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Americas Best Value Inn & Suites Petaluma

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57 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Auburn, California
Reviewed 25 October 2016

Never again! Very worn room, breakfast was poor continental. Oh, wait, coffee was hot, but that's all I can say. The close by Casino was good for a meal and has a cocktail bar. Parking was no problem and easy to find because it is close to the freeway.

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Helpful?
Thank John I
Exeter, California
Reviewed 10 October 2016 via mobile

I would stay at Motel 6 a hundred times before staying here again. The carpets were filthy. The bed was hard as a rock. The man at the front desk was rude and dismissive. No services at all. Usually were just looking for a place to stop for the night and we arent too picky, but this was really bad....

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1Thank Deanna W
abvipetaluma, Front Office Manager at Americas Best Value Inn & Suites Petaluma, responded to this review

Dear Guest,   Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

Elk Grove, California
Reviewed 8 October 2016

When you first approach the property it's a little confusing with the casino sharing the parking lot. We found the main office and as we walked in there was another couple in front of us. The lady at the front desk greeted us as we walked in, the lobby was nice and breakfast was included. The rooms were kind of...

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Helpful?
Thank tisin20
abvipetaluma, Front Office Manager at Americas Best Value Inn & Suites Petaluma, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Iowa
Reviewed 28 September 2016

The room was overpriced. Nothing special, basic room, breakfast was just the regular continental. The Wi-Fi would not work in our room at the back of motel. There were homeless people back by our room, did not feel safe leaving our motorcycle there.

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Helpful?
Thank IowaHarleyRider
abvipetaluma, Front Office Manager at Americas Best Value Inn & Suites Petaluma, responded to this review

Thank you for taking the time to share your feedback.     It is this type of feedback that we can learn from.   We will work with our internet provider and take a look at the strength of the Wi-Fi signal for our guests in the back of our property and take the recommended action to ensure a good Wi-Fi experience for...

Petaluma, California, United States
Reviewed 23 September 2016

I had intended to stay at the Petaluma Quality Inn, but when I looked online I didn't see it for some reason, and I saw this motel on the same street. I assumed that Quality Inn had changed its name. When I drove up, I saw the Quality Inn was still there and looked like the really nice place I...

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Helpful?
Thank Arlene M
abvipetaluma, Front Office Manager at Americas Best Value Inn & Suites Petaluma, responded to this review

Dear Arlene M: The Quality Inn is on our same street and they are a very good neighbor. I am sorry you experienced confusion when booking your reservation. We had saved a room for you at our property and were sad when you elected not to stay with us, . Although we are an older property, I don’t think it...

Reviewed 18 May 2016 via mobile

As always this is a review for a CLC room, which may be substandard, from regular rooms. The staff did their best to be very friendly, though there was somewhat of an issue with English at times. Overall the rooms are very small, its heater/air with a bed against it, with a small table against that, then the next bed,...

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Thank James C
Vacaville, California
Reviewed 5 October 2015

The room was overpriced at 302.00. There was a music festival in the area. Therefore the prices of the motel spiked. The rooms typically are under 100 dollars a night. It was off the highway and you could hear the traffic and your neighbors. The room smelled of smoke and the bedspread stunk. The room did not have a hairdryer....

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Helpful?
Thank E8342UUbarbara
abvipetaluma, General Manager at Americas Best Value Inn & Suites Petaluma, responded to this review

Dear value guest, Sorry for the issues that occurred. We appreciate your feedback and have addressed this with our housekeeping staff. We hope you will give us an other chance to service you better. The rates does go up by occasion based on room demand. Feel free to contact me directly at the hotel if you would like to share...

Perth, Australia
Reviewed 6 July 2015 via mobile

Rolled in here after a long day of driving, wanted shower and head into town for nice dinner. Cold shower, after 15 mins still cold. It's a decent way out of town, have to drive. It's also next to a dodgy mini casino so were people coming & going all the time. I asked about shower in morning, said hot...

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1Thank Anthony K
paris
Reviewed 7 June 2015

I only stayed one night there and it was completely correct even if they say that breakfast is complimentary but extremely poor. only few cakes, coffee, and tea. Room was cleaned and good size. Area is quite nice even is you don't have anything for dinner. A laundrymat few blocks away (strange to tel that but that is my best...

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1Thank Gilparis5
Glasgow, United Kingdom
Reviewed 25 April 2015

Made a late booking and chose this hotel based on its 4 star rating. We walked into the room and walked straight back out! The smell was damp and musty, carpets stained, bathroom dingy and overall the room was just horrible. We booked into the Quality Inn across the road and there is no comparison (even though it is only...

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3Thank villagefox

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Americas Best Value Inn & Suites Petaluma

Address: 5135 Montero Way, Petaluma, CA 94954-6536
Region: United States > California > Sonoma County > Petaluma
Price Range: £63 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites Petaluma 2*
Number of rooms: 50
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Also Known As:
Americas Best Value Inn & Suites Petaluma Hotel Petaluma
Americas Best Value Inn And Suites Petaluma
Americas Best Value Inn & Suites Petaluma Sonoma County, CA
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn & Suites Petaluma staff and other travellers.
2 questions
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Alameda, CA
6 months ago

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Questions? Get answers from Americas Best Value Inn & Suites Petaluma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another place to stay.”
 of 5 bubbles johni128, 25 Oct 2016 | Read review
“Upstairs is always a safe bet especially for women traveling alone. Not only do you NOT hear the bathroom flush but you don't have to hear the foot steps of the insomniac above you.”
 of 5 bubbles Vida67, 7 Feb 2015 | Read review
“Look for a room that would allow you to park your vehicle nearby.”
 of 5 bubbles AL724, 13 Nov 2014 | Read review
“Make sure you get a room on the first floor unless you wish to carry your suitcase(s) up a long flight of stairs.”
 of 5 bubbles jeffory12j, 29 Sep 2014 | Read review
“i booked through it's HP. $80.92 including tax.”
 of 5 bubbles TTJAPAN, 4 Sep 2014 | Read review
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