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The Citizen Hotel, Autograph Collection

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756 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Reviewed 5 days ago NEWvia mobile

About a 15min walk to the Golden 1 Center. Very stylish rooms, modern with a classic splash. Parking is valet only at a cost of 25 a night which is a little pricey in my opinion. Room service is available from The Grange restaurant in the lobby.

Thank James M
Reviewed 5 days ago NEWvia mobile

First thing I noticed was even though this is a Marriott they do not have online checkin via the app. No big deal other than a slower checkin process. No Marriott club for Platinum members but they offered breakfast coupons for breakfast from 6:30 to 10. OK, no big deal because it is a new year and I can use...

Thank PH-Travel-Lovers
Brent L, General Manager at The Citizen Hotel, Autograph Collection, responded to this review

Thank you for the feedback. I apologize that we provided less than expected service as well as did not communicate properly our holiday restaurant hours. Service is everything and I have always been proud at the levels we provide here at the Citizen. I will us this feedback for coaching of the team and as an example of how we...

Sherman Oaks
Reviewed 5 days ago NEW

First the good - check in was easy and the front desk guy, Pete, was great. As a Marriott Platinum member, I requested a room upgrade and was told it was not possible at that time. Instead, Pete offered us free breakfasts. On the flip side, we were in our room around 9:30 at night and suddenly heard some very...

Thank Marsha W
Billings, Montana
Reviewed 5 days ago NEW

Needing someplace to stay after a business meeting for the evening, I ended up choosing The Citizen Hotel, near the Capital area in downtown Sacramento. Parking is a little bit of an issue as it's strictly Valet, but it was quick and efficient. Check in was a breeze and the gentleman that helped me was courteous and helpful. The room...

Thank doc_que
Reviewed 1 week ago via mobile

I loved being at this hotel. We had a small show for our customers and really we enjoyed it. The Grange has the best food ever! The staff at this hotel was wonderful from the front desk, bell staff to the valet.

Thank Terri H
Reviewed 2 weeks ago

2nd night on road trip with husband and dog: Very welcoming - comfortable room done up with California Capitol historical touches. Comfortable bed, not so comfortable pillows. In house restaurant - pricey but good! Not everyone would like this downtown location - very sketchy looking at night. However, not a problem during day and very close to respectable coffee shop:...

Thank daviduSeattle
Reviewed 2 weeks ago via mobile

We had to stay in Sacramento for one night and the citizen appeared central and more boutique than other Choices. We arrived in Sacramento at 8 am and I was amazed they let us check in right away! (Our scheduled check in was 3 pm). I was very pleased as it allowed us to unload our luggage. The room is...

Thank KB1979-1
Reviewed 2 weeks ago

I was driving through Sacramento with my large dog (70lbs) and the Citizen accommodated the two of us with last minute notice. The rooms are clean, and comfortable, charming decor. The staff are so kind, and I felt so well attended to which was just what I needed after a stressful day and 7 hours of driving. Great room service...

Thank Lisa W
Dana Point, California
Reviewed 3 weeks ago via mobile

Well check in was very professional, great lobby, old law building. Rooms are compact, very comfortable and the best quality bathroom accessories. A wedding on property was crazy loud and provided a free vibrating bed. Anyway once the wedding ended all was good. I did reach out to Travis, a manager at the property who acknowledged the wedding noise and...

Thank DPKH
fabulous berkeley ca
Reviewed 4 December 2016 via mobile

This was about the third time I have stayed at the Citizen. I have always found it to be immaculately clean, with very comfortable rooms and beds and spacious bathrooms with decent toiletries. From the valet who takes your car to the desk staff to room service and bell staff, everyone is genuinely warm and helpful. For me and clearly...

Thank kc~in~motion

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Citizen Hotel's unique combination of historic charm and sleek modern amenities brings a new kind of luxury to downtown Sacramento. Treat yourself to unexpected elegance. No two rooms are exactly alike, so you'll get a different perspective of downtown Sacramento each time you visit us. On the historic 13th floor, for example, you'll find gorgeous tile mosaics in the large bathrooms. ... more   less 

Additional Information about The Citizen Hotel, Autograph Collection

Address: 926 J Street, Sacramento, CA 95814
Region: United States > California > Sacramento
Price Range: £139 - £340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Citizen Hotel, Autograph Collection 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Citizen Hotel Sacramento
Citizen Boutique Hotel Sacramento
Hotel Style:
#1 Business Hotel in Sacramento
#2 Luxury Hotel in Sacramento
#4 Romantic Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from The Citizen Hotel, Autograph Collection staff and other travellers.
11 questions
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Questions? Get answers from The Citizen Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the South West part of the building.”
  • Venue two floors below our window
  • Noise level inside our room from venue down below
 of 5 bubbles 221marshaw, 18 Jan 2017 | Read review
“The sound insulation is non-existent”
 of 5 bubbles Oriental_boy, 29 Nov 2016 | Read review
“Capital views from floors 6-10, ask ahead of visit if you would like this view.”
 of 5 bubbles momandthree, 26 Nov 2016 | Read review
“Avoid rooms above event / wedding terrace on weekends”
 of 5 bubbles AJFAITH, 11 Nov 2016 | Read review
“We had the 5th floor overlooking the park. Room was nice, and street noise was minimal.”
 of 5 bubbles georgep839, 1 Nov 2016 | Read review
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