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All reviewsthe riverthe mexican restaurantold townwalking pathroom was cleanamerican riverparking lotwaffleshard boiled eggspool and hot tubwould stay againcoffee makersacramento airportfreewaypetscerealgm
Hotel is undergoing exterior renovation. Bed was really comfortable. Room was quiet. Onsite restaurant was awesome (Mexican food). Shuttle to airport was quick and easy but doesn't start running until 6:30 am. Overall a pleasant experience.More
Thank Richard E
Response from Nerissa M, Guest Relations Manager at Best Western Sandman MotelResponded 1 week ago
Thank you so much for your kind comments and review regarding your most recent stay with us. Hearing about how our efforts to give you a pleasant and accommodating experience have
been successful is very rewarding for every member of our staff and...More
I have been visiting Sacramento for quarterly business related meetings since 2011. I have always stayed at the Best Western Sandman and I am always pleased with it.Rooms are clean and attractive. The beds are comfortable. Everything works which is not always the case in...More
Response from Tina M, Guest Relations Manager at Best Western Sandman MotelResponded 3 March 2018
Thank you for being one of our frequent guests of Best Western Sandman Motel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are...More
- At the price, no complaints - simple but everything you needed
- The breakfast was surprisingly good - all instant / self cook but a great selection and plenty of quantity
- Shuttle to the railway station.
- Quite a way out...More
Response from Tina M, Guest Relations Manager at Best Western Sandman MotelResponded 20 March 2018
Thank you so much for staying at the Best Western Sandman Motel. We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with the...More
Stayed here for 5 nights because all the conference hotels were booked and we always stay at Best Western hotels/motels when we can. This one was a bit dated but it was pretty clean. The breakfasts were ok.
My problem with the hotel is mostly...More
Thank John x
Response from Tina M, Guest Relations Manager at Best Western Sandman MotelResponded 18 March 2018
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management....More
I arrived early so I waited for a room on the ground floor. No worries. The room was great everything was in working order. The shuttle van is new & will take you to Old Sac & Golden 1 center & to the airport. There...More
Response from Tina M, Guest Relations Manager at Best Western Sandman MotelResponded 13 March 2018
Thank you so much for your kind remarks to our breakfast, shuttle van and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin...More