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Homewood Suites by Hilton Ontario-Rancho Cucamonga

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Homewood Suites by Hilton Ontario-Rancho Cucamonga
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324 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Reviewed 1 week ago

I have stayed at a number of HW Suites and generally find them quite good for business travel. This hotel was a bit dated and in need of updating. Overall it was fine and the value was ok in aligned w/ the area I think. I think I man try other hotels in the area when I return just for...

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Helpful?
Thank jonathanbE2853KJ
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear jonathanbE2853KJ, Thank you for leaving your feedback here on Trip Advisor. I am sorry to hear that you felt our hotel to be outdated as we just completed our renovation as of December 2015. We appreciate you staying with us and appreciate your feedback. We will take you comments into consideration. We hope you will consider staying with us...

Oxnard, California
Reviewed 1 week ago

Great place to stay it was clean just like you would hope it would be really appreciated how friendly and helpful all of the staff that I encountered there was. The next time I'm back in that area I will definitely look into staying at that Homewood suites again

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Helpful?
Thank R6874UAchristophert
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear R6874UAchristophert, I would like to start off by thanking you for taking the time to share your experience regarding your recent stay with us here on Trip Advisor. Service is our passion and it is evident in your comments regarding your interaction with our 'friendly and helpful' staff and in addition to our 'clean' hotel. THANK YOU for the...

Tulare, United States
Reviewed 1 week ago

The best hotel to stay at. Accommodations are great, love the separate room, kitchen amenities, table, couch, chair, etc. They offer complimentary dinner, breakfast and wine and beer. I've never seen this before at any hotel Can't get any better than that. Will always stay at a Homewood Suites if it's available where I am travelling.

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Helpful?
Thank U7004QIkarenb
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear U7004QIkarenb, Thank you so very much for sharing your experience and review with other travelers here on TripAdvisor.com. I agree with you, complimentary breakfast and dinner including beer and wine is a pretty awesome and very rarely seen amenity that we are proud to offer. We certainly appreciate your choosing to stay at our hotel and hope to see...

Glendora, California
Reviewed 1 week ago

I fully enjoyed my experience at the Homewood Suites Hotel. It was a one of a kind experience in the size and design of the hotel room. The rooms are designed to be similar to an apartment or a home away from home. The staff was courteous and hardworking, going to great lengths to make my stay a memorable one....

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Helpful?
Thank victormO7439TF
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear VictormO7439TF, Thank you for your review. I am so pleased to hear that you found our hotel to be a Home away from Home! Thank you for the compliments of our staff, its always great to hear that they were able to make your stay with us so memorable! We look forward to having you back soon. Warm Regards,...

Carson
Reviewed 2 weeks ago

The hotel overall was very nice. The staff was extremely welcoming and helpful except for the overnight front desk agent. She was beyond rude and had a really bad attitude for no reason. She was really sarcastic too which is a pet peeve and no one especially not a hit on honors member should be treated that way.

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Helpful?
Thank Y7640TGstephaniem
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Y7640TGstephaniem, We appreciate your feedback, and will forward them to the appropriate department heads to determine how we can help make our guests' stays a more efficient and memorable one. Your comments will serve as a good basis for our continual training for our staff. We hope that you will give us another opportunity to exceed your expectations. Sincerely,...

Tucson, United States
Reviewed 3 weeks ago

This is a good , clean Hotel with nice amenities and nice, friendly staff. the breakfast is reasonably good, and the evening dinners are a nice touch. I recommend this hotel for someone travlling on business or for pleasure.

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Helpful?
Thank Fadi H
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Fadi H, We appreciate you leaving your feedback here on Trip Advisor. We are glad to know that you enjoyed our service and the hotel facility. We truly appreciate you allowing us to be your host multiple times and hope to see you again soon. Warm Regards, Heather Cristler Assistant General Manager

Selma, United States
Reviewed 3 weeks ago

Very satisfied with room size. Surprised to find a full kitchen! Location was great! Can walk to the outlet mall and lots of restaurants. Rooms were clean and spacious. Breakfast was an added bonus. Highly recommend this hotel!

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Helpful?
Thank Lupe C
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Lupe C, Thank you so much for posting about your stay at the Homewood Suites Rancho Cucamonga. We are pleased to know that you enjoyed our spacious suites and our complimentary breakfast. We look forward to having you back in the future. Sincerely, Heather Cristler Assistant General Manager

Rancho Cucamonga, California
Reviewed 3 weeks ago

Staff is fine, for the most part, but hospitality management forgot what the word hospitality meant. Their loss. So, so sad, we miss our Hilton Family. Poor skills and decisions made by hospitality management company; without concern for how their actions affect their staff and guests. Still waiting on 80,000 points not credited and refund of $757.20 in hantom, unsubstantiated...

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Helpful?
Thank Kimberley B
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Kimberley B, Thank you for taking time to provide your feedback. We apologize that we failed to meet your expectations. I will take your comments into consideration and certainly appreciate your business. I do apologize for the inconvenience. Sincerely, Heather Cristler Assistant General Manager

Reviewed 4 weeks ago

Nice, clean, friendly place to stay that is near everything. The rooms were big, kitchens useful and sleeping area/bed comfy. The location is near everything. Food, entertainment and the expressways. Staff was helpful and the cleaning folks, top notch.

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Helpful?
Thank Arthur L
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Arthur L, Thank you for writing such a kind review about your recent stay with us. We thank you for highlighting our spacious suites, our wonderful location and our friendly staff. We are thrilled that you enjoyed your stay with us and look forward to welcoming you back in the future. Sincerely, Heather Cristler Assistant General Manager

Los Angeles, United States
Reviewed 1 November 2016

Great experience! The bed was comfortable. Everything was very clean. The kitchen had the basics, and I loved that it had a full-sized refrigerator. Staff were very friendly and helpful. I would definitely stay at this hotel again.

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Helpful?
Thank Katrine M
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Katrine M, Thank you for posting a review here on Trip Advisor about your stay with us. Thank you for complimenting our friendly staff, and our clean hotel! We are glad you enjoyed your time with us an hope to see you again soon. Warm Regards, Heather Cristler Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Ontario-Rancho Cucamonga

Address: 11433 Mission Vista Dr, Rancho Cucamonga, CA 91730-6056
Region: United States > California > Rancho Cucamonga
Price Range: £102 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Ontario-Rancho Cucamonga 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Homewood Suites Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Homewood Suites Rancho Cucamonga
Homewood Rancho Cucamonga
Rancho Cucamonga Homewood Suites
Hotel Style:
#1 Romantic Hotel in Rancho Cucamonga
#2 Family Hotel in Rancho Cucamonga
#4 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Ontario-Rancho Cucamonga staff and other travellers.
1 question
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Questions? Get answers from Homewood Suites by Hilton Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had room 403, full kitchen, nice colors... loved it”
 of 5 bubbles marouth57, 22 Aug 2016 | Read review
“Ours was on first level and made very convenient with luggage. Elevator near by so probably any level is ok”
 of 5 bubbles HawkRyans, 19 Feb 2016 | Read review
“excellent rooms throughout the property”
 of 5 bubbles AnneP452, 17 Feb 2016 | Read review
“Not a lot of elevators so request rooms near them if you don't like to walk”
 of 5 bubbles SFBayMommy, 13 Jan 2016 | Read review
“All rooms are great”
 of 5 bubbles AJnLJBeasley, 22 Sep 2015 | Read review
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