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All reviewstypical courtyardcourtyard by marriottfront desklos ososvery nice hotelbusiness traveleroff the highwayfitness centercal polycoffee makershort drivedowntown slocentral coastnice poolconvenient locationpool and hot tubmorro bay
We recently stayed at this hotel for a night while my grandson competed in a gym meet. At check in we were hungry, tired of sitting, and of course it was raining. The lady at the front desk was very welcoming, and fast. We had...More
Response from Susan G, Front Office Manager at Courtyard San Luis ObispoResponded 1 week ago
Thank you so much for this review! We're delighted to hear you enjoyed your time with us and were able to take advantage of the many amenities our hotel offers. We hope to see you again the next time your travels bring you to...More
Unfortunately, San Luis Obispo does not have great hotel options. We travel there frequently and often stay at the Courtyard by Marriott as I am an Elite member. My wife and I have always had a cold sense about this place and bad feng shui....More
1 Thank luxuryhotelcritic
Response from Susan G, Front Office Manager at Courtyard San Luis ObispoResponded 2 weeks ago
This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of pests, we also follow up immediately on any guest concern.
We appreciate and are thankful for the...More
I have stayed here mulitple times on business and it's an average Courtyard. Nothing fancy....it just does the job. I find that the prices here can be pretty expensive and the only reason why I would book at over $250 is because my company is...More
Thank Vanesa L
Response from Susan G, Front Office Manager at Courtyard San Luis ObispoResponded 3 weeks ago
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire...More
I had booked a 1 bedroom 2 room suite and checked in at 2pm. We were told our room was not ready yet so we left and when we returned we went to our room that turned out to be a tiny room. When I...More
Thank Melanie G
Response from Susan G, Front Office Manager at Courtyard San Luis ObispoResponded 4 weeks ago
Thank you for taking the time to share your experience.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology.
We have shared...More
Typical Courtyard, newly renovated. I good place to stay in need a Marriott property and visiting Cal Poly. Courtyard has been renovated, newest beds, decor and bistro. However why do most properties spend the time and money to renovate a property and now replace window...More
Response from Susan G, Front Office Manager at Courtyard San Luis ObispoResponded 16 February 2018
Thank you for taking the time to share your recent experience. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations.I would like...More