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San Ramon Marriott

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335 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Reviewed 3 days ago NEWvia mobile

I stayed here 25 years ago. Back in the day this hotel was the bomb. Sadly this property seems stuck in time. The location is still great. Actually the location is better now because the surrounding area has some great restaurants. The hotel though is not up to $250+ a night standards. Decor is dated. I have not see carpet...

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Helpful?
Thank AJ B
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Dear AJ B, Thank you for sharing your experience at the San Ramon Marriott through TripAdvisor. We see that you rated your overall satisfaction a "2", which means that there were several missed opportunities and room for improvement. Please accept my apology for any inconvenience experienced during your stay with us. Marriott has many hotel brands that offer many different...

Redondo Beach, California
Reviewed 1 week ago

I have stayed here many times over the last 10 years, but in recent years, stopped coming here after they started charging for parking and the key card system never worked. I decided to give it another try at Christmas time. They have now updated their room keys to the ones that you tap, so that seems to have solved...

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Helpful?
Thank Charlene A
sanramongm, General Manager at San Ramon Marriott, responded to this review

It's always a pleasure to welcome back our guests. Glad you enjoyed your stay but regret the fire alarm incident. Hope to be your home away from home when in San Ramon.

Southern California
Reviewed 4 weeks ago via mobile

This is a large, business friendly Marriott. Unfortunately, my room was at the end of a very long hallway and was exhausting for my sore body at the end of a day of meetings. Check in was not quick even though I had used their app for quick check in. I waited at the desk over a half hour only...

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Helpful?
Thank Karin1234
Reviewed 9 December 2016 via mobile

We just got married that afternoon & our Honeymoon was to be spent 4 1/2hrs away by car. So we opted to stay here for our 1st night. We will always have fond memories staying here. Room was very clean & hotel service was wonderful. They even gave us a complimentary champagne bottle, since we were newlyweds.

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Helpful?
Thank Ray B
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

It was so great to hear that you had an enjoyable stay at the San Ramon Marriott & congratulations on your honeymoon! We hope you choose to stay with us again whenever your travel needs bring you back to San Ramon.

Galway, Ireland
Reviewed 7 December 2016 via mobile

Stayed in November. Good quality business hotel, close to coffee shops/Resturant, just off highway. Very helpful staff at check-in. Regular Marriott breakfast & meal in bar area. Would stay in this hotel again !

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Helpful?
Thank Gordoncrowley
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

It was great to hear that you enjoyed your stay at the San Ramon Marriott and providing such valuable feedback. We hope you choose to stay with us again whenever your travel needs bring you back to San Ramon.

Denver, Colorado
Reviewed 29 November 2016

I stayed at this property a few times for work as it is in close proximity to the corporate headquarters and an adjacent meeting facility. The hotel itself is a very basic Marriott property; yet that is clear on the Marriott website when you investigate further it is a category 5 (but perhaps it should be a 4?). The staff...

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Helpful?
Thank leoclab
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Thank you so much for your very kind comment! I am happy to hear that your stay went well and that you enjoyed your visit. We truly appreciate you choosing to stay with us and greatly value your input. If you should receive a survey from Marriott regarding your stay, we would appreciate you letting our corporate know of your...

Charlottesville, Virginia
Reviewed 19 November 2016

So my second stay here so this is in no way a bad hotel , but it sell itself ( and prices itself) as the Marriott but it is more a Courtyard.Why do i realize this now , well i came directly here after a 4 day stay in the Marriott San Francisco and the differences were very clear ....

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Helpful?
Thank bvlynch
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience with the San Ramon Marriott. I apologize that your recent stay was not fully satisfactory and appreciate your feedback. You’re a valued guest; everything we do is aimed at providing you with an excellent hotel experience. Do to our size of our property we do not have an individual coffee...

Greenville, South Carolina
Reviewed 17 November 2016

Nice location and a great evening staff when we checked in...the morning staff was not as easy to work with and grew a little impatient with my German colleagues. The setting is nice but due to the lack of many hotels they are pricey for the room. The bed was comfortable and the room nice and updated. The breakfast is...

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Helpful?
Thank krandy21784
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for your feed back. We will review with our team for improvement. Marriott prides itself on its spirit to serve. So we look forward to the next time to truly demonstrate our commitment to make your stay brilliant!

Minneapolis, Minnesota
Reviewed 14 November 2016

I attended a large conference and hotel staff took good care of all attendance. The bed was comfortable and the desk area had sufficient space and enough electrical outlets to charge electronic devices. The only goofy thing I found was the $9 charge to have Internet in the room. Free Internet is standard in 21st century hotels, especially, in the...

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Helpful?
1Thank Matt H
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience with me. I am happy to hear that your stay at the San Ramon Marriott went well and that you have enjoyed your visit. However, I can understand your frustration when it comes to paying for internet service. There is a charge to utilize this service in the guest rooms;...

La Mirada, California
Reviewed 14 November 2016

I ended up booking here instead of pleasanton because it was so much cheaper per night. Glad that I did. Staff was on point from the moment I walked in the door. My Key and room were ready for me as I used the Mobile Check-in. Marriott rewards gift was great along with the members lounge. I look forward to...

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Helpful?
Thank Nate O
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. We hope you choose to stay with us again whenever your travel needs bring you back to San Ramon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bishop Grill
Bishop Grill
Cuisines: Bar, Pub, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about San Ramon Marriott

Address: 2600 Bishop Dr, San Ramon, CA 94583-2338
Region: United States > California > San Ramon
Price Range: £102 - £295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Ramon Marriott 3.5*
Number of rooms: 368
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Also Known As:
San Ramon Marriott Hotel San Ramon
Marriott San Ramon
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Questions & Answers

Here's what travellers have asked, with answers from San Ramon Marriott staff and other travellers.
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Questions? Get answers from San Ramon Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing north, south, or east will be quieter. 680 freeway is adjacent and west facing rooms will hear more of it.”
 of 5 bubbles TMC_916, 17 Oct 2016 | Read review
“Upper Floors with a Pool view”
 of 5 bubbles OSUfanHouston, 27 Aug 2016 | Read review
“South facing rooms have balconies and overlook the pool”
 of 5 bubbles alexandraf478, 26 Aug 2016 | Read review
“Odd number rooms face the tree lined parking lot.”
 of 5 bubbles ranipendse, 26 Jul 2016 | Read review
“poolside rooms have a small balcony with chairs and small table to enjoy the outside”
 of 5 bubbles M5571BWkarenb, 21 Jul 2016 | Read review
5 of 5
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