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All reviews spaghetti factory front desk palm springs channel guide separate sitting area lots of counter space complimentary breakfast fruit water couple nights five minute drive the usual amenities walking distance outdoor mall restaurants and shops location is great check in was quick palm desert
Stayed there the people were very nice, was close to a lot of food places. The room had a great lay out. It is being renovated and still a good place to stay. Can't wait to see it when they are done. On the corner...More
Thank James B
Response from HIERMStaff, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs AreaResponded 4 weeks ago
Thank you James B for taking the time to share your experiences from your most recent stay with us. We're very happy to hear you enjoyed your stay with us and are also hopeful to having you back once our scheduled renovations are complete which...More
This was a great location, and we were sad we only stayed there one night. Lots of counter space in the bathroom. The breakfast was good, and the employees were friendly. Traffic noise is always an issue with us, and our room was plenty quiet!
Thank Evelyn E
Response from Opera44, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs AreaResponded 27 February 2018
Thank you Goldiepine for sharing your experiences with us. We're very happy to hear you were able to enjoy your stay overall. We're hopeful to having you again next time you're in the Rancho Mirage area.
NO NOTICE of renovation when booked this hotel. NOTHING WORKS. The toilet overflows and is not hooked up correctly. NO BUSINESS ROOM FOR GUESTS. NO COMPUTER AVAILABLE. The internet stinks and had to call on call internet HELPDESK to get connected. The SAFE........IS INOPERABLE. When...More
Response from HIERMStaff, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs AreaResponded 1 October 2018
We apologize for the challenges you faced during your recent stay with us. We have been under scheduled renovations for months with our online presence reflecting so. Our staff has informed and recorded all calls to our valued guests and we wholeheartedly apologize...More
When we arrived there was no one at the front desk however there was a note stating they were on break and would be back at a certain time. It was only a few minutes later and they did arrive back. I was about to...More
3 Thank Decemberborn
Response from HIERMStaff, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs AreaResponded 24 August 2018
Thank you Decemberborn for taking the time to share your experiences with us from your most recent stay. We want to apologize for the challenges you faced and thank you for bringing them to our attention. Despite being under renovation, we are appreciative you did...More
Rooms are generously proportioned with the usual amenities, firm king bed, TV with outdated channel control (come on folks, get up to speed with at least an "info" button) and a bunch of non working/unconnected channels such as PBS, a fridge and microwave, couch and...More
Response from HIERMStaff, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs AreaResponded 7 June 2018
Thank you 0591TimS for taking the time to share your experiences from your most recent stay and especially your honest feedback. We apologize for the challenges you faced, and are thankful for your understanding. We have some very big changes in the 2018 calendar year,...More