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BESTWESTERN Capistrano Inn

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301 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Big River, California
Reviewed 1 week ago

This was a nice and inexpensive place to stay. We stayed one night. Close destance to the beaches. Breakfast was good. Nice area to eat in. We sat pool side, nice warm morning. Nice variety of food choice.

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Helpful?
Thank kda117
Lake Elsinore
Reviewed 2 weeks ago via mobile

Booked a Friday night stay due to attending a concert at the Coach House. Capistrano Inn is a partner hotel offering a discount to concert goers. We stayed here years ago and liked the location. Booking the room was easy and quick. Requested a ground floor room and when we arrived our room was ready and as requested. Checkin was...

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Helpful?
Thank mwandot
Oregon
Reviewed 3 weeks ago

I don't often get the opportunity to travel, but being that my daughter and her family relocated from Chicago to southern California, I was finally able to visit them. I rode the Amtrak from Albany, Or and this location worked out quite well. Walking distance from the station took me around fifteen minutes or less. Room 405 was in a...

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Helpful?
Thank Roberta G
Reviewed 4 weeks ago via mobile

This place is in need of improvement and renovation. Carpet in room was frayed, signage to hotel bad. Room was very dark and shabby. Won't stay here again. Needs to be upgraded. Not up to Best Western standards.

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Helpful?
1Thank Carol O
Robert G, General Manager at BESTWESTERN Capistrano Inn, responded to this review

Thank you very much for sharing your experience with us. We encourage and appreciate all feedback and we especially love when we can address and rectify a potential issue during a guests stay. We apologize for the challenge you experienced with locating the property. We are excited to say the 3 year Ortega highway project has been completed and the...

Reviewed 5 weeks ago

This was an excellent choice and I would stay again. I wish the room was a little less expensive. It was a convenient distance to the horse show my granddaughter was competing at. The staff was friendly and very helpful. The room was very clean and the bed comfortable.

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Helpful?
Thank moreenp2016
Bellingham, Washington
Reviewed 1 November 2016 via mobile

We really enjoyed the town of San Juan Capistrano. So many interesting sites to visit. We had good service and the service counter guy was helpful to me on a couple of decisions. First he helped make a good choice for our room site. Then explained how to get to another shopping area I was interested in visiting. But my...

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Helpful?
1Thank Carol V
Reviewed 7 October 2016 via mobile

I had the pleasure of spending two nights here while visiting San Juan Capistrano Mission and the surrounding area. The one thing that stood out most was the amazing customer service. From Steven at the front desk who patiently checked us in to Lori at breakfast who went above and beyond and Arnulfo who safely drove us around the city,...

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1Thank Hilliri
Los Angeles, California
Reviewed 7 October 2016

Clean, comfortable hotel well worth the price. The staff was very nice. A Big thanks goes to Lori who had our breakfast ready and to Arnulfo who kept the grounds and pool area looking fantastic. Also, he was kind enough to provide a short shuttle ride to our hiking area. The weather was perfect and we enjoyed most of the...

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1Thank NowBeets2016
Chula Vista, California, United States
Reviewed 1 October 2016

Wonderful staff. Good selection of breakfast items. Clean rooms with balcony view. The staff was very professional. We were allowed to check in early in order to visit the Mission and the basilica of San Juan Capistrano which is less than 5 minutes from the hotel. Thank you for a great experience.

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1Thank Filemón M
Harrison, Ohio
Reviewed 29 September 2016

Very pleasant staff, nice facility and enjoyable breakfast with make your own waffles, eggs, sausage etc. Close to the San Juan Capistrano Mission. Easy access from expressway. Restaurants nearby. We would recommend this Inn.

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1Thank Maryjane10893

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Capistrano Inn- The Swallows Resting Place. Discover why the city of San Juan Capistrano is a must see travel destination when you stay at this property located just two blocks from historical Mission San Juan Capistrano®. With easy access to the 5 freeway and our Central location between Los Angeles and San Diego the BEST WESTERN Capistrano Inn makes it easy to enjoy the area's many attractions. We believe location matters a lot. Located just Four miles from beautiful Orange County beaches and near Top attractions such as Knott's Berry Farm®, Soak City® Water Park, Disneyland®, California Adventure® and SeaWorld® this property offers the location at an affordable rate. Mission San Juan Capistrano® various events bring guests to our hotel year-round. However, our hospitality, spacious cool rooms and Best Western amenities are what make guests feel at home. This hotel boasts the friendliest service in town, and we're committed to making you feel welcomed and comfortable. Business guests of the BEST WESTERN Capistrano Inn will also appreciate this hotel's close proximity to area businesses including Costco® Wholesale, Wal-Mart®, Quest Diagnostics®, Mission Viejo Hospital, The Shops at Mission Viejo® and many more. Book your BEST WESTERN Capistrano Inn room today! Enjoy your stay with us. ... more   less 

Additional Information about BESTWESTERN Capistrano Inn

Address: 27174 Ortega Hwy, San Juan Capistrano, CA 92675
Region: United States > California > Orange County > San Juan Capistrano
Price Range: £82 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BESTWESTERN Capistrano Inn 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BESTWESTERN Capistrano Inn staff and other travellers.
4 questions
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Santa Clarita, CA
over a year ago
Lebanon, Maine

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Questions? Get answers from BESTWESTERN Capistrano Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms upstairs are quieter and offer a view of the mountainside.”
 of 5 bubbles NowBeets2016, 6 Oct 2016 | Read review
“get a room with the patio. It is a nice place to have coffee in the morning.”
 of 5 bubbles frankrP6334BX, 22 Sep 2016 | Read review
“Ask for room on opposite side from Freeway.”
 of 5 bubbles LVFire, 28 Aug 2016 | Read review
“The east side rooms might be a bit noisy in the morning”
 of 5 bubbles cowboysteve, 19 Mar 2016 | Read review
“We stayed in 406 and 407 and very satisfied with the location”
 of 5 bubbles wbshoo, 3 Mar 2016 | Read review
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