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Holiday Inn Santa Ana-Orange County Airport

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Holiday Inn Santa Ana-Orange County Airport
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410 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Santa Fe, New Mexico
Reviewed 1 week ago

I spent four nights here on a business trip, and the experience was wonderful. Of special note were the team that prepares and serves breakfast: Gabriel, Leticia, Veronica, and Cinthia - they could not have been more friendly and attentive to my needs. Nice large rooms, spot-on housekeeping - this hotel is a winner - stay here if you need...

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Helpful?
Thank JohnJSmallwood
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

Thank you for choosing to stay at the Holiday Inn Orange County Airport during your recent business trip to the Orange County area. We are thrilled to hear you were pleased with our service provided and enjoyed our spacious rooms. Thank you so much for your recommendation of the Holiday Inn Orange County Airport. We truly appreciate it

Reviewed 3 weeks ago

I loved the service and Mayra at the front desk was very helpful in accomidating us with our rooms, the rooms were spectacular and was really close to lots or restaurants, and they got me and my friends in the same floor, very convinient. had a great time, would visit again!

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Helpful?
Thank Angel R
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

We are thrilled to hear you enjoyed your recent stay at the Holiday Inn Orange County Airport and you found our front desk staff to be helpful and accommodating. We are delighted to hear you had a great time and hope to see you again in the future. Thank you for choosing to stay with us.

Phoenix
Reviewed 13 February 2017 via mobile

It's as good a deal as anywhere else in the area. Judy don't ask for quarters to use the laundry facilities. They're a little snarky about saying no. The buffet is pretty good and the restaurant service was always great.

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Helpful?
Thank Chris S
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

Thank you for your honest feedback in regards to your recent stay with us. We appreciate all guest feedback and will share your comments with our staff. Thank you for staying with us.

Reviewed 13 January 2017 via mobile

I was in Santa Ana for 2 weeks on a business trip. Lorrie was the bartender in the lobby area as you walk in. She is the most personable, fun, exciting, cheerful, nice, and all around spectacular bartender I've ever had the pleasure of dealing with. We had two others that weren't even 1/12th as great as she was. Victor...

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Helpful?
Thank Felix R
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

Thank you so much for your hotel recommendation of the Holiday Inn Orange County Airport. We are pleased to hear you enjoyed your recent stay at our Santa Ana hotel while in town for a work trip. Hope to see you back again!

Reviewed 13 January 2017 via mobile

This place has great customer service. I mean, truly great. Lorrie the bartender was amazing. Super kind every night, very easy to chat with and amazing at customer service. Victor and Jimmy drove us around the two nights i went out with the squad and they were funny and very good to us! The two women who handle the breakfast...

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Helpful?
Thank Brittany K
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

We are delighted to hear you enjoyed the service received from our friendly staff at Holiday Inn Orange County Airport during your recent work trip to Orange County, CA. Thank you so much for the fantastic review and thank you for choosing to stay with us.

Excelsior, Minnesota
Reviewed 31 December 2016 via mobile

I stayed 2 nights from 12/29 and 12/30 2016. I was greeted by very friendly front desk staff although they did not recognize me as a IGH member. My first impression of the lobby was a good one, there is a very small pantry to purchase some basic toiletries and such. There is a bar lounge / restaurant just off...

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Helpful?
Thank tonkacaptain
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

We are pleased to hear you found our hotel property to be nice and accommodating to your needs, however we do apologize for the inconvenience experienced with noise from the outside of your room. We thank you for your honest review and thank you for your thorough review and thank you for staying with us.

Santa Ana, California
Reviewed 14 December 2016

I arrived late in the evening with a last minute reservation and Jose at the front desk was amazing. He could see I was exhausted and emotional and he quickly and compassionately got my room all ready. He explained the hotel ammenities and offered assistance if I needed anything else. I felt very well cared for. Aside from being impressed...

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Helpful?
Thank sohappy947
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

We are thrilled to hear you were pleased with the great service received from our Front Desk staff and enjoyed your guestroom while staying at the Holiday Inn Orange County Airport. Thank you so much for the wonderful review and thank you for staying with us twice in one week.

Los Angeles, California
Reviewed 4 December 2016

I attended a holiday Christmas party for business associates on a Friday night and did not want to drive back alone late at night to the Los Angeles area. This place was perfect for that purpose!! It was clean, comfortable, safe and warm on a cold, windy night. It also had a small restaurant and bar. Plenty of parking. It...

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Helpful?
Thank alyce m
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

We are pleased to hear you enjoyed your hotel stay with us and found our hotel to be conveniently located nearby to your holiday party event. Thank you so much for choosing to stay with us and thank you for the review.

Reviewed 14 November 2016 via mobile

Marry is a front desk clerk . She is very helpful and friendly . She answered all the our questions very patiently. It make us feel welcomed and comfortable. We would also definetly recommend this place to other visitors . It is literally just couples of blocks to the airport . There are plenty of restaurants close in walking distance.

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Helpful?
Thank xixixi123
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

Thank you so much for recognizing our helpful and friendly service at the Holiday Inn Orange County Airport. We thank you for your kind words and thank you for staying with us. We hope to see you back again soon!

Goodyear, Arizona
Reviewed 13 November 2016

In a situation where we needed to stay longer and have a better setting than a standard room for my family trip, the staff went above and beyond to find a solution to my problem in a way that did not cost me everything. I do have to thank Mayra at the front desk for helping out so much and...

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Helpful?
Thank Joe V
Frank A, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review

We are delighted to hear your received “Outstanding Customer Service” during your recent visit to Holiday Inn Orange County Airport. Thank you so much for the wonderful review and thank you for choosing to stay at our Santa Ana hotel property. We hope to see you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersPlatinum level
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Santa Ana-Orange County Airport staff and other travellers.
6 questions
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Brigham City, Utah
over a year ago
Denver, Colorado
5 months ago
Kailua-Kona, Hawaii
5 months ago
Brooklyn, New York
Rancho Cordova, California
over a year ago

See all questions (6)

Questions? Get answers from Holiday Inn Santa Ana-Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms seem to be OK.”
 of 5 bubbles JohnJSmallwood, 16 Mar 2017 | Read review
“they had first floor availability which i prefer”
 of 5 bubbles 873alycem, 4 Dec 2016 | Read review
“Talk with the staff. They were able to help me get a better room, extend my stay and get a good deal in the process.”
 of 5 bubbles 923joev, 13 Nov 2016 | Read review
“top floor a must for quiet”
 of 5 bubbles X9460YQrichardm, 31 Oct 2016 | Read review
“Even numbered rooms have the better view”
 of 5 bubbles georgeo352, 17 Oct 2016 | Read review
5 of 5