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Hilton San Jose

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Hilton San Jose
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1,068 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
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Cameron Park, California
Reviewed 3 days ago NEW

Hotel room was very nice. Beds very comfortable. Great place to stay if you have an event at the convention center. Plenty of great restaurants within walking distance. Plenty of food choices at the buffet breakfast.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ali R
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It was a pleasure to be one of the host hotels for the Volleyball Tournament. I am so pleased to hear that you enjoyed your stay and including your comfortable accommodations and our proximity to the convention center and nearby restaurants. Thank you for your business and we look forward to...

HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016 via mobile

We visited this hotel as a part of a large group. The hotel and convention center are well appointed. Everything you need is either on the property or within walking distance. We had the opportunity to eat breakfast, grab a few drinks at the bar, and experience room service. All three of the above had excellent service and staff. The...

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Helpful?
Thank Stephanie S
About Hotel's Favourite Review
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Your detailed account of your stay is very much appreciated and helpful to others who might be interested in staying with us. I was so pleased that you enjoyed our convenient downtown location, our comfortable accommodations and Affinity Restaurant. Thank you as well for recognizing our service team. I was glad...

Sacramento, California
Reviewed 4 days ago NEW

The front desk staff was so attentive and courteous in the midst of a hectic volleyball tournament. They accommodated two requests and never acted like it was a huge problem or inconvenient (the requests were easy but sometimes people act like that anyway.) They appreciated the business and were just super friendly, pleasant people to interact with....all four of the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Megan M
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Your feedback is very important to us and we appreciate your kind words about your experience and interaction with our team. This was a very challenging weekend and it is so nice to hear that we were still able to deliver an exceptional experience for you. Friendly and attentive staff members...

Yuba City
Reviewed 4 days ago NEW

Make sure it isn't a busy weekend the parking is the worst! Regardless of how much is paid. They don't work with you they just say that's too bad. Not acceptable! There should be a limit on how many cars per room would be a better solution.

Review collected in partnership with Hilton Hotels & Resorts
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Thank D6666KGstephanieh
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always appreciate hearing back from our customers about their stay with us. I sincerely apologize for the parking problem. We lease our parking from the City of San Jose and have 200 spots. This particular weekend we a full house and in many cases multiple cars for one room. The...

Sydney, Australia
Reviewed 1 week ago

Well located hotel for business in downtown San Jose. Many varied food options within easy walking distance. Located close to VTA transport options. Rooms were quiet despite being close to San Jose airport

Review collected in partnership with Hilton Hotels & Resorts
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Thank Footpeg
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I am so pleased that you enjoyed your stay and found our location to be very convenient to public transportation and dining options. Thank you for your business and we look forward to welcoming you back...

Atlanta, GA
Reviewed 1 week ago

Given the location, brand and price ($300+ per night) of this hotel it is nothing special. The rooms are old and in need of a remodel. The parking is a pain. To get in and out of parking you use a separate key card (not your room key). My parking key card stopped working repeatedly. On our last evening in...

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Helpful?
1Thank FAMURattler
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. Please accept my apologies for the parking key problems you encountered, as well as, the false alarm that occurred. Please be assured that these situations happen infrequently. I am pleased to report that we are...

Glendale, United States
Reviewed 1 week ago

I stayed for 4 days due to a business meeting in the hotel. The lobby is very nice as well as the bar area. The staff was very helpful and nice. The issue i had with this trip was the room. The room was very outdated.The room had such a horrible smell I needed to send my shirts out to...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank thomasfK6300IE
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate hearing back from our valued customers about their stay with us. Please accept my sincere apologies for the guestroom issues you experienced. The smell that you mentioned is quite odd and we will definitely investigate this. Likewise we will check the mattresses and TV in this room. I...

San Jose, California
Reviewed 1 week ago

Whether attending a convention or just savoring the downtown delights of a metro larger than San Francisco -- gateway to Silicon Valley and so much more -- the Hilton is the ideal location with the comfortable accomodations at the right price. I've been coming here for over a decade, and every attempt to stay elsewhere has only reinforced how good...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank marknZ5971RW
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We greatly appreciate hearing back from our valued guests about their stay with us. I was so pleased to hear that you had an enjoyable stay and that the Hilton remains your favorite choice while in San Jose. Our convenient downtown location adjacent to the convention center is a true plus....

Seaside, United States
Reviewed 1 week ago

Nothing to complain about, added bonus was that the concert my wife and I want to was across the street. Location of this hotel was close to many attractions as well as other restaurants. The staff was beyond courteous.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 315bernardm
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you letting us know about your stay with us. I am so pleased that you had an enjoyable stay and found our location adjacent to the National Civic Theater to be very convenient. Thank you for your business and we look...

Massapequa, United States
Reviewed 3 weeks ago

The best thing about this hotel is it's location. My room was over $500 for one night. At this price point I really want a superior room and amenities. There was nothing special about the room or my overall experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lucy P
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to our continuous improvement process. While I totally understand and appreciate the very high hotel rates in the San Jose market, I assure you that our hotel remains competitive with the other downtown properties. I am pleased to announce that we are planning a guestroom renovation...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 

Additional Information about Hilton San Jose

Address: 300 Almaden Boulevard, San Jose, CA 95110
Region: United States > California > San Jose
Price Range: £128 - £415 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Jose staff and other travellers.
6 questions
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Newark, New Jersey
6 months ago
over a year ago

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Questions? Get answers from Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at The Westin instead”
 of 5 bubbles 472willf, 16 Jan 2017 | Read review
“If HHonors, ask for Exec Floor on the 18th. Views are good out either side of hotel.”
 of 5 bubbles lostdownsouth, 23 Dec 2016 | Read review
“The higher floors had great view and seems to be more quiet”
 of 5 bubbles stevew012016, 18 Dec 2016 | Read review
“We stayed on the 12th floor, you could go higher”
 of 5 bubbles dawncO3406BS, 1 Dec 2016 | Read review
“Upper floors have a great view of downtown San Jose”
 of 5 bubbles Springfield03, 23 Oct 2016 | Read review
5 of 5