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The Row Hotel

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Traveller (20)
Room & Suite (18)
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Overview
  • Excellent40%
  • Very good20%
  • Average19%
  • Poor12%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
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28
16
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LanguageEnglish
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28
16
14
9
7
Show reviews that mention
All reviewssantana rowcute boutique hotelamerican hoteldogs barkingbreakfast buffet was gooduber riderooms are modernminute drivethe staff was friendly and helpfulfree breakfastlate checklate at nightmini fridgebooked this hotelevery morningexcellent locationone night stay
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1 - 5 of 74 reviews
Reviewed 1 week ago

I will recommend this place to my friend. Clean quite and very nice rooms The floor was very clean the bathroom has lots of space the TV was location is very nice for the people sleeping in the bed. There is lots of seating

Review collected in partnership with this hotel
Thank Ab342t
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 5 days ago

Thank you for your strong recommendation - we are delighted to hear that you loved our property and your stay with us so much! We hope to see you again soon! Kind Regards, The Row Hotel, Guest Experience Team

Hotel's Favourite
Reviewed 1 May 2017

Easy to find. Free parking. Pleasant staff. Quiet rooms. Hot breakfast included. Reasonably priced and competitive with airbnb. Nearby shopping. Close to freeway access. Updated decor. Free WiFi. Will return again.More

2  Thank John L
Response from Mark C, General Manager at The Row HotelResponded 11 May 2017

Greetings John. The staff and I read your review, and would like to thank you for writing such great things about your experience at The Row Hotel. I am glad to read that you were pleased with our staff and amenities. Thank you again for...More

Reviewed 2 weeks ago

Although this place looks like a apartment complex from the outside it isn't from the inside. There were a couple things the bed was a little more harder than I liked it, and the Jacuzzi didn't look entirely clean. I found a couple of female...More

Review collected in partnership with this hotel
Thank Djspon05
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

Our guests' feedback is very important to us, and we appreciate your review, thank you. We are very happy to know that your stay with us was so positive, and that we provided you with suitable accommodation. We appreciate your kind words, and are happy...More

Reviewed 2 weeks ago

The remodel was pretty; serene ambience. Staff very friendly and sweet. Unfortunately there were mechanical and repair issues that detracted from the experience. I left very unhappy when that didn't need to be the case. Manager was NEVER on site. I don't know when he...More

Review collected in partnership with this hotel
Thank slarso529961
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 2 weeks ago

Thank you for taking the time to leave your review, we always appreciate the time that our guests take to give us feedback regarding their stay. We are very sorry that your room had a couple of maintenance issues. Please rest assured that our maintenance...More

Reviewed 3 weeks ago

My family of 3 stayed at the Row Hotel from 27 to 31 March 2018. The hotel was renovated about a year ago and nicely done with a serene atmosphere. Most rooms are well done in modern style; beds were comfortable. It's ultra clean. There...More

Thank Sweetsgl
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 2 weeks ago

We really appreciate the time that you've taken to leave such a detailed review of your stay with us. Thank you very much, it's great to hear that so many aspects of your stay pleased you so much, and the information that you've provided will...More

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Best Value Properties in San Jose, CA
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$147 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$147 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (20)
Room & Suite (18)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Hoang T
22 February 2017|
AnswerShow all 4 answers
Response from NathanOnTour | Reviewed this property |
I don't remember safes....
0
Votes
Garry R
11 May 2016|
Answer
Response from Tara J | Reviewed this property |
The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the... More
2
Votes
JulieW0523
21 February 2016|
AnswerShow all 4 answers
Response from Paul H | Reviewed this property |
If you are paying for a room, I think you can leave it. If you aren't staying there, I doubt you can use it as a parking lot instead of airport parking.
0
Votes
Room Tips
"Ask for one with a higher floor and on the back of the hotel for quiet; also with a shower door"
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"Make sure the temperature gauge, which controls the air unit, is functional."
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"For light sleepers, ask for a room away from street."
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"Higher floor has a big jacuzzi tub. Very clean and romantic."
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