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BEST WESTERN PLUS Placerville Inn

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BEST WESTERN PLUS Placerville Inn
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648 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Placerville Inn
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Showing 647: English reviews
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 15 November 2016 via mobile

The hotel was nice, but they had no elevator. My 84 year old grandma and I were placed in a room on the third floor and had to lug up all of our stuff up the stairs. However, apparently they are installing an elevator in January. The rooms were really nice(but have no phone books!)and the breakfast was nice. The...

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1Thank A TripAdvisor Member
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

Thank you for the nice review! We are pleased to hear that you overall enjoyed your stay. Your feedback gives us the opportunity to solve the issues right away. We have addressed your concerns with the front desk staff as they absolutely cannot smoke next to the lobby. And regarding the elevator,you do have the right information that we are...

Antioch, California
Reviewed 14 November 2016

We were looking forward to our annual getaway to the Apple Hill area on the long weekend. This hotel was rated #2 on Trip Advisor for the Placerville area, and we had stayed in Best Western Plus properties before, so we thought we knew what to expect. The hotel is conveniently located near US 50. We had asked for a...

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Thank dvgovteacher
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

Thank you for taking the time to share your review. We appreciate you taking the time to provide us with your detailed feedback regarding your recent stay.I am very sorry about the lack of service you received and I assure you that is not the norm. It is the feedback from our guests that enable us to continually improve and...

Reviewed 14 November 2016

At Best Western Plus in Placerville Inn they treat you like family or old friends.When i ask if they will do something for me, they say "SURE", even before I tell them what I need. I try to stay in the same room each visit. I prefer the back, downstairs. It is quiet and I can look out the window...

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Thank MichelleTaylorLextex
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

I want to thank you very much for your kind words and that you took the time to write such an awesome review. Our staff loves to hear that our guest are always happy with the job we are doing and we are glad we were able to bring that level of value to your stay as well. We look...

Atlanta, Georgia
Reviewed 14 November 2016

They have a complimentary breakfast that Bruce runs! Don't miss it. The guy will do anything to make sure you're well taken care of. Stellar service. Thanks Bruce. He's the kind of employee that makes your stay worth it!

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2Thank fulpock
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

Our staff is so proud of the work they do! They all enjoy being in the hospitality industry, and when they are recognized by our guests, it's a great "pat on the back" for their hard work, their friendliness, and their passion for service. Hopefully next time you are in the Placerville area we will see you again to be...

Mammoth Lakes, California
Reviewed 13 November 2016

I have stayed at this hotel a couple of other times. The facilities are looking a little tired; dirty carpet and walls. However the workout room was nice and clean and the equipment was in great shape. Bruce in the breakfast area was working hard to keep up with the rush, he was very pleasant kept on top over everything....

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1Thank lesperpall
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

Thank you for your TripAdvisor review. We appreciate your feedback and we sincerely value your observation on the carpets and wall situation . Our Executive Team is reviewing your comments carefully to ensure they are used to improve our guest's experience and stay. And that will involve retraining our employees on our smoke policy for sure.We are already working on...

Reno, Nevada
Reviewed 9 November 2016

The room was clean and the staff was great. Bruce, who was the cook for the breakfast, was excellant. He was cheerful and careful to keep the eggs and breakfast meats full even when the eating area was busy with hungry people, and he did it all with a smile on his face! The hot tub was wonderful after a...

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1Thank Malanie2015
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

I would like to thank you for your comment, your compliments on our hotel and all the information you're sharing with our future guests. My team and I am are glad that you enjoyed your stay in Paris, and will welcome you with pleasure for your next stay in Placerville. Best Regards Manager June G

Stockton, California
Reviewed 7 November 2016

Came into town for a funeral, checked in and left until later. Didn't know how bad the mattress was until later, finally got to sleep then at 1 am fire alarm went off that close to 5 minutes to turn off another 3 hours to get back to sleep on mattress, woke up late and was late for our service....

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Thank crnunez4
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

Thank you for taking the time to write a review in regards to your stay at the Best Western Plus Placerville Inn Hotel.Please accept our sincere apologies for any confusion or stress the fire alarm sounding caused you. We want you to know that the comments and suggestions we receive from our guests are taken very seriously and fire alerts/alarms...

Reviewed 6 November 2016 via mobile

Staff is exceptional Friendly and helpful! The whole place is nice! Thanks for a great welcome and warm stay! Michael😎June😍 Bruce great Staff Breakfast clean dining area and make sure to visit the pool ! Nice relaxing Scenery

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1Thank raelyn w
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

Thank you for your feedback! It is a great pleasure to read that you enjoyed your stay with Best Western Plus Placerville Inn. We are happy to know that you liked our warm customer service and hotel staff, the personnels will be highly encouraged by your comment. Thank you once again for sharing your experience with us. We hope to...

Reviewed 5 November 2016 via mobile

Stayed in the Best Western Plus in Placerville in Sept we had 2 rooms,1 for my san and his wife, 1 for my spouse and myself. 10 days after leaving my son came down with SCABIES 4 weeks after staying I came down with SCABIES. My son and I did not share a room. Both cases are documented. His at...

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Thank Charleen A
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

Thank you for the review about your stay. Sincerely apologize for this huge misunderstanding. We want you to know that we have a contract with a certified professional exterminator company that periodically checks the entire property for any/all kinds of infestations. Continued efforts are made to provide a safe and secure stay for all our customers as our clients come...

Reviewed 5 November 2016 via mobile

Had a great experience recently thanks largely to the excellent staff at the Best Western in Placerville, Ca. The first friendly face I came across was a lovely gal named June who checked myself and my co- workers in. She was patient with us, yet very expedient in getting us settled in. When I came to her with additional requests...

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Thank TheRealBrotherRob
BW-Placerville, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review

Thank you very much for your review. We are thrilled to hear that your stay went well. We look forward to your next visit. Until then, thank you and take care! Best Regards Manager June G

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Placerville Inn staff and other travellers.
1 question
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Angels Camp, California
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Placerville Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to be up on the second or third floors for privacy.”
sogill2017, 10 Apr 2017 | Read review
“Stop buy and say hello to Bruce!”
oldsk8rpunk, 8 Apr 2017 | Read review
“Rooms facing the parking lot have balconies or patios.”
PatrickY543, 21 Mar 2017 | Read review
“Request a room on the south side”
GrassValley_Brit, 26 Feb 2017 | Read review
“Rooms on the top floors are probably quieter”
bk484, 22 Feb 2017 | Read review
5 of 5