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DoubleTree by Hilton San Jose

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Traveller (292)
Room & Suite (141)
Dining (10)

About

Location
Cleanliness
Service
Value
GreenLeaders Gold level
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. DoubleTree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. Please note: a valid credit card is required for nightly $75 deposit fee.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
22Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
2,338Reviews
304Photos
17Q+A
100Room tips
Traveller rating
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  • 515
  • 283
  • 170
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Popular mentions
I am never disappointed with a stay at the DoubleTree. The rooms are always clean, and the staff is always kind. But this hotel is just a bit dated - I've been coming here for a convention for 15 years, and there hasn't been an update. It doesn't hurt my comfort, it just looks a
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Review collected in partnership with DoubleTree by Hilton
Response from CookieonArrival, Manager at DoubleTree by Hilton San Jose
Responded yesterday
Dear Pioneer26924977019, We appreciate you taking the time to post a review. We are delighted to have been hosting you over the last 15 years. We are glad the hotel has always had clean rooms and our staff has been kind and great. We will forward your comments to management team to improve on our look. We hope to see you again soon and we thank you for your comments. Warmest welcome, Alejandro Chernacov Marketing eCommerce Manager
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Hotel's Favourite
Great stuff, cheering you with a smile at check-in and helpful throughout your stay. The steakhouse inside is a bit overpriced (although there are plenty of restaurants in a somewhat walking distance or a short Uber away). The breakfast is plentiful and very good, plus they have
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Response from CookieonArrival, Manager at DoubleTree by Hilton San Jose
Responded 5 Dec 2018
Dear Aleksandr K, We appreciate you taking the time to post a review. We are delighted to hear that you were greeted with a smile and our staff was helpful throughout your visit. We are also happy you enjoyed your breakfast. We do cater mostly to business travelers coming to San Jose. We appreciate your kind words and hope to see you again soon! Warmest welcome, Alejandro Chernacov Marketing eCommerce Manager
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The hotel is beautiful and the staff were excellent. I made a presentation at the hotel and the conference room was great. There were no issues with the internet connection and teh AV staff was very helpful. The coffee service was great!
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Review collected in partnership with DoubleTree by Hilton
Response from CookieonArrival, Manager at DoubleTree by Hilton San Jose
Responded 4 days ago
Dear Pathfinder393609, We appreciate you taking the time to post a review. We are delighted to hear you enjoyed our beautiful property and the conference room. We are elated to read that our staff was excellent and helpful! We also are happy you had no WiFi issues and and the coffee service was great! We hope to see you presenting here soon again! Warmest welcome, Alejandro Chernacov Marketing eCommerce Manager
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While the beds are comfortable, the albeit clean rooms in this hotel have a “last decorated in the 1980s” vibe. Bathtub “shower” with the typical anemic water pressure of a Bay Area hotel. HVAC system for each room is super loud, 24 hours a day. Breakfast buffet is incredibly
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Response from CookieonArrival, Manager at DoubleTree by Hilton San Jose
Responded 1 week ago
Dear jefanell, We thank you for taking the time to leave a review. We are sorry for the 1980's vibe, the anemic water pressure and loud hvac system in the room. We are happy you found the beds comfortable and you enjoyed the breakfast. Our parking is run and managed by a separate company. We are a convention and airport hotel, we apologize for any inconvenience of paying for parking. We appreciate your comments and will forward them to our management team so we can continuously grow. Sincerely, Alejandro Chernacov Marketing eCommerce Manager
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The hotel is nice and their staff is extremely professional. Everyone I came in contact with Was extremely courteous. The only problem I had was that I was checking out at 2 AM and had used valet service and had to wait over 20 minutes for them to bring my car. Just for
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Review collected in partnership with DoubleTree by Hilton
Response from CookieonArrival, Manager at DoubleTree by Hilton San Jose
Responded 2 weeks ago
Dear Janice P, We thank you for taking the time to post a review. We are pleased you enjoyed your stay and found our staff to be extremely professional and courteous. We apologize for the wait time to get the valet to bring your car around. We thank you for your review and hope to see you again soon. Warmest welcome, Alejandro Chernacov Marketing eCommerce Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
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12345629
As the others have said, there are some restaurants within walking distance, and downtown is a short drive. Parking is difficult in many places, so Uber and Lyft are probably the way to go.
2 votes
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no shopping nearby. its across the airport and in a business area. however i considet it safe to walk. if you want to be near shops you w may waant to choose the hilton santa clara or the fairmont in San Jose
1 vote
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There is a cluster of restaurants: Chipotle Mexican Grill, Subway, Starbucks, Vietnamese restaurant, etc., a 9-minute walk away from Doubletree Hilton San Jose Airport Hotel. I walked with someone In the evening to get to this cluster of restaurants from the Doubletree and felt safe. A casino: Casino M8trix is a 5-minute walk away. There is another hotel right by these restaurants, the Fairfield Inn by Marriott San Jose Airport which you might prefer if you want to be right by them. You could Google Map between these two hotels and see what's around.
2 votes
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Yes, since we did not park a vehcile I can say I believe it is $20 per day
0 votes
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Thanks for answering, misavo. Our hotel shuttle is complimentary!
0 votes
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1234
"Avoid Hwy 101 side!"
"Choose another hotel"
"Anything above the first floor would be good"
"Chose a room away from the pool area as noise could be an issue."
"Pick a different hotel"
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12345620
PRICE RANGE
US$156 - US$757 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton san jose hotel san josedoubletree san josesan jose doubletree
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
505
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