guests and ride share know where to park or pick up guests. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Pasadena. Sincerely, SHANNON CALLOWAY Front Office Supervisor Sheraton Pasadena Hotel shannon@sheratonpasadena.com (626) 449-4000
Read more
We were pleasantly surprised to find a nice room available at a very reasonable rate for the Rose Parade and Rose Bowl activities dates. The Sheraton rolled out the red carpet for guests by using one of their meeting/ball rooms as the Sheraton Club location and provided two full
Read more
The staff are friendly. The rooms are clean and tidy. The lifts to the room are awful and extremely slow. The swimming pool is north facing so no sunshine during the winter - the only sunny area is at the front of the hotel with no seating areas.
Read more
Response from SheratonPasadena, Front Office Supervisor at Sheraton Pasadena Hotel
Responded 3 weeks ago
Greetings Guest Jinkster, Thank you for taking the time to share your valuable feedback with Trip Advisor. We recently finished renovating the public areas and guest rooms in our hotel. The next phase of our renovation process will be the exterior of the hotel as well as our elevators. We understand that currently our elevators are dated and do not work as efficiently as needed for our valued guests. We will be re modernizing all three elevators so that they work more smoothly. Thank you so much for your patience as we work towards this next phase in our renovation project. I would also like to thank you for your comment about the lack of seating in the front of our hotel. Since we will soon be renovating the front of the hotel I will pass along your comments to our renovations team to see if we can add more seating for our guests to enjoy outside. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Pasadena. Sincerely, Carly McGuire Front Office Supervisor The Sheraton Pasadena carly@sheratonpasadena.com 626-449-4000
Read more
+1
We had a lovely stay and going there bed extremely comfortable, hence the 4 out of 5. The only reason I couldn't give the hotel a 5 is because it was good, but not exceptional. The rooms were large and the bed comfortable, but there is a massive gap underneath the bedroom
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementSheraton Pasadena Hotel
Guest room
Photo provided by managementSheraton Pasadena Hotel
Guest room
Photo provided by managementSheraton Pasadena Hotel
Guest room
Photo provided by managementSheraton Pasadena Hotel
Guest room
Photo provided by managementSheraton Pasadena Hotel
Guest room
PreviousNext
12345613
Is pet still allowed after the renovation? Is there a charge for pets?
I saw pets there recently.
0 votes
Show all answers
When will the hotel renovation complete?
I arrived Feb. 20 and renovations are still clearly underway.
1 vote
Do the king rooms gave a sofa bed?
no
0 votes
Show all answers
How close is the hotel to the Rose Bowl?
9 min drive - 23 minute walk - under 3 miles so you can use the hotel shuttle - $6 Uber
0 votes
Show all answers
PreviousNext
123
"Don’t get the Patio rooms"
"First floor room bathrooms are just inside the front door with stairs. Requires a lot of opening and closing of the bathroom door."
"avoid room 234"
"We had a room overlooking the pool but it was not too loud."
"Shopping mall across the street. Plenty of eating establishments."
PreviousNext
12345620
PRICE RANGE
US$167 - US$384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton pasadena hotel pasadenapasadena sheraton
LOCATION
United StatesCaliforniaPasadena
NUMBER OF ROOMS
311
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing