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SpringHill Suites San Jose Airport

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Traveller (48)
Room & Suite (58)
Dining (13)
Overview
  • Excellent35%
  • Very good42%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Offers from SpringHill Suites San Jose Airport
Special Offer: Member Rates
Hotel packages
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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Traveller rating
47
49
14
9
6
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LanguageEnglish
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47
49
14
9
6
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All reviewsfrosted glassseparate roomstypical springhillwater closetlarge vanitynewer hotelfree breakfast in the morninghotel experiencesvery clean hotelpaid parkingsitting areaa marriott rewards membercovered parkingbreakfast staffmicrowave and fridgecorporate ratesofa bed
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1 - 5 of 125 reviews
Reviewed 1 week ago via mobile

The rating is really for the service. Received very poor service from check in receptionist upon arrival. We arrived after midnight very tired from our 6hr drive. I was standing infront of the clear The sliding door to the lobby waiting for the desk clerk...More

Thank CaliAngel
Response from Brian M, General Manager at SpringHill Suites San Jose AirportResponded 1 week ago

Dear CaliAngel, Thank you for choosing to stay at the SpringHill Suites San Jose Airport and providing your honest feedback on TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As...More

Reviewed 1 week ago

In town for a sport tournament. We really enjoyed the room, very comfortable. The free breakfast is great and very well stocked. Javier at the front desk was very helpful!! Great location as well very close to Costco and Trader Joes.More

Thank jgharrington
Response from Brian M, General Manager at SpringHill Suites San Jose AirportResponded 1 week ago

Cheers jgharrington, We are delighted to have been your chosen hotel during your recent stay in San Jose. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

Reviewed 3 weeks ago via mobile

I give them two stars just for the comfortable bed and extra space in the room. They have a very poor service, The lady at the front desk was so slow and confused. They dont have any shampoo or soup at the room They hand...More

Thank Mona R
Response from Brian M, General Manager at SpringHill Suites San Jose AirportResponded 3 weeks ago

Dear Mona R, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites San Jose Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen...More

Reviewed 4 weeks ago

My family just stayed here over weekend for my son's rugby teams tournament. Hotel was very clean and convenient to airport as well as getting around town. Pool was great for all of the families to swim and they have a nice grilling area that...More

Thank Tara M
Response from Brian M, General Manager at SpringHill Suites San Jose AirportResponded 4 weeks ago

Dear Tara M, We are delighted to have been your chosen hotel during your recent stay in San Jose. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team...More

Reviewed 11 July 2018

We chose Springhill Suites for our church youth conference this summer. Lina set up a link for us to streamline the process and we had more than enough beds available to us. The rooms were clean and modern with mini-fridges and microwaves. Having the toilet...More

Thank FantabulessTravel
Response from Brian M, General Manager at SpringHill Suites San Jose AirportResponded 4 weeks ago

Dear FantabulessTravel, We are delighted to have been your chosen hotel during your recent stay in San Jose. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Wheelchair access
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$147 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$147 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (48)
Room & Suite (58)
Dining (13)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Nabeen H
24 December 2016|
Answer
Response from Philip J | Property representative |
Hi Nabeen, Happy Holidays and we look forward to having you stay with us! We have complimentary shuttle service to/from San Jose International Airport. Just give us a call at (408) 650-0590 and we will be right there!
0
Votes
Nabeen H
24 December 2016|
Answer
Response from sadtaco | Reviewed this property |
Yeah they have a shuttle that can pick you up or take you to the airport
0
Votes
Romanticgal
21 July 2016|
AnswerShow all 2 answers
Response from stacyshopalot | Reviewed this property |
I wouldn't say it was spacious, but I think you guys would be fine. In the area of the sofa bed, there are 2 tables, that I put in the walk-in closet (yes, there is a walk-in closet) and that seemed to give it more space... More
1
Vote
Room Tips
"Upper floors are best."
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"I recommend staying in a room on the first floor, overlooking the pool"
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"Use Uber if you are flying to San Jose airport. Parking is very expensive at the hotel."
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"Ask for 2 bedrooms that has a tub and not a handicap room"
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