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Four Points by Sheraton San Jose Downtown

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Traveller (113)
Room & Suite (129)
Dining (17)
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Overview
  • Excellent36%
  • Very good43%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(98 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton San Jose Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton San Jose Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (628)
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Show reviews that mention
All reviewsmosaic restaurantfront deskparking attendantfree bottles of waterwalking distancelight railsmall hotelconvention centerlocation is greatjunior suitestreet noisean older hotelrestaurants and barsself parkingper nightan upgradebed was very comfortable
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1 - 5 of 604 reviews
Reviewed yesterday

Front desk staff was very professional, friendly and efficient. Room was beautiful. Bed was extremely comfortable and bathroom was modern and roomy. Overall, everything was perfect. I would definitely recommend this property to others.

Review collected in partnership with this hotel
Thank Mom8853
Hotel's Favourite
Reviewed 13 February 2018 via mobile

Really enjoyed my stay here, sadly only for one night. First the staff were super. Check in, maps, luggage storage, all was super. The location is great right in downtown. I walked everywhere. I arrived by airport shuttle and then used the local bus a...More

Thank Jaboda
Reviewed 5 days ago

The staff at the front desk of the Four Points by Sheraton San Jose Downtown are very friendly, and helpful in terms of providing information, but they cannot overcome the lack of maintenance and upkeep. Before providing some details let me say my room was...More

Thank Kathy K
Response from Randy Z, General Manager at Four Points by Sheraton San Jose DowntownResponded 4 days ago

Dear Kathy: Thank you for taking the time to review our property after your recent stay with us. We were very sorry that your stay with us was not the experience that we strive to provide for our guests. We will be sharing your comments...More

Reviewed 6 days ago

This Hotel is my favorite Hotel in Downtown San Jose. The Front Desk never disappoints! Always friendly and professional. Always goes the extra mile to make sure that our stay at the Hotel starts out right. Always an easy and fast check in. Wanted to...More

Review collected in partnership with this hotel
Thank kat48m
Reviewed 1 week ago

Little hotel with big heart! Great team and location. Across the street from the courthouse and walking distance to SAP center. Lots of restaurants and bars nearby. The hotel folks all were nice and helpful to make sure we had a good time. Parking is...More

Review collected in partnership with this hotel
Thank crimearivers
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$142 - US$472 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$142 - US$472 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (113)
Room & Suite (129)
Dining (17)
Amenities (31)
Family and Play Areas (1)
Questions & Answers
Ask a question
Amy S
27 July 2017|
AnswerShow all 2 answers
Response from Michael F | Reviewed this property |
About a 20 minutes ride on the light rail.
0
Votes
amberbrown1525
19 April 2017|
Answer
Response from Randy Z | Property representative |
While the age to enter a contract in most states is 21, there is a California interpretation that allows underage customers to obtain a hotel room. The customers must abide by local liquor laws, and provide the payment... More
0
Votes
19 February 2017|
AnswerShow all 5 answers
Response from Randy Z | Property representative |
Hi: Thanks for your inquiry! Our on-site bar (Mosaic) has a tremendous selection of craft beers, not to mention specialty global vodkas and cocktails. Aside from that, downtown San Jose offers quite a large variety of... More
0
Votes
Room Tips
"Everyday that stay I stay in a Hotel, I always leave a small cash tip. Rooms are extremely clean and..."
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"Get a big room"
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"Get a nice room bigger than most"
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"Great location for conference center but parking kinda high"
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