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Went a few weeks ago and absolutely no problems except around 7am on saturday morning I thought i was dreaming that i was at the rose parade because right outside my window were marching bands or something.......ok lets just call it alot of people playing...More
We stay here at least once to twice a month. The location is idea. Next to the river project which provides a huge selection of restaurants and shops. The staff is amazing, helpful, courteous, polite and very hard working. Breakfast included is extensive and fresh....More
Response from Opera44, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs AreaResponded 5 October 2017
Thank you Pookeygirl for the very kind words. We're very happy to hear you had a very positive experience and were able to thoroughly enjoy your stay with us. We appreciate you taking the time to share your very valued feedback and are hopeful to...More
We stayed here as part of a tour around Nevada and California.
The location is ideal as it is near The River where there are lots of shops and restaurants. We stayed here due to the location, having stayed in Palm Springs before. The staff...More
Response from Opera44, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs AreaResponded 16 October 2017
Thank you sa1gon for taking the time to share your honest feedback. We appreciate you bring your concerns to us and apologize for the inconvenience. We do currently use a 2 key system in our lock boxes which are secured with the Front Desk. We...More
Upon arrival the property is nice but could use some touch ups.
Front desk guy was very nice and upgraded me to a Jacuzzi suite.
Room feels old but still nice.
Of course the jacuzzi was nice.
Bed was a little firm but there was...More
Response from Opera44, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs AreaResponded 2 October 2017
Thank you HotelGuruGirl for taking the time to share your experiences from your most recent stay with us. We're very happy to hear you enjoyed your stay overall, and especially considering us the next time you're in the Rancho Mirage area. We do have some...More
The price of these rooms is low cost for the professional service and responsiveness to customer needs.
The rooms are exceptionally clean. Even though I know several guests rotate in these rooms, let me share what makes it exceptionally clean. The walls-clean.Base boards-clean. Tile grout-clean....More
Response from Opera44, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs AreaResponded 29 September 2017
We are very honored for the kind words and detailed experiences you shared with us 350kenyab. We greatly appreciate you taking the time to provide your honest feedback, as it further fuels us to continually provide the best experiences possible for all our valued guests....More