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Residence Inn San Bernardino

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Residence Inn San Bernardino
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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
1 review
Reviewed 1 week ago

I travel for work and had the pleasure to stay at the San Bernardino Residence Inn. I was here for over 2 and a half months and received nothing but excellent customer service. The staff is always positive and ready to make your stay stellar. From the housekeeping staff up to management, you will always feel like you are family.

Helpful?
Thank amanda r
Grass Valley, California
Level Contributor
5 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

The king size bed was very comfy; the sofa bed not so much. The sofa bed mattress was thin. The room was very clean and well supplied. We were on the ground floor and felt safe. The staff is friendly and helpful.

Helpful?
Thank luv2travel236
James C, General Manager at Residence Inn San Bernardino, responded to this review

Dear luv2travel, Thank you so much for taking the time to share your feedback and experience at our Residence Inn! We appreciate the kind words regarding our friendly staff and suites. Our guest comments are important to us to and I will share yours with our team. Best Wishes, Jamie More 

Elk Grove, California
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

The place is conveniently located near restaurants and close to the 10 freeway. Free breakfast daily. Rooms are clean and equipped with kitchen gadgets so you can make your own meals. Full refrigerator, stove, microwave and everything you need to cook. Close to San Manuel Casino and approximately 17 miles to Ontario Mills Mall.

Helpful?
Thank NorrisandMichaelle
James C, General Manager at Residence Inn San Bernardino, responded to this review

Dear Norris and Michaelle, Thank you so much for allowing us the opportunity to serve you, and for sharing your experience with us. I agree that we have a great location with convenience to top businesses and destinations in the area. I'm also glad you enjoyed our spacious suites! We know that guests have a choice when staying at hotels... More 

Dallas, Texas
Level Contributor
159 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 24 October 2016 via mobile

The staff was great. The rooms were decent. Overall, the hotel could use an update. The greatest concern was the fact that the "crib" provided was unsafe for infants or toddlers. It was not sturdy. It had broken/jagged corners. And it had a loose-fitting sheet and a mattress that did not fit snugly. Also, the people hanging around outside made... More 

Helpful?
1 Thank kadels_s
Houston
Level Contributor
174 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 13 October 2016

The nice thing about Marriott is that they do a great job of keeping their brand level across the board. Staff was friendly and welcoming, room was clean and fresh and bed was comfortable and provided great rest. I had the opportunity to eat onsite and the food was better than expected. Would stay here again.

Helpful?
Thank littlejohn
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2016

We've stayed here twice over the last two years and both times, the staff has been super friendly. The free breakfast has a decent amount of options and is very good. The location was ideal for us, as we were attending a concert festival at San Manuel Amphitheater so the drive was easy. I like that the Residence Inns have... More 

Helpful?
Thank Susan S
Oakdale, California
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2016

I stayed in the place when it was pretty new and now about 8 years later it's looking a little restless. Dining room and out door patio are great. My room had a funky smell and we found the previous guest's comb under the dining table. Housekeeping needs to shape up and do a little more to stop the downward... More 

Helpful?
Thank casitarosala
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 August 2016

As a business traveler, it was very convenient to have breakfast included with my stay. There is a wide array of fresh breakfast foods and beverages. My room had a kitchen, with a full size refrigerator, coffee maker, sink, dishwasher and stove. There is a desk in the room, which I utilized every night. The room was clean and comfortable.

Helpful?
Thank CindyJstc
San Diego, California
Level Contributor
5 reviews
4 hotel reviews
Reviewed 26 July 2016 via mobile

Being that it was 100 degrees outside, we booked this Residence Inn because it had a pool for the team to cool down in after a long day at the fields. The front desk staff was very kind and not responsible for the lack of communication about the unsafe pool area. It was not posted on the website or told... More 

Helpful?
Thank mactravel9
Management response:

Dear mactravel9, Please accept our sincere apologies for our pool being out of service during your stay. I know how frustrating that can be especially with the heat wave we’ve had the past couple months. We did put a notice on our websites weeks prior to our pool resurfacing project to try to reach most guests. Unfortunately we can’t reach... More 

Scottsdale, Arizona
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 May 2016

I thoroughly enjoyed our stay at this Residence Inn. The front desk clerk was very pleasant, helpful and friendly. She got us into a room immediately even through she was busy. Our room was clean, comfortable and inviting. The beds gave us a restful sleep and I really liked having a kitchenette with a full size refrigerator in it. We... More 

Helpful?
Thank MariaLC60

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Residence Inn Hotel is the only extended stay property in the Inland Empire. Our suites are approximately 50% larger than your standard hotel room. All of our rooms feature a fully equipped kitchens and separate living room areas. We also offer a complimentary hot buffet breakfast and evening social hour. ... more   less 

Additional Information about Residence Inn San Bernardino

Address: 1040 E Harriman Place, San Bernardino, CA 92408
Region: United States > California > San Bernardino
Price Range: £111 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Bernardino 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Residence Inn San Bernardino Hotel San Bernardino
San Bernardino Residence Inn
Residence Inn San Bernardino California
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Questions & Answers

Questions? Get answers from Residence Inn San Bernardino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the top floor--voices carry from above and beside your room.”
 of 5 bubbles casitarosala, 22 Sep 2016 | Read review
“Get a room away from the road if possible.”
 of 5 bubbles russc901, 17 May 2015 | Read review
“High floor, away from the elevators, and at the end of the corridor. Also on the non-highway or road side of the building.”
 of 5 bubbles wlbjayhawk, 31 Dec 2014 | Read review
“The breakfast is excellent and its free. There is good wifi, and the rooms are large for two adults and two children, enough for a small family.”
 of 5 bubbles santiagog875, 31 Dec 2014 | Read review
“As a Marriott Rewards Member, they typically will give you the end rooms if available. This minimizes noise, and gives you the better views or access to entrances.”
  • Amenities and services listed
  • Social activities listed, also LOVE having a magnet to tell housekeeping to pass
  • Plenty of good quality towels
  • Closet area in bathroom
  • Welcome gift for rewards members
  • Complimentary snack center with coffee, tea and popcorn.  Plus a grocery shopping list.
  • 2nd story view
  • Big bright windows
 of 5 bubbles TravelinKirk, 28 Dec 2014 | Read review
5 of 5
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