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The Westin San Jose

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Traveller (75)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent31%
  • Very good37%
  • Average20%
  • Poor10%
  • Terrible2%
Travellers talk about
“il fornaio”(13 reviews)
“heavenly bed”(5 reviews)
“historic hotel”(8 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (172)
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161 results
Traveller rating
51
54
36
16
4
Traveller type
Time of year
LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Restaurant, Bar/Lounge, Room Service
51
54
36
16
4
Show reviews that mention
All reviewsil fornaioheavenly bedhistoric hotelstudio suiteclaire hotelsainte clairepalm suiteluxurious feelingconvention centerrooms are nicely decoratedroom servicespg platinumworked perfectlyrain showersame blockvalet parkingolder hotel
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1 - 5 of 161 reviews
Reviewed 1 week ago

and well appointed, bed comfortable, new flat screen tv, updated bathrooms, etc. I thought it had charm rather than being tired. Liked the availability of the restaurant. It really does take 20 minutes to get your car from valet parking (might just park in the...More

Thank BarryandJackie
Hotel's Favourite
Reviewed 21 December 2017

I really wanted to be in a great location during our weekend in San Jose. This was a perfect choice. We arrived around 9AM after an early morning flight, and we planned on dropping off our bags and killing time before check in. Our room...More

2  Thank Sandi B
Response from Jon R, Front Office Manager at The Westin San JoseResponded 3 January 2018

Dear Sandi B, Thank you for such a fantastic and detailed review of our hotel! We are so glad to hear that your stay with us went wonderfully, and that you found our rooms and building beautiful and clean! You can't beat being right in...More

Reviewed 1 week ago via mobile

Stayed for three nights during a business trip. Quick check in. Comfortable bed. Clean bathroom. Coffee in room and lobby. Great WiFi. So, when on business it gets five stars! Oh, there are several good restaurants nearby. Avoid Original Joes on the same block.

Thank Mark V
Reviewed 3 weeks ago

We hosted our Awards Dinner at the Westin Hotel catered by Il Fornaio on March 21st. Our Experience from start to finish was amazing! One highlight that was remembered and appreciated by all was, the Director of Housekeeping, Sylvia White placed roses and cloth hand...More

Thank GigiLily
Reviewed 4 weeks ago

I'd probably give this place a 3.5 if I could. It's a typical Westin but feels a bit tired. I used be a Starwood person and loved the Westin brand, but it's been about 12 years since I switched affinities. I think I remember that...More

1  Thank Dharmabum87
Response from Jon R, Front Office Manager at The Westin San JoseResponded 4 weeks ago

Hi Dharmabum87, Thank you for taking the time to let us know how your recent stay with us was. I'm glad that you liked the lobby and the location of the hotel. I agree with you that the Westin Heavenly beds are comfortable and I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$177 - US$607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$177 - US$607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
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Traveller (75)
Room & Suite (19)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
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alshamma1
3 February 2017|
Answer
Response from M_and_C_Power | Reviewed this property |
They have the $5 New Balance sneaker loan program there and did have the suggested 3-mile run route. So I would expect that you can get the stretch/exercise mat in the room too. I am pretty sure they don't have rooms with... More
0
Votes
Lynn A
23 December 2016|
AnswerShow all 3 answers
Response from Jon R | Property representative |
Hello! The trip from San Jose Airport (SJC) is a total of 4.1 miles and takes approximately 15 minutes depending on traffic. The estimated cost for a taxi would be around $20.00. If there are any questions you have, please... More
0
Votes
Lingyun P
24 September 2016|
Answer
Response from SoloTravelRunner | Reviewed this property |
I only have stayed here, so can't comment on other places. It is large, 2 buildings. I think anyone would be very comfortable here. There are concierge services, so if there was something you needed, they could find it. The... More
0
Votes
Room Tips
"Away from the street"
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"The street-view rooms are still quiet and offer a good view of downtown."
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"5th or 6th floor"
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"Ask for a street view or you'll get a view of an ugly roof"
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