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Extended Stay America - Sacramento - Northgate

99 reviews
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Traveller (39)
Room & Suite (13)
Dining (1)
Overview
  • Excellent19%
  • Very good17%
  • Average12%
  • Poor10%
  • Terrible42%
Travellers talk about
“oatmeal”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair access
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Sacramento - Northgate
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)Write a Review
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1 - 5 of 99 reviews
Reviewed 2 weeks ago

We called ahead to ask if we can come at 2:30 instead of 3 because we were running early . They told us to come at 3 and we arrived at 3:30 . They did not have our room ready until 4:30. This was extremely...More

Review collected in partnership with Extended Stay
Thank DJeanMarrie
Response from 00esa, Manager at Extended Stay America - Sacramento - NorthgateResponded 2 weeks ago

Jean, we are sorry for the difficulties you experienced at our front desk and for the rude behavior of our employee. We have shared your remarks with our team in an effort to prevent anything like this from happening again. We assure you that the...More

Hotel's Favourite
Reviewed 18 May 2017 via mobile

A great place to stay, service is excellent. Assistant manager Stacie is very efficient in serving any problems or compliments you may have. So I recommend this hotel for your daily, weekly, or monthly stay. And be sure to ask for Stacie, and tell her...More

Thank Keith R
Response from 00esa, General Manager at Extended Stay America - Sacramento - NorthgateResponded 19 May 2017

Keith, thank you so much for confirming to others that what a great choice Extended Stay America - Sacramento - Northgate is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you...More

Reviewed 3 weeks ago

This location is absolutely perfect. Its in walking distance from literally everything you need. And most importantly its easy to get to because its righ off the highway.with a grocery store, gas, salon, dentist,doctor, car part store.clothing store.anything and everything you need while in a...More

Review collected in partnership with this hotel
Thank jamainejayson3
Response from 00esa, Manager at Extended Stay America - Sacramento - NorthgateResponded 3 weeks ago

We appreciate you for sharing your experience at Extended Stay America. It is a delight to learn that you liked our ideal location as it was perfect for your needs and it made your stay w wonderful one. Thanks for the review, and we look...More

Reviewed 3 weeks ago

I wouldn't recommend anyone staying here every part of the room looked and felt dirty including the shower. The shower head sprayed water everywhere, the shower curtain wouldn't stay closed because the way the rod is and water got all over floor and when i...More

Review collected in partnership with Extended Stay
Thank C9942YFlisas
Response from 00esa, Manager at Extended Stay America - Sacramento - NorthgateResponded 3 weeks ago

Thank you for your stay and for taking the time to post your review. On behalf of our entire staff, we sincerely apologize for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where...More

Reviewed 3 weeks ago

First of all the first hotel modified my reservation and moved it to five days later. Hotel clerk says there was nothing to do for me including finding another property to fulfill my confirmed reservation. The property that I eventually did stay at was dirty...More

Review collected in partnership with Extended Stay
Thank V8743OJscottm
Response from 00esa, Manager at Extended Stay America - Sacramento - NorthgateResponded 3 weeks ago

Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Microwave
Details
Price range
US$74 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$74 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (39)
Room & Suite (13)
Dining (1)
Questions & Answers
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Room Tips
"Don't stay here"
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"Definitely get a room facing North. Better views and fresh air!"
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"Go to west el camino or west Sacramento or Arden way if you want a better experience"
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"Make sure you have all you need and don't accept excuses for not having dishes, ETC."
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