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Hotel Aura San Bruno

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Hotel Aura San Bruno
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647 Reviews from our TripAdvisor Community

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Showing 569: English reviews
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Reviewed 2 days ago NEWvia mobile

I stayed in this airport hotel for 2 nights, 1st night on my arrival at SFO for a 4 days visit, the other night on the eve of my departure by early morning flight. I had not much expectation from this hotel because after all location convenience was my only concern. I was however happy about my rooms in both...

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Helpful?
Thank Peter C
Mendoza, Argentina
HOTEL’S FAVOURITE REVIEW
Reviewed 31 January 2017

Close to the airport and, as important, very near some great restaurants.Staff could not be more helpful, even printing out restaurant menus to help us choose a dining spot.Large, clean room which was tastefully furnished.I was worried about noise as my room looked out on the road but the double glazing or whatever was used meant I had a noise...

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Thank babwedog
About Hotel's Favourite Review
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Dear babwedog, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping standards. Your five stars review is greatly appreciated! We...

Reviewed 1 week ago via mobile

For us it was an excellent hotel, well located, great facilities, friendly staff, breakfast, close to the airport, with garage, spacious room and super comfy bed and great value for money. We recommend.

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Thank Rejane L
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Dear Rejane L, We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience in a reasonable cost. Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be...

Rochester, New York
Reviewed 1 week ago

We booked this hotel as a layover hotel and booking.com had the hotel 1.2 miles from the airport, this might be true as the crow flies but as the shuttle van drives it is much farther. Still not ridiculously far but took about 20 minutes which is not what I am looking for in an airport hotel. room was clean...

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Thank TheTravelPirate
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Dear TheTravelPirate, Thank you for taking the time to write this review and share your experience. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. On behalf of our entire staff, we thank you for your business and we hope to see...

Crown Point, Indiana
Reviewed 2 weeks ago

Customer service was great, room was roomy and comfortable, bed was comfy too. Our room faced the street, and I was worried about street noise, but traffic died down in the evening and it was fine. Shuttle driver on the way to the hotel asked my husband to leave him a tip when he hadn't even taken our bags when...

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Helpful?
Thank Elizabeth A
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Dear Elizabeth A, I am glad that you found our accommodations to be comfortable and our service to be welcoming. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your feedback and we look forward to your next...

Idaho
Reviewed 15 February 2017

The room was very comfortable; service very friendly. All in all, and for an inexpensive airport hotel, very pleasant. My only complaint is that we waited almost 45 minutes for the shuttle from the airport.

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Helpful?
Thank cardinal74
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Dear cardinal74, Thank you for taking the time to complete our survey and share your experience! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our shuttle. I am very sorry to hear...

miami, fl
Reviewed 14 February 2017

Very nice modern hotel near SFO. Closer to the rental car hub which suited us fine. Free parking and breakfast. My wife left her book in the room and when we called the next day, Chris went to housekeeping and found it. Hats off to Chris. Would definitely stay here again.

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Helpful?
Thank Dandyone
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Dear Dandyone, Thank you so much for your compliments to our free parking and breakfast.! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you...

San Antonio, Texas
Reviewed 13 February 2017

Was surprised at cleanliness and quietness and spaciousness of the room. Not staff for early am departure. Book shuttle night before. Did not stay for breakfast. Check in clerk was a little sassy but proficient.

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Helpful?
Thank kearyo
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Dear kearyo, We are so glad to hear from you and to learn that we were able to give you a pleasant and comfortable experience. We are glad that you found the majority of your experience to be satisfactory. On behalf of our entire staff, we thank you for your business and we hope to see you again when your...

Mountain View, California
Reviewed 8 February 2017 via mobile

The hotel lobby and room appeared newly renovated and very modern. Bathroom and room was clean and comfortable. The only downside is that given the location, it isn't the quietest of spots. But you are staying here for a tranquil getaway anyway, just remember to pack the ear plugs.

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Helpful?
Thank carsonjfbruno
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Dear carsonjfbruno, Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. I do apologize for the inconvenience that you encountered, though I'm very glad that...

Penn Yan
Reviewed 2 February 2017

We stayed in this hotel just one night and were very happy with it! It appeared that recent renovations had been done and our room was certainly very fresh, clean, nicely arranged and appointed with everything we needed for our quick stay. The young man on the front desk when we arrived was very helpful and his recommendation for a...

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Helpful?
Thank Susan B
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Dear Susan B, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Breakfast Available
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Aura in San Bruno, California is situated in an ideal location next to San Francisco Airport (SFO) for your next visit to the San Francisco Bay Area. When you stay at this affordable, yet luxurious hotel, you'll experience plush bedding, a wide range of amenities, and a variety of services such as free on-site parking for your vehicle. If you don't have a car, you can catch your flight out of SFO with our free airport shuttle service. ... more   less 

Additional Information about Hotel Aura San Bruno

Address: 190 El Camino Real, San Bruno, CA 94066-5552 (Formerly Howard Johnson Express Inn San Bruno/SFO West)
Region: United States > California > San Bruno
Price Range: £87 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Aura San Bruno 2*
Number of rooms: 49
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Also Known As:
Howard Johnson San Bruno Hotel San Bruno
San Bruno Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Aura San Bruno staff and other travellers.
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Questions? Get answers from Hotel Aura San Bruno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I chose two queen beds and the room was very large, with refrig and microwave too!”
 of 5 bubbles marcoso839, 19 Jan 2017 | Read review
“No room is bad but second floor is best.”
 of 5 bubbles Valenzuela2, 28 Dec 2016 | Read review
“We arrived at 12:30 am and were given a noisy room overlooking the main road. Request a room AWAY from the road to have peace and quiet.”
 of 5 bubbles AZfreebirds, 7 Dec 2016 | Read review
“Great size room that was clean and well kept.”
 of 5 bubbles Q8288AHlynnf, 16 Nov 2016 | Read review
“Very good location to SFO and free parking”
 of 5 bubbles 484rf, 10 Nov 2016 | Read review
5 of 5