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Hyatt Place San Jose/Downtown

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Traveller (169)
Room & Suite (96)
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Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“free breakfast”(37 reviews)
“tech museum”(24 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
10 May11 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (938)
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911 results
Traveller rating
301
289
188
91
42
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LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Parking, Restaurant, Bar/Lounge
301
289
188
91
42
Show reviews that mention
All reviewsconvention centerfree breakfasttech museumlight railparking feesharks gamebusiness tripconvenient locationcomfortable roomsbusiness hotelgreat customer serviceyogurtsilicon valleyskilletlobbyplugscouch
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1 - 5 of 911 reviews
Reviewed 1 week ago

I had an amazing time staying at this hotel this year. The location was prime for getting to where i needed to go. The food was divine and healthy. Also having a 24 hour gym helped me out a lot; I am typically in the...More

Review collected in partnership with Hyatt Hotels
Thank statesm17
Hotel's Favourite
Reviewed 26 April 2017 via mobile

The rooms were really nice, great view, super friendly staff and the breakfast each morning was absolutely incredible! My sister and I stayed during ComicCon weekend and was so impressed with everything. Definitely get your money's worth with this place. Also, the 24h room service...More

Thank ColleenM07
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 28 April 2017

Dear ColleenM07, thank you so much for your lovely review. We love how the SV ComicCon has been going and hope to have you back next year, too (at the latest!). Not only do you get an amazing complimentary hot breakfast with every stay but...More

Reviewed 1 week ago

I stayed at Hyatt at multiple places like Dubai, New York, Dallas, Portland but this one was worst ever. Room was dirty, cobwebs all over windows, no room service, no mini bar. They did not have any mention about construction going on in hotel, I...More

Review collected in partnership with Hyatt Hotels
1  Thank ananduday
Management response:Responded 1 week ago

Upholding our commitment to provide you with a memorable stay, we apologize you were disappointed in the condition of our hotel. I will share your comments with our stakeholders regarding the room enhancement work taking place and housekeeping. We appreciate your business and hope to...More

Reviewed 1 week ago

Spent 4 days here to attend Silicon Valley Comic Con. Hotel is right across the street from the convention center and a light rail stop is in front of hotel too. Parked our SUV in their 3 story above ground parking garage for $26 dollars...More

Review collected in partnership with Hyatt Hotels
Thank Redmonder
Management response:Responded 1 week ago

I was happy to hear you enjoyed our location, even so, we apologize for the smoking that took place with one of our guests. I hope you had an opportunity to enjoy our complimentary breakfast and Wi-Fi throughout the hotel. We appreciate your business and...More

Reviewed 1 week ago via mobile

Do NOT stay here! The hotel is currently under unadvertised renovations on two floors. They kindly let you know this at check-in, not on their website with a paper that says the hours are from 10 am to 6pm. Someone here has trouble telling time....More

Thank Shesajen
Management response:Responded 1 week ago

Thank you for taking the time to share your recent stay with us. On behalf of my entire team, I apologize for the hotel enhancements construction noise. I assure you this was never our goal and we look forward to using your feedback as a...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$186 - US$755 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$186 - US$755 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (169)
Room & Suite (96)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
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Terese D
29 December 2017|
AnswerShow all 3 answers
Response from 100rosemariew | Reviewed this property |
The trolley stop is right up the street but we never used it while we were there.
1
Vote
Dahutch
4 October 2017|
Answer
Response from Dahutch |
Cefcu Stadium where Spartans play
0
Votes
countrywife2013
5 May 2017|
AnswerShow all 6 answers
Response from Anthony C | Property representative |
Thank you for reaching out. Full access self-parking is available on-site for $26+tax. I am at your service if you need anything else.
1
Vote
Room Tips
"Higher floors are better"
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"Try to pick a room not facing the VTA tram, but it is near the airport, so ear plugs are still a better..."
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"The VTA on the road is noisy, so a room away from that would be better"
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"If you want a nicer view, ask for view of convention center. We were there to sleep so did not mind the..."
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