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The Row Hotel

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Traveller (20)
Room & Suite (18)
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Overview
  • Excellent39%
  • Very good21%
  • Average20%
  • Poor11%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (84)
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All reviewssantana rowcute boutique hotelamerican hoteldogs barkingbreakfast buffet was gooduber riderooms are modernminute drivethe staff was friendly and helpfulfree breakfastlate checklate at nightmini fridgebooked this hotelevery morningexcellent locationone night stay
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11 - 15 of 81 reviews
Reviewed 3 April 2018

My family of 3 stayed at the Row Hotel from 27 to 31 March 2018. The hotel was renovated about a year ago and nicely done with a serene atmosphere. Most rooms are well done in modern style; beds were comfortable. It's ultra clean. There...More

Thank Sweetsgl
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 10 April 2018

We really appreciate the time that you've taken to leave such a detailed review of your stay with us. Thank you very much, it's great to hear that so many aspects of your stay pleased you so much, and the information that you've provided will...More

Reviewed 22 March 2018 via mobile

The Row is a nicely modernized hotel. The rooms are appointed with a tablet which is alarm clock, TV menu and way to contact hotel staff. Room is much nicer that most of the Do Drop Inn type of Motels which their price is aligned...More

Thank mtuttelman
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 2 April 2018

Hi, and thank you for rating your recent stay with us. We are pleased to have provided you with suitable, and reasonably priced accommodation for your trip here, and we are pleased that you had such a great experience. We would love to welcome you...More

Reviewed 21 March 2018

not only was this a great value compared to what we were looking at in mountain view but it was a great stay. we will definitely be recommending this hotel to our fellow employees at our company back in southern california for when they come...More

Review collected in partnership with this hotel
Thank lcaputo
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 25 March 2018

We are very pleased to hear that you appreciated the terrific value that we provide in San Francisco, and to know that our property suited you so well. It is wonderful to hear that we are now your hotel of choice here, and we will...More

Reviewed 15 March 2018

The hotel's convenient, complementary breakfasts were very much appreciated every morning. Our room was always quiet and clean. Nearby supermarkets and shopping mall are only within a few minute drive. The staffs and the manager were all so very friendly and helpful during our entire...More

Review collected in partnership with this hotel
1  Thank 2happyguests2018
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 25 March 2018

What a great review! We are thrilled to have been such a fantastic place for you to stay, and we hope to see you again soon! Kind Regards, The Row Hotel, Guest Experience Team

Reviewed 15 March 2018

The hotel is convenient to the airport, Santana Row, Valley Fair Mall and all of silicon Valley. This hotel is $150 PER NIGHT less expensive than the airport hotels and quality isnas good nor better. The neighborhood is not great nor is it bad. I...More

Review collected in partnership with this hotel
Thank 6sofar
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 19 March 2018

Thank you for your 5-star review! We are thrilled to hear that you enjoyed your recent stay with us - it sounds as though our property was ideal for your needs, and it's great to hear that it compares so well to other hotels that...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$160 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$160 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (20)
Room & Suite (18)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Hoang T
22 February 2017|
AnswerShow all 4 answers
Response from NathanOnTour | Reviewed this property |
I don't remember safes....
0
Votes
Garry R
11 May 2016|
Answer
Response from Tara J | Reviewed this property |
The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the... More
2
Votes
JulieW0523
21 February 2016|
AnswerShow all 4 answers
Response from Paul H | Reviewed this property |
If you are paying for a room, I think you can leave it. If you aren't staying there, I doubt you can use it as a parking lot instead of airport parking.
0
Votes
Room Tips
"Ask for one with a higher floor and on the back of the hotel for quiet; also with a shower door"
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"Make sure the temperature gauge, which controls the air unit, is functional."
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"For light sleepers, ask for a room away from street."
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"Higher floor has a big jacuzzi tub. Very clean and romantic."
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