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All reviewsfree drinkshuge tubplaces to eat and shopevery employeeshower watersmall bathroomjazz festivalgreat rateassigned roomcommon areasfront desk staffbed was very comfortableeasy parkingnice propertyamerican riversaunabusiness
We bought a group of 40 rooms while on tour near Folsom. Upon returning from work, we were accosted by the night security guard named Tom. Evidently he thought we were laughing too loudly, and threateningly told us "we're going to have a problem if...More
1 Thank Patrick S
Response from IHGService, Guest Relations Manager at Holiday Inn Sacramento Rancho CordovaResponded 19 October 2017
Hello Patrick S,
Thank you for your review regarding your recent stay at Holiday Inn Sacramento Rancho Cordova, CA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a...More
As someone who travels a lot for work I always stay at hotels and resorts within the IHG family hotel group. Never have I experienced such a horrid hotel stay in almost every way imaginable.
My girlfriend and I were visiting the area for a...More
Thank Luke J
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 3 October 2017
Thank you for your feedback following your recent stay at the Holiday Inn Rancho Cordova. Your feedback is very valuable and helps us to focus on continually improving quality and your overall travel experience.
It is always concerning when any guest, and particularly...More
I had negative experience here, so I try hard to avoid this hotel but the nearby nicer ones were sold out, so I spent a night here during a recent business trip. After 3 years since my last stay, this place remains a very weak...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 19 September 2017
Dear Highly Valued Trip Advisor Guest,
Thank you for your feedback and for taking the time to share your impressions with us.
We are of course sincerely regretful that you were not fully satisfied with your stay and would appreciate the opportunity to demonstrate our...More
Every year we come and float the American River. And we always stay at this hotel. It's clean and the staff is wonderful. Haven't had any problems if there was the staff would take care of it. Only thing is the bathroom light switch is...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 18 August 2017
Thank you for taking a few moments to share your impressions of your recent stay with us at the Holiday Inn Rancho Cordova and for your accolades.
Sincerely, our entire staff, from the front desk to housekeeping and the restaurant, make concerted efforts...More
I traveled with my kids. It was a lovely, well-maintained, clean hotel. Bedroom was comfortable and bathroom was very clean. Laundry was free! It is situated next to the outdoor pool, so I sat by the pool while I waited for my laundry to get...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 6 August 2017
Dear Highly Appreciated Trip Advisor Guest,
Thank you very much for the positive feedback regarding your recent stay with us at the Holiday Inn Rancho Cordova.
It's great to hear that you and your family had a wonderful visit to this area and that you...More