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All reviewsyogurtroom was cleanlots of restaurant choicessoccer familiesbj's brewhousestandard farethird floorincluded breakfastlocation is greatthe sofa bedthe breakfast areaeach morningrestaurants within walking distancewould stay here againwe've stayedbig bearparking lot
Easy to get to from freeway. BJ restaurant and brewery next door. In and Out Burger on end of next block (need I say more?). Nice staff, clean rooms, no frills Marriott family property. Had both veggie sausage and bacon (yay bacon!) available as part...More
Response from Tharaldson, Guest Relations Manager at Fairfield Inn & Suites San BernardinoResponded 3 days ago
Thank you for taking the time to review your recent stay. We are happy to hear you enjoyed your clean room and great location of our property. We hope next time you are in the area you choose the Fairfield Inn San Bernardino!
As you can see, my logbook of experiences with Fairfield properties while limited, isn’t penned with the most pleasant of experiences, so my expectations were diminished prior to my one night stay at this Ontario property necessitated only by business travel in the area.
Response from Tharaldson, Guest Relations Manager at Fairfield Inn & Suites San BernardinoResponded 1 week ago
Thank you for your detailed review. We appreciate your feedback and have shared your comments with our hotel staff. It is with comments like yours, we can better improve upon our service for any future visits. We hope you will give us another opportunity to...More
The lobby area is nice and clean. The small market and computer area make it convenient and perfect for the on-the-go traveler. The staff was friendly and accommodating. The bar area is perfect to meet and catch up with friends.More
Response from Fairfield Inn a... M, Manager at Fairfield Inn & Suites San BernardinoResponded 22 January 2018
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Fairfield Inn & Suites San Bernardino.
We hope to see you again whenever your travels bring you back to the...More
Here for a couple of nights in January and it was very nice. Arrived early but had no problems getting checked in and getting my room. Front desk team was friendly and helpful for both days. Room was well maintained and very clean. Good location...More
Thank Rich P
Response from Tharaldson, Guest Relations Manager at Fairfield Inn & Suites San BernardinoResponded 19 January 2018
We are delighted to hear you enjoyed your recent stay! Thank you for your review. We look forward to seeing you again soon.
Have a Great Day!
I am a Platinum Premier with Marriott (150 nights stayed last year. Called hotel at 1150pm to see if I could book a king room with points and get the advertised benefit of an upgrade to a queen room. Was told no because i was...More
Response from Tharaldson, Guest Relations Manager at Fairfield Inn & Suites San BernardinoResponded 15 January 2018
Thank you for your review. Please accept our sincere apology for the service you received. We have shared your comments with our hotel team to ensure this is corrected. We appreciate your loyalty to Marriott and hope the next time you are in the area,...More