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Residence Inn Sacramento Airport Natomas

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Residence Inn Sacramento Airport Natomas
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167 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Eastvale, California
Reviewed 5 days ago NEW

The property is your standard Residence Inn, complimentary breakfast, evening snacks, etc. They are all the same, which is why one chooses to stay with a major hotel chain. I love the fact that this hotel is close to the airport, yet feel like it in a park like area. Lots of trees, surrounding wildlife Turkeys roaming in the surrounding...

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Thank cater4fun
Long Island, New York
Reviewed 2 weeks ago via mobile

For me Marriott is still associated with quality but this hotel did not live up to this expectation. We only stayed one night prior to a visit to my daughter. We had to carry up our bags a scarcely lit stairway that reminded me somehow of an old movie. The one-room studio was ok but the air was stale and...

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Thank cweisemann
dpmgr, General Manager at Residence Inn Sacramento Airport Natomas, responded to this review

Thank you very much for taking time to review our hotel, the feedback is greatly appreciated. We are very sorry to hear that your room was not to your liking, we are always willing to correct a problem. We would have gladly changed your room upon request. In the matter of the breakfast, we try to keep up with the...

A TripAdvisor Member
Level Contributor
20 reviews
13 hotel reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

I stayed at Residence Inn on Wednesday night I was attending a Funeral in the area and decided to stay at Residence Inn the service wasn't the best but it was "OK" Stay at Marriott properties all over the world and this property fail to deliver services, been a Gold member of marriott rewards I normally get and arrival gift...

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Thank A TripAdvisor Member
dpmgr, General Manager at Residence Inn Sacramento Airport Natomas, responded to this review

We can't apologize enough for our staff's shortcomings and the problem with the air conditioning. We are training new staff and they are still learning member reward protocols. Normally, a supervisor is with them and your Gold Member status should not have been missed. The air conditioning issue is being checked, we are finding a few problems since the change...

Reviewed 2 weeks ago via mobile

We are Marriott Silver rewards members and we booked a night with points for the night before a 6 am flight. All we wanted was a comfortable place to stay for 6 hours of sleep. We have 2 kids so it was our preference to stay in a 2 bedroom but it wasn't available to book with points so we...

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Thank lastick
dpmgr, General Manager at Residence Inn Sacramento Airport Natomas, responded to this review

We truly apologize for your unfortunate experience at our hotel, we pride our selves on our customer service and clearly missed the mark this time. We have newer staff and there seems to be confusion over the upgrades and use of points. We are more than willing to correct any issue and we encourage contacting the management directly for assistance...

Reviewed 2 weeks ago via mobile

A great place to stay with a very professional staff. Convenient location, adjacent to major freeways. Very clean, modern rooms with real fireplace! Complimentary breakfast also provided. No complaints.

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Thank Leon M
Reviewed 3 weeks ago

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Thank Travelerluv
Melbourne, Australia
Reviewed 8 March 2017 via mobile

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Thank Stephanie V
Redding, California, USA
Reviewed 22 January 2017 via mobile

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Thank Denis V
Reviewed 24 December 2016 via mobile

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Thank chris c
Manteca, California
Reviewed 18 December 2016

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Thank Orchard Orchid

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Sacramento Airport Natomas staff and other travellers.
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Questions? Get answers from Residence Inn Sacramento Airport Natomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is a hidden gem, off the beaten path of the highway behind the shopping area. QUIET area.”
cater4fun, 19 Apr 2017 | Read review
“we stayed in Room #210 upstairs in the back and had to climb up a small flight of stairs but it was doable. Very quiet.”
Orchard Orchid, 18 Dec 2016 | Read review
“It has nice accessible rooms, and parking for a trailer. They also allow pets.”
moki482016, 15 Dec 2016 | Read review
“get a top floor to avoid being awakened in middle of night by footsteps of guest upstairs”
Q9101EBdianeg, 11 Dec 2016 | Read review
“We faced the main road but it was totally quiet,”
joyaslav, 13 Nov 2016 | Read review
5 of 5