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Courtyard by Marriott Pleasant Hill

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Traveller (13)
Room & Suite (28)
Dining (1)
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Overview
  • Excellent21%
  • Very good49%
  • Average22%
  • Poor4%
  • Terrible4%
Travellers talk about
“boston market”(10 reviews)
“rite aid”(9 reviews)
“walnut creek”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Special Offer: Member Rates
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Reviews (174)
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37
76
38
8
8
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37
76
38
8
8
Show reviews that mention
All reviewsboston marketrite aidwalnut creekswim meethotel sharesno refrigerator or microwavebasic needsbusy intersectiongreat accesscomfortable stayvery clean hotelfront desk staffthe rooms were niceconvenient locationstarbucks coffeebathroom sinkfirst floor
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1 - 5 of 167 reviews
Reviewed 1 week ago via mobile

Stayed here for 10 nights on a business trip. Room was nice, but no frig or microwave. Even budget hotels have those and this was an upscale hotel. Also no free breakfast. Staff was nice enough and location is good. For me to stay here...More

Thank Kristine D
Response from OAKCP, General Manager at Courtyard by Marriott Pleasant HillResponded 6 days ago

Thank you for taking the time to respond regarding your most recent stay at our hotel. Your feedback is important and used for training and education. Please note, we do have microwaves and frigs available upon request. So sorry this affected your stay with us....More

Reviewed 2 weeks ago via mobile

Near numerous excellent restaurants and shopping, this property is clean and very centrally located. There is plenty of parking, and easy access to I-680. Front desk staff are friendly, courteous and accommodating.

Thank Anne G
Response from OAKCP, General Manager at Courtyard by Marriott Pleasant HillResponded 6 days ago

Thank you for the feedback as it is used for training and education. Hope to see you soon!

Reviewed 4 weeks ago

I was displaced from my home while construction work was being done. While the hotel was clean and convenient, I felt like it was being run by a bunch of trainees. The staff seemed very young and inexperienced. First, my room was being paid for...More

Thank ParisRose61
Response from OAKCP, General Manager at Courtyard by Marriott Pleasant HillResponded 4 weeks ago

Thank you for taking the time to respond regarding your most recent stay with us. We appreciate your feedback and it is used for training and education. I am sorry that your stay was not up to your expectations. Please call the hotel directly so...More

Reviewed 6 February 2018 via mobile

But for the price, they could have offered a bit more. No complementary breakfast, no fridge or microwave in the room. Beds were comfy enough, the room was clean, but there was some mold in the shower. It seems that if you even just caught...More

Thank PamNGreg
Response from OAKCP, General Manager at Courtyard by Marriott Pleasant HillResponded 11 February 2018

Thank you for the commentary regarding your stay. The feedback is used for training and learning. If you would like to discuss your stay further...please call the property to speak with a leader at your convenience.

Reviewed 1 February 2018

***CHECK YOUR BANK ACCOUNTS*** Screenshot proof of my complaint with Katrece Raine - GM I checked in on 1/19/18(Friday) and checked out the very next day 1/20/18 (Saturday). I pre-paid for the room through marriott.com. No complaints. A week later on 1/29/18 they attempted to...More

Thank Keon K
Response from OAKCP, General Manager at Courtyard by Marriott Pleasant HillResponded 3 February 2018

We appreciate your candor and your continuous follow up on social media and with Marriott Customer Care. Yes, our hotels are often subject to misconduct by guest(s) and when damage occurs in a guest rooms (Duplicate to the damage that occurred in the same room...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Restaurant
Hot Tub
Indoor pool
Details
Price range
US$124 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (28)
Dining (1)
Questions & Answers
Ask a question
PhiloTravels
5 September 2014|
Answer
Response from OAKCP | Property representative |
Hello, Your son can absolutely check in with his ID and form of payment. Please let me know if you have any other questions. Thank You,
0
Votes
Room Tips
"Do not book here!"
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"face parking lot"
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"ask for a room that isn't near their air conditioning units!"
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"Request a room that is not facing the street if noise is a factor when you sleep."
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