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I’ve actually wrote a review on this hotel before and it was a better rating than now. Since I did enjoy my stay the first time I booked this hotel again and let’s just say that was a big mistake. The hotel needs constant security...More
1 Thank Mssaucy
Response from Joel L, Public Relations Manager at Aloft Ontario-Rancho CucamongaResponded 4 weeks ago
My name is Joel Lemus and I am at the Aloft in Rancho Cucamonga-Ontario. It has come to my attention that your last stay did not meet your expectations, for this i sincerely apologize.
We take safety and security very seriously here at...More
I take my employee's here sometimes when able. They have live music and a nice atmosphere. Also they have a pool table..which is enjoyable for some to play while we socialize. Service is good and prompt. They could use help last time there as it...More
I stayed for a couple of nights for a business trip. The hotel is just ok, nothing bad, but nothing exceptional either. It seems to be tailored to the trendier type of person with music playing and an open concept in the decorations to make...More
1 Thank Pam W
Response from Joel L, Guest Relations Manager at Aloft Ontario-Rancho CucamongaResponded 7 June 2018
Dear Pam W,
My name is Joel L. and i am at the Aloft Ontario - Rancho Cucamonga. Thank you for taking the time and leaving us your feedback, it is very much appreciated.
We here at the aloft are different by design. Our focus...More
The Aloft Hotel is a decent place to stay. It tries to be trendy so definitely not targeting business travelers. For example, this is the first place I’ve stayed at where you have to sign a form stating that you will not have a party...More
The hallways were dark and smelt weird (as if they were damp). The rooms were really small and there is no vent in the bathroom which makes the room feel even stuffier after ones uses the bathroom for whatever reason. Didn't try any of their...More