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Four Points by Sheraton San Rafael

Traveller (116)
Room & Suite (52)
Pool & Beach (11)
Hotel website
1010 Northgate Dr, San Rafael, CA 94903-2502 See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
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Hotel website
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (648)
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All reviews breakfast buffet northgate mall free bottled water wine country marin county flat screen tv north of san francisco nice pool convenient location business center air conditioner fitness center water pressure the staff was friendly and helpful the golden gate bridge off the highway pool and hot tub
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1 - 5 of 613 reviews
Reviewed 2 days ago via mobile

We arrived and saw that the doors near the entry were totally rotted. When we got to the room we checked the sheets and the sheets had a large stain the size of a dollar bill. We called to have the sheets changed. Microwaved a...More

Thank kathysmail510
Response from Nomad816763, General Manager at Four Points by Sheraton San RafaelResponded yesterday

Thank you for taking the time to share your feedback, Kathy. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your...More

Hotel's Favourite
Reviewed 16 September 2018

I picked this hotel because my husband had points to stay there. But also because when I looked on the map, it is a little town that is quite easy to get to from San Francisco airport. You simply head straight across the Golden Gate...More

2  Thank Floridabeacbum
Response from Anthony C, General Manager at Four Points by Sheraton San RafaelResponded 5 weeks ago

Thanks for the excellent review! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our convenient location and welcoming service as well as our pool area. That's what...More

Reviewed 4 days ago

Friendly staff, clean rooms and great view of pool with a patio. I had a chance to goto their bar which had great selection. Reggie at the front desk welcomed me, everyone was very helpful. My stay couldn't be better and was thrilled with their...More

Thank 100aloha
Response from Nomad816763, General Manager at Four Points by Sheraton San RafaelResponded 3 days ago

Thanks for sharing the excellent review with us, 100aloha! We're so glad that you had an exceptional experience with us from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your...More

Reviewed 1 week ago

Stayed here for a conference. Pleasantly surprised with the facility. Modern appointments from front desk to lobby to the rooms. The conference room was perfect for our group with good sight lines from anywhere in the room. PA system worked well. The individual rooms are...More

Thank Skip M
Response from Nomad816763, General Manager at Four Points by Sheraton San RafaelResponded 6 days ago

Thanks for the 4-star rating and review, Skip! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our modern facilities and comfortable rooms so much. That's what we like...More

Reviewed 1 week ago

I recently had a convention type event, for 300 people, in their biggest room. The entire event was coordinated by the Event and Catering Manager (not sure of her exact title), who is Ms. Maria Schmidt, and also by the Food and Catering Manager (not...More

Thank Richard T
Response from Nomad816763, General Manager at Four Points by Sheraton San RafaelResponded 1 week ago

Thank you for the wonderful review, Richard! It's very pleasing to hear our staff took great care of you during your event. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go...More

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Four Points by Sheraton San Rafael is just north of the Golden Gate Bridge and centrally located in the scenic north coast and renowned hills of Marin County. Close to Sonoma, and Napa wine country.

Hotel Amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
Breakfast included
Hotel class
Contact Information
Hotel website
Safe, Business, Quiet
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
US$136 - US$353 (Based on Average Rates for a Standard Room)
Also Known As
four points by sheraton san rafael hotel san rafael4 points by sheraton san rafaelsheraton san rafaelfour points san rafaelsan rafael sheratonsan rafael four points
United StatesCaliforniaSan Rafael
Traveller (116)
Room & Suite (52)
Pool & Beach (11)
Dining (10)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
6 August 2018|
AnswerShow all 2 answers
Response from Brian H | Reviewed this property |
I’m there several times a month and WiFi always has worked for me.
21 March 2017|
AnswerShow all 2 answers
Response from Pisces2 |
Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions... More
Carol B
23 January 2015|
AnswerShow all 5 answers
Response from Ed Y | Reviewed this property |
Unfortunately no, I travel with pets so I feel your pain. Someday the hotel industry will get it.
Room Tips
"Either side of the hotel is best - the back is near the freeway."
1 week ago
Read review
"Request away from freeway & higher level (There is a SPG level - but no club room)"
1 week ago
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"Go someplace else. I doubt there's a "good room" here, and there's certainly no good..."
2 weeks ago
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"Ask for the courtyard view."
3 weeks ago
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