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Best Western Airport Plaza

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Traveller (31)
Room & Suite (28)
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Overview
  • Excellent44%
  • Very good40%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Offers from Best Western Airport Plaza
Special Price:15% off room rate
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Offers from Best Western Airport Plaza
Special Price:15% off room rate
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Rooms
8 Jun9 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (330)
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Traveller rating
139
128
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3
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LanguageEnglish
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139
128
38
14
3
Show reviews that mention
All reviewssanta clara universityaway from the roadroad noiseyogurtthe san jose areahard boiled eggscomfortable bedsking suitecoffee machinegood sizeclean hotelfree breakfastwould stay againwithin walking distanceconvenient locationnext morningnice stay
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1 - 5 of 322 reviews
Hotel's Favourite
Reviewed 6 days ago

We chose this hotel for it's close proximity to the SAP Center, which was the reason for being in the area. It was also close to the freeways, so it made it easy for our day trips to San Francisco. It was still a distance...More

Review collected in partnership with Best Western
Thank X3528JSstever
Response from Amber T, General Manager at Best Western Airport PlazaResponded yesterday

Good Day X3528JSstever, Thank you very much for your review. With as busy as you folks are, it is an honor to have your time. Your review says it all. We are close enough to the SAP Center, just under 2 miles, but far enough...More

Reviewed 2 weeks ago

Great breakfast. Room standard. Beds comfortable, good pillows. Easy to get to airport. We booked 3D party site and felt like we got a room right off elevator and were told it was because we did not book with their website.More

Review collected in partnership with Best Western
Thank seattletraveler5
Response from Amber T, General Manager at Best Western Airport PlazaResponded 2 weeks ago

Good Day seattletraveler5, Thank you for your recent review of our property. We appreciate the feedback. Here at this hotel, we do not assign rooms based off of anything besides availability. As you may have noticed, we are an extremely small hotel with only 40...More

Reviewed 5 April 2018

The Airport Plaza hotel has very friendly staff, great breakfast, and close to everything! The bed was very comfortable and very clean room - had a shower and tub too. We Loved it! If we are back in San Jose, we will stay here again.More

Review collected in partnership with Best Western
Thank Tammy P
Response from Amber T, General Manager at Best Western Airport PlazaResponded 6 April 2018

Good Morning Mrs. P., Thank you so much for taking the time out of your day to write a review regarding your stay with us. I so happy to read that your stay was pleasant and that you will return to us if you are...More

Reviewed 9 February 2018

The staff was very friendly and helpful. There was an elevator to our floor to help with our luggage. There was a small pool and hot tub too. The breakfast was a typical free hotel breakfast, it was okay but a wonderful breakfast place, Bill's,...More

1  Thank jeslavu
Response from Amber T, General Manager at Best Western Airport PlazaResponded 11 February 2018

Good Day jeslavu, Thank you for taking the time to write this review regarding your recent stay with us. It is always so helpful to know what we did right and what things that we can improve on. I am glad that you found the...More

Reviewed 27 December 2017

I have stayed at this BW location twice now, as it is within walking distance to my son's house, which makes it very convenient. Stayed in a King Suite, which was quite large and very comfortable. Wifi was fast, hot breakfast selection was more than...More

Review collected in partnership with Best Western
1  Thank BadDiver
Response from Amber T, General Manager at Best Western Airport PlazaResponded 11 February 2018

Good Day BadDiver, First and foremost, thank you for returning to our hotel. Also thank you for writing this review. Thank you for mentioning the breakfast. We have worked hard to maintain and stay up-to-date with what our guests want. I am sorry that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$147 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Camera H
31 January 2017|
Answer
Response from Amber T | Property representative |
Good Afternoon, Thank you for reaching out to us on Trip Advisor with your question. Our email address is 05613 at hotel.bestwestern. Additionally, you can email me directly at BW05613plus at gmail. I am unable to... More
0
Votes
AJeanneM
8 December 2016|
AnswerShow all 5 answers
Response from Amber T | Property representative |
Good Evening AJeanneM, Thank you so much for reaching out to us with your question. We serve breakfast Monday through Friday from 6:00am to 9:00am. On the weekends, we serve breakfast from 7:00am to 10:00. We also offer a... More
0
Votes
bigray1
11 October 2016|
AnswerShow all 4 answers
Response from Amber T | Property representative |
Good Evening, Unfortunately, we do not have an airport shuttle at this location. We would be happy to set up a taxi for you. Please feel free to contact us if there is anything you need. Amber Todd General Manager
0
Votes
Room Tips
"Our travel sound machine drowned out the road noise"
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"Rooms on the east side face away from any streets"
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"terrific location"
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"Choose a room on the car park side, not the road side."
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