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Fairmont San Jose

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Traveller (633)
Room & Suite (251)
Video (1)

About

Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Located in the heart of Silicon Valley, Fairmont San Jose offers refined elegance and sophistication set amid the magnificent backdrop of Northern California. An iconic landmark in Downtown San Jose, the Fairmont sets the standard for extraordinary service, deluxe accommodations and luxurious amenities. The hotel offers 805 well-appointed guest rooms, including 77 lavish suites and 65,000 square feet of state-of-the-art meeting and event space. Exceptional dining can be found at each of the hotel’s restaurants and lounges, from craft cocktails in the legendary Lobby Lounge to inventive Californian fare at the Fountain Restaurant. Amenities such as a sparkling rooftop pool, fully-equipped fitness center and the Tova Day Spa allow guests to relax and recharge after experiencing the fast-paced excitement of Silicon Valley, and there is plenty to explore just outside of the hotel, including local theaters, museums, shops, restaurants and bars in Downtown San Jose.
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Property amenities
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Pool
Free Internet
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Silicon Valley Staycation
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
2,652Reviews
710Photos
22Q+A
100Room tips
Traveller rating
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  • 191
  • 132
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Popular mentions
This is my second stay at Fairmont. From SFO airport, take a Uber ride est 40min. I paid US52 one way. Hotel is really conveniently located in downtown San Jose. Nearby are some very good restaurants. I booked the deluxe so room a are large with a very big toilet. Highly
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+2
Hotel's Favourite
This was my 2nd visit to San Jose. It's an excellent hotel with amazing views. Honestly, I can't find a flaw in this hotel and staff is super awesome. Hotel lobby is like a palace. Perfect hotel to stay if you are in San Jose.
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Response from FairmontSanJose, Public Relations Manager at Fairmont San Jose
Responded 6 Feb 2019
Dear Rashish, Thank you for taking the time to share your positive feedback. We are so glad to read that you find our hotel to be the best in San Jose and that you have enjoyed multiple stays with us. We look forward to welcoming you back the next time you are in town! All the best, Sara D. Public Relations and Marketing Manager
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The initial person taking my reservation over the phone misquoted me the rate, the second person I was transferred to was of no help, however once they contacted the hotel directly upon my request the hotel not only honored the original rate quoted, they extended an additional
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Review collected in partnership with fairmont.com
Response from fairmontsanjosehotel, Public Relations Manager at Fairmont San Jose
Responded today
Dear Valued Guest, Thank you for your post. While we are sorry to read of the initial misstep you experienced when making your reservation, we are delighted that our team was able to correct the issue to your satisfaction. Furthermore, we are so glad to know that your experience once you arrived at the hotel exceeded your expectations, as this is the experience we always strive to provide for our guests. We look forward to welcoming you back in the future for another excellent stay. All the best, Sara D. Public Relations and Marketing Manager
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After a minor problem with my room, guest services not only moved my belongings to another room, but provided a room upgrade that was spectacular. There was a beautiful fruit, cheese & macaroon tray waiting for me, and the follow up to ensure everything was well impressed me
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Response from fairmontsanjosehotel, Public Relations Manager at Fairmont San Jose
Responded today
Dear Valued Guest, Thank you for your positive feedback and for your acknowledgement of our staff. While we are sorry to read that you encountered an issue at the start of your stay, we are delighted to know that our team corrected this issue promptly and ensured that the rest of your stay was exceptional. We always strive to provide the exemplary service you have described in your review, so thank you again for taking the time to share this feedback with us. We look forward to welcoming you back! All the best, Sara D. Public Relations and Marketing Manager
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Excellent experience and would highly recommend. The lobby/bar and restaurant features were AWESOME ! The location was very close to our Corporate offices and also the outside options for dinner were great. The room was very large and the rest room facility was perfect.
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Review collected in partnership with fairmont.com
Response from fairmontsanjosehotel, Public Relations Manager at Fairmont San Jose
Responded today
Dear Charles, Thank you for your review and recommendation of our hotel. We are delighted to read that you enjoyed every aspect of your stay, from the hotel's convenient location to the quality of your guest room. We hope to have the opportunity to welcome you back in the future, whether for business or leisure! All the best, Sara D. Public Relations and Marketing Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
2 double beds room
$20 charge if use minibar for personal items, or can rent a fridge
Holes on the wall where the insects were crawling out of
Queen size bed
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I believe it was standard check in time 3pm and checkout was 11. You would have to confirm with the hotel and I’m sure they can accommodate you for an early check in and late check out but possibly for a fee.
0 votes
18 years and have a major credit card.
1 vote
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Why was my review edited?
I'm not sure why that happens
0 votes
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Is the pool open in late September/early October? What is the temperature that time of year? Thankyou
Best time of the year to be at the Fairmont! Weather perfect....and no kids! Ask conceige at hotel about pool temp. Have fun...and spend the extra $ for a Cabana Room!
1 vote
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How far are you from the SAP CENTER?
It's really close. 5 minute drive or walking is 15 minutes or less.
0 votes
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12345
"The tower is better"
"Avoid room #439 - poor plumbing."
"Stay somewhere else if you visit San Jose"
"11th floor was quiet and the room was in the new building."
"no real issues"
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PRICE RANGE
US$236 - US$745 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont san jose hotel san josefairmont san josesan jose fairmont
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
805
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