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Four Points by Sheraton San Rafael

Traveller (119)
Room & Suite (53)
Dining (13)
About
Location
Cleanliness
Service
Value
Four Points by Sheraton San Rafael is just north of the Golden Gate Bridge and centrally located in the scenic north coast and renowned hills of Marin County. Close to Sonoma, and Napa wine country.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
38Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
661Reviews
157Photos
4Q+A
100Room tips
Traveller rating
  • 152
  • 247
  • 139
  • 77
  • 46
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Popular mentions
99% of the employees are very helpful & kind. I like the manager. Deb in reception and one other man should not be in customer service positions nor answering the phones. They are not helpful & Deb is cranky & unpleasant. The included breakfasts are super and they offer a
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I enjoyed my stay at the hotel. The staff were friendly and the room was fine. The exercise room was a bit out of the way, but I did appreciate the breakfast, good beer on tap and nightly Ghirardelli chocolates on my pillow.
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Nasty, disgusting place. Cheap cologne wafted from the unwashed pillowcases. Sweat permeated the room. Gashes in the wallpaper suggested that something horrific had happened in my room. Furniture was scratched and in general disrepair. Furthermore, after being promised a quiet
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Great service by friendly staff - firstly they added in complimentary breakfast without us really asking. We did have a hiccip with the room but the staff addressed our issue willingly and even provided us some compensation - we didn't request this but it was gratefully
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All of the staff shines. . .when we checked in Carl and Ken were super friendly and gave me a comp upgrade and recognized my Platinum status! Very friendly! We come to this area a great deal as family lives in town and have stayed here numerous times. Pros: Service was great!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementFour Points by Sheraton San Rafael
Outdoor Heated pool and Patio
roomview
Room
Golden Gate Bridge
Photo provided by managementFour Points by Sheraton San Rafael
Outdoor Fireplace and Patio
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12345611
How much is breakfast buffet?
$14.00 per person plus we left a tip. It's a lovely buffet and the service staff is excellent.
1 vote
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Have you solved your wifi problems, or is that still ongoing?
I’m there several times a month and WiFi always has worked for me.
0 votes
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Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions please let us know. We hope to see you soon. Pat
1 vote
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Unfortunately no, I travel with pets so I feel your pain. Someday the hotel industry will get it.
0 votes
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"request an inside room away from the freeway although the outside rooms do have good sound insulation."
"Interior rooms facing away from the freeway are quieter and have great views of the hills"
"Either side of the hotel is best - the back is near the freeway."
"Request away from freeway & higher level (There is a SPG level - but no club room)"
"Go someplace else. I doubt there's a "good room" here, and there's certainly no good treatment here."
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PRICE RANGE
US$119 - US$261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton san rafael hotel san rafael4 points by sheraton san rafaelsheraton san rafaelfour points san rafaelsan rafael sheratonsan rafael four points
LOCATION
United StatesCaliforniaSan Rafael
NUMBER OF ROOMS
234
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