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Four Points by Sheraton Ontario-Rancho Cucamonga

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Traveller (111)
Room & Suite (72)
Dining (3)
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Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“victoria gardens”(40 reviews)
“front desk”(50 reviews)
“historic route”(6 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Ontario-Rancho Cucamonga
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Ontario-Rancho Cucamonga
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (391)
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Traveller rating
190
104
48
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17
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190
104
48
19
17
Show reviews that mention
All reviewsvictoria gardensfront deskhistoric routefree waternice bardesk areabusiness tripthis past weekendenjoyed my staycoffee makerrooms are niceshopping and restaurantswould stay here againpleasant stayminute driveparking lotconvenient location
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1 - 5 of 378 reviews
Reviewed yesterday

Two days ago, I posted a 1 rating on this hotel based on the dirty and ragged chairs in my room (304). Today, the hotel replaced our desk chair and sitting chair. Both are clean and new. As I mentioned in my earlier post, the...More

Thank Susan Q
Hotel's Favourite
Reviewed 23 March 2018 via mobile

I am on the road for work a lot. I am usually a Hilton chain person (Gold) but due to an unfortunate incident at the Ontario Doubletree, I decided to give this place a shot. Boy am I glad I did. It’s newer, clean and...More

1  Thank Amy P
Reviewed 3 days ago via mobile

Loved the check in. Asked to check in at 1pm and granted, but must have been given the worst room they have. As you can see, the desk chair is so worn it should be trashed. We used the couch for our suitcase because it’s...More

Thank quesada4812
Reviewed 5 days ago

We’re repeat guests because the service is outstanding. Whenever there is a vintage motocross race at Glen Helen or Milestone MX, we will be reserving a room at The Four Points, Their pet friendly policy is an added bonus.

Review collected in partnership with this hotel
Thank Steve C
Reviewed 5 days ago

First room moldy shower; second room smelled sour. Stains on sheets in both rooms and couch in room needed to be thrown out. Black dirt spots and soil spots all over the couch. Peeling desk chair. Ended up with asthma flare up from mold. NEVER...More

Review collected in partnership with this hotel
Thank Natanya D
Response from Jesus G, Front Office Manager at Four Points by Sheraton Ontario-Rancho CucamongaResponded 4 days ago

Dear Natanya D, We recognize your time is valuable and appreciate the feedback you have provided on TripAdvisor. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Four Points by Sheraton...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$121 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (111)
Room & Suite (72)
Dining (3)
Pool & Beach (3)
Questions & Answers
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mikecE8552WR
24 September 2016|
Answer
Response from Maria A | Reviewed this property |
I suggest you call the hotel and ask. I personally do not think any hotel would let a non paying guest use the pool or the gym.
0
Votes
Room Tips
"I stay in the two bed room. The rooms are cheaper and on a quieter side of the hotel."
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"desk chair very uncomfortable, hurts hips for a large person"
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"Rooms facing East and South a little traffic noise."
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"There was nothing that calls you back to this type of hotel"
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