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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
It is now 11:39 pm, and after having just completed three 12-14 hour days in a row, one would assume that I would be asleep. One would be correct, if it were not for the lamentable fact that I am staying at Extended Stay America....More
5 Thank lvwireman
Response from Manager_11525, General Manager at Extended Stay America - San Francisco - San CarlosResponded 30 July 2014
Thank you for your recent review of your stay. We are very sorry to hear that you did not have a restful stay with us. We will have our maintenance engineer address the issue with the office door. We will also schedule an inspection for...More
I use this many times for business trips sometimes up to 4-5 weeks.
Rooms are clean , if a little dated. Facilities in the rooms very good. Staff excellent. Location is good (for me anyhow) Prices are reasonable.
Down side , not many facilities onsite...More
I have stayed in this hotel (and am currently staying as well) for about 18 weeks (spread across two stays) in last 8 months. Firstly, as it's true for all the hotels under ESA brand, it makes sense to stay in these hotels if you...More
Response from Manager_11525, General Manager at Extended Stay America - San Francisco - San CarlosResponded 11 June 2014
Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your fully equipped kitchen, our location and our laundry facilities. Still, I apologize that you were not pleased with our grab-and-go breakfast and our free Wi-Fi....More
Overall enjoyed our stay. Staff wasn't the most friendly and also didn't advise us "newbies" to extended stays that they don't do room service/clean up every day, that its scheduled on a weekly basis instead. They do not allow for extended check outs (lame).Also if...More
Response from Manager_11525, Manager at Extended Stay America - San Francisco - San CarlosResponded 1 May 2014
Thank you for your recent review of your stay. I’m happy to hear that you enjoyed our spacious suites with fully equipped kitchens at great value. Still, it upsets me to learn that our level of customer service did not meet your expectations. I will...More
First of all, when I checked and they sent me to a room that was not clean. I had just got done with a 15 hour work day and was extremely tired. So I had to come back downstairs with all my luggage and get...More
3 Thank ActionChopper
Response from Manager_11525, Manager at Extended Stay America - San Francisco - San CarlosResponded 28 April 2014
Thank you for your recent review of your stay. I sincerely apologize for your experience including the level of cleanliness in your room. Please know, I am working with the housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. Our...More
US$123 - US$308 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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