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San Mateo SFO Airport Hotel

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San Mateo SFO Airport Hotel
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112 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Tokyo, Japan
Reviewed 22 April 2014

I couldn't sleep well because the room was not cleaned well, especially well for bed making. They didn't change their bed linens...

Thank sconejpn
Honolulu, Hawaii
Reviewed 2 April 2014

- Shuttle does not operate from midnight to 4 am. - I very much appreciate the front desk (Juliet) helping me get to hotel without having to take taxi (because of mistaken inference by other employee about shuttle operation early in the morning.) - Older facility but it has all the necessities i.e. coffee maker, refrig, flat screen, etc. and...

1Thank ontheroadagain96815
London, United Kingdom
Reviewed 27 February 2014

Clean but very run down place. No Internet connection during the day or night. (I had to go to an other hotel lobby to get online) Very disappointing the internet connection! TV is cutting out when watching. Water in the shower is running very slow, takes forever to have a shower. Front desk staff are very cold and not really...

2Thank Billy N
FOM_HISanMateo, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear BillyN, Thank you for taking the time to review your stay at the San Mateo SFO Airport Hotel. We would like to thank you for your feedback on the service you received, as it does help us to retrain our staff when they are not providing the level of service that is expected. We have just upgraded our wireless...

San Jose, California
Reviewed 26 February 2014

It really hurts me when i write this revew..i booked this place for Feb 25th till Feb 27th for work and i did not even have a Wifi connection that was working. I called the front desk and they gave me a reason that many people are using wifi and thats why i am not getting the connection...i was like...

2Thank Nisha T
FOM_HISanMateo, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear NishaT, Thank your for your review of your stay with us. We would like you to know that he have just upgraded our entire wireless internet system in the hotel, which is providing higher speeds and better connectivity in our guest rooms and public areas. While we did offer you a discount, we also did not charge you for...

Singapore, Singapore
Reviewed 21 February 2014

My title sums it all up. This is pretty much a no frills airport hotel but they have a very decent sized room with a very comfortable bed, recently renovated bathrooms, bath and body works toiletries, complimentary tea, coffee, a fridge, coffee machine and a microwave. Am very satisfied with this hotel overall and would recommend it to anyone who...

3Thank bittenbytheTbugz
northern Virginia
Reviewed 15 February 2014

Yes, this is an old Comfort Inn, and a little shabby around the edges. But it doesn't deserve the bad reviews it has received, IMHO. While I'd agree that it isn't worth $200 a night, I paid well south of $100, and for what I paid, it was well worth it. The front desk staff were polite and friendly, there...

3Thank halls120
FOM_HISanMateo, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear Halls120, Thank you for taking the time to review your stay at the San Mateo SFO Airport Hotel. We have been working to upgrade furniture and the linens in the guest rooms. We are looking forward to our renovations later this year which will provide an entirely different experience for our guests. We hope to see you again in...

Bandon, Oregon
Reviewed 6 February 2014

I found this Hotel (really a poorly repainted Motel 6 wannabe). Through Hotel Tonight. Paid over $200 including tax. Other customers reported rates much lower. There is no onsite cafe. The cafe in the adjoining hotel serves this property. Three of us at the bar ordered dinner. Two meals were not edible. Cafe did not charge for mistakes. They offered...

2Thank FredGernandt
Singapore, Singapore
Reviewed 18 January 2014 via mobile

My tour group brought us to the hotel. The lobby was separated from the hotel wing and we had to lug our luggages into the cramped and small hallway. Stayed at the west wing. The room was nice and clean. It has a microwave much to our relief. The place is closed to hotel and maybe silicon valley but from...

1Thank durrah
Fresno, CA
Reviewed 13 January 2014

We weren't exactly thrilled to end our Priceline search with this property, but we were pleasantly surprised to find it was actually a decent value. This is one of those hotels that seems like it's been rebranded about five times over the last decade, but the staff was great to us and it's in a perfect location near the freeway....

3Thank 56waldorf
FOM_HISanMateo, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear 56waldorf, Thank you for reviewing your stay at the San Mateo SFO Airport Hotel. We are excited as we have just upgraded our entire wireless internet system which will increase the speeds and usefulness of our system. We hope to see you again on your next visit to the area. Travis N. Rooms Division Manager

Boston, Massachusetts
Reviewed 4 January 2014

Horrible, horrible service. The front desk people don't know what they're doing. Bad attitude and talk with accusatory tone. Virtually no management. The room itself is pretty basic. Only stay if there are no other choice. Would not pay more than $60 for a room in this hotel.

1Thank E H
FOM_HISM, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear E H, I would like to apologize for our failure in service during your stay. I have sent you a private message, as I would like to speak directly with you regarding your stay. Thank you for taking the time to review our hotel, as it helps us to see where we still need some work. I look forward...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centraly located San Mateo SFO Airport Hotel provides excellent value added amenities to all travellers. We provide courtesy airport shuttle to all our guests from SFO Airport (On Call, please contact us once you collect your luggage)as well as complimentary parking, wifi and hot breakfast. ... more   less 

Additional Information about San Mateo SFO Airport Hotel

Address: 350 N Bayshore Blvd, San Mateo, CA 94401-1235 (Formerly Comfort Inn Airport South)
Region: United States > California > San Mateo
Price Range: £77 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — San Mateo SFO Airport Hotel 2.5*
Number of rooms: 110
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Also Known As:
Comfort Inn Airport South Hotel San Mateo
Comfort Inn San Mateo
San Mateo Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from San Mateo SFO Airport Hotel staff and other travellers.
3 questions
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Burlington, Vermont
over a year ago
Santa Cruz, CA
over a year ago

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Questions? Get answers from San Mateo SFO Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is very close to the freeway but have double windows so i didn't detect any traffic noise.”
 of 5 bubbles Oldzion, 5 Jun 2016 | Read review
“Make the facility is ready to use since they are under renovation.”
 of 5 bubbles ming962206, 3 Jun 2016 | Read review
“Try to get room on top floor if possible.”
 of 5 bubbles Midnight_ECL, 30 May 2016 | Read review
“Call/reserve airport transfer, they have alot of peolpe going and coming from the airport”
  • suite room
 of 5 bubbles Blu_Haliday, 23 Dec 2015 | Read review
“It is a secured building at night so I think any room would be fine!”
 of 5 bubbles D7368NImarym, 11 May 2015 | Read review
5 of 5