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Fairfield Inn & Suites San Jose Airport

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Fairfield Inn & Suites San Jose Airport
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339 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Clinton, Indiana
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

Stay in room 216 on November 24th. The bed nearest the patio had a stench of a dead animal. There was a pubic hair in the unused bathtub. Flight left early in the morning and no coffee available in the lobby. When people stay close to an airport, it can be expected that people are traveling at all hours of... More 

Helpful?
Thank Kevin H
Kerri K, Front Office Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites San Jose Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort... More 

Oceanside, CA, United States
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Chose this place for the location, never expecting it to be a "less than" type of property. The room was small, but clean. The bed was comfortable. The drapes and privacy curtains did not fit properly. The microwave had a burning smell to it, plus the rotating dish was defective. We were able to keep the room comfortably heated and... More 

Helpful?
Thank Allan C
Rhoda B, General Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Dear Allan C, We thank you for taking the time to provide feedback during your recent stay with us. I'm sorry that you did not have an overall pleasant experience due to noise from other guests. I see that we have missed opportunities that we can improve on which will be shared with the team to better improve our services.... More 

McKinney, TX
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

The hotel is less than a mile from the airport and seems to be in a decent area. Because of its location near the airport, and in Silicon Valley, the room rate is higher than what I feel was the value received in the room and hotel. The rooms are adequate, and surprised there was no chair other than the... More 

Helpful?
Thank QuigsTX
Kerri K, Front Office Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered during your stay with us. We have shared your feedback with the team so we can work on areas we feel needs improvement. We do... More 

Canada
Level Contributor
97 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 19 October 2016

I love the Marriott chain, and will admit I will usually stay at Marriott or Residence Inn. However, I expect the Fairfields to be clean, safe, and a decent choice when on a bit of a budget. The location was great for us, with its' proximity to the airport, and the easy on/off the freeway were the main reasons we... More 

Helpful?
Thank tsukikage
Kerri K, Front Office Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Jose Airport. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. More 

Preston, United Kingdom
Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 17 October 2016 via mobile

Stayed 2 nights at this hotel which despite being very ordinary was overpriced. Rooms were clean but clearly still more of a Howard Johnson (which it was) than a Marriott in any form apart from the tagged on name. Unfortunately the aged construction showed all too much when guest above began walking about like an elephant from around 4.30am causing... More 

Helpful?
Thank Bob H
Kerri K, Front Office Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites San Jose Airport with us. I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. As a VALUED CUSTOMER, we hope... More 

Hot Springs, Arkansas
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 October 2016

I was very disappointed in this hotel. Rooms were small and dark and area did not feel safe. Normally I am satisfied with the Fairfield Inn hotels, but this one is way below average for this chain. Stay elsewhere.

Helpful?
Thank Pharmcook
Kerri K, Front Office Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered during your stay with us. We have shared your feedback with the team so we can work on areas we feel needs improvement. We do... More 

Chicago, Illinois
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 October 2016 via mobile

A typical average Fairfield. The parking is free and in front. Good location. Modest room and bed. Very poor breakfast I typically slept. I recommend the Springhill Suites nearby instead on Skyport for a similar price due to a superior cleanliness, a better bed and breakfast.

Helpful?
1 Thank Chris T
Kerri K, Front Office Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites San Jose Airport Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience More 

Pikeville, Kentucky
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 September 2016 via mobile

My wife and I decided to stay here for a couple of days as our home base while visiting the San Francisco/San Jose area, and it worked well for us. We were pleased with our room, especially after receiving a complimentary upgrade to a mini suite. The grounds here are nice, with a lush interior courtyard harboring a pool, hot... More 

Helpful?
Thank Harry A
Kerri K, Front Office Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Jose Airport. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. More 

Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2016

I was pleasantly surprised at this hotel. Pleasant property with sitting areas and a nice pool, convenient restaurants. Unfortunately, communication is a problem here. We were constantly given the wrong info, from the correct room type to when the airport shuttle begins in the a.m. Thankfully we made our flight.

Helpful?
1 Thank pmeyer4
Kerri K, Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Jose Airport through the Guest Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I do apologize for... More 

Wanaque, New Jersey
Level Contributor
90 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 September 2016

Have stayed here several visits. Very close to SJC. Food is within walking distance. On this visit I had the luxury of not being on business ( hubbys trip for business i was the ride along ) therefore able to enjoy the grounds. There are several cozy areas to sit and enjoy the sun in the courtyard around the pool.... More 

Helpful?
Thank EdandMags

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Rates include a complimentary breakfast buffet featuring fresh Belgian waffles, hot items and an assortment of healthy and hearty options. We offer free wireless & wired high speed internet access, self-parking and airport shuttle service. Each room contains a mini-refrigerator, microwave, coffee-maker, large safe and balcony or patio access. Access is provided to our outdoor heated pool & Jacuzzi, exercise room, 24 hour business center & corner market. We are located on the same lot as Starbucks, Wong Kok Hawaiian & Chinese Cuisine, Pho Viet (open late), Chipotle, Subway and New York Pizza & Dogs. Within walking distance is M8trix Casino/Zone 8 Sports bar and the Metro Airport Light Rail Station where you can catch a ride to Levi’s Stadium, SAP Center, San Jose McEnery Convention Center, CA’s Great America and MORE! Whether your business in San Jose is work or pleasure, we are your perfect choice. ... more   less 

Additional Information about Fairfield Inn & Suites San Jose Airport

Address: 1755 North First Street, San Jose, CA 95112
Region: United States > California > San Jose
Price Range: £97 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites San Jose Airport 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Fairfield Inn And Suites San Jose Airport
Fairfield Inn & Suites San Jose Airport Hotel San Jose
Fairfield Inn San Jose
Fairfield San Jose
San Jose Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites San Jose Airport staff and other travellers.
12 questions
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Lanikai, Hawaii
Duncan, Canada
Salinas, California
over a year ago

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Questions? Get answers from Fairfield Inn & Suites San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for suite 250/ theres a nice large balcony/ two baths”
 of 5 bubbles EdandMags, 3 Sep 2016 | Read review
“King suite on 2nd floor has a nice view of the pool area.”
 of 5 bubbles 499darlened, 13 Jul 2016 | Read review
“Rooms 55 and up on both floors are nearer to the rear door and easily accessible from outside”
 of 5 bubbles shouvikd555, 19 May 2016 | Read review
“Second floor queen balcony room was great!”
 of 5 bubbles pattywacky, 17 May 2016 | Read review
“Go to another hotel”
 of 5 bubbles NinaTrav, 8 May 2016 | Read review
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