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Embassy Suites by Hilton Santa Ana Orange County Airport

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Traveller (467)
Room & Suite (127)
Dining (29)

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About

#21 of 23 hotels in Santa Ana
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Welcome to the newly renovated Embassy Suites Santa Ana - Orange County Airport North. With a beautiful brand-new atrium, lobby, and restaurant, our hotel is an ideal place to stay for business or for leisure. Our hotel is conveniently located near many world-renowned attractions and national businesses. Nearby are: 3 M, AT & T Training Facility, Boeing, FED EX, Intel, Washington Mutual, Xerox. Guests of the Embassy Suites Santa Ana - Orange County Airport North will enjoy our famous fully made-to-order breakfast as well as our nightly Manager's Reception. Nearby activities you can enjoy when you stay with us include South Coast Plaza, Fashion Island, Newport, Huntington, Disneyland, Disney California Adventure, Downtown Disney, Honda Center - Anaheim Ducks, Angel Stadium, Knott's Berry Farm, Beaches, 50+ Golf Courses and more! Complete your visit to Orange County with a stay at Embassy Suites Santa Ana - Orange County Airport North.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Happy hour
Airport transportation
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

1325 East Dyer Road, Santa Ana, CA 92705
Embassy Suites by Hilton Santa Ana Orange County Airport
1,909Review8Q+A100Room tips

Reviews
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stephenn591 wrote a review Jan 2017
Prescott Valley, United States2 contributions
Air conditioning/heating system did not work. The paid parking system was a real pain. Facility not well maintained. The staff was friendly and warm. The food was good. We chose this facility because of the location and the family friendly environment.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 4 Jan 2017
Stephenn591, Thank you for your feedback. So glad you found the staff warm and friendly and the food good. We did have issues this past two weeks with HVAC in some rooms and I'm sorry for the inconvenience. We have plans and capital this year for new thermostats and better controls. Good news is most of the year in Sunny California is just that.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic676005 wrote a review Jan 2017
1 contribution
I give this hotel not more than 1 star, because that's what it deserves. First day check in we were at a room that smelled like mold, I had to call customer service twice, they said they will make sure cleaning crew will clean it & refresh the room when we came back at 11 pm not only the smell was the same the room wasn't even vacuumed, called customer service again they told us they will change the room the next day& by our luck room was by free way so we could even leave the door to balcony open to get fresh air in room plus weather was chilly. The new room was very cold, weather got colder we froze & asked for blankets at 3 am & this was a night before new year eve of 2017, such a great start, took the kids to pool after 15 minutes they closed down the pool for two day ( also
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 11 Jan 2017
We sure messed up and I would love to follow up with you. If you would send me contact information I will contact you. My email is Michael.Anderson@wcghotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hungdan L wrote a review Jan 2017
New York City, New York2 contributions
Room was not clean, bathroom extremely small, not family friendly. Broken door lock, unclean bedsheets, dirty floor, slow internet, and finally leaked ceiling (water dripped down over one of the bed).
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 3 Jan 2017
Hungdan L, Please contact me directly at Michael.Anderson@wcghotels.com I apologize for the inconvenience we caused you and your family and I would like to follow up in more detail. I look forward to hearing from you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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johncH3676PH wrote a review Jan 2017
Winton3 contributions
Poor service, broken elements in room, leaking tub, door off hinge, tv issues had to move room. For a hokton enbassy location, i expected far better... no recognition of honors status. Dissapointing stay... pull out bed more comfortable than main bed
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 3 Jan 2017
JohncH3676PH, Please contact me directly at Michael.Anderson@wcghotels.com I apologize for the inconvenience we caused you and would like the discuss the stay in more detail. I look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marilyn P wrote a review Jan 2017
atlanta, United States3 contributions1 helpful vote
This property was wonderful. It was clean, inviting, and provided a cooked to order breakfast each morning. The staff was pleasant and very helpful with recommendations for things to do and see in the area. It felt good coming home to our hotel/room each night after a long day. Our view was amazing and the room was extremely comfortable.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 3 Jan 2017
Marilyn P, So glad you enjoyed your stay, our hotel and the staff. More and more guests do and we won't rest till everyone does. Your comments are encouraging!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raymond F wrote a review Dec 2016
Palm City, United States6 contributions1 helpful vote
A little better than the normal Embassy Suites. The breakfast has more items, plenty of seating (a problem for some EBs), and the staff is friendly. The one knock would be the parking should be included (I don't like hidden charges).
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 3 Jan 2017
Raymond F, We try hard to be the best Embassy Suites and one day the best hotel period in Orange County. Sorry you missed the parking charges. We have confirmed the details are on all our websites and reservations agents protocol. We look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Todd K wrote a review Dec 2016
Metro Minneapolis-Saint Paul, Minnesota1 contribution
Having Air Cnditioning only when it's hot sucks. It would be nice to have a reclining chair to kick feet up at night would be nice. breakfast was fabulous, many options,interney was slow and bumps you off periodically.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 3 Jan 2017
Todd K, $300,000 Wi-Fi upgrade will be done January 16th and the connectivity and bandwidth will be fantastic. Thanks for the feedback and glad breakfast was fabulous. We look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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G9781SWlindat wrote a review Dec 2016
Chula Vista, California1 contribution
I stayed with my housband and baby boy during winter break and we loved it. The suite is very big and clean. Living room, mini kitchen, full bathroom and the bedroom. They offered us free internet and complimentary breakfast. We will definetly go back, it's the best.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 3 Jan 2017
G9781SWlindat, Embassy Suites Amenities at their best. By design your experience is what we want for everyone. Thanks for sharing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tamas M wrote a review Dec 2016
Martinez, United States3 contributions
We have stayed here several times, and am sure we will be back. The rooms are comfortable and clean. The complimentary breakfast is amazing; it even includes omelettes. Easy access to the freeway; minutes from Disneyland. Like most Hilton properties, the beds are more than comfortable. The only negative is the nightly parking fee, but we are seeing that just about everywhere these days
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 3 Jan 2017
Tamas M, Thanks for your loyal patronage. Hilton beds are tops and our location is 15 minutes to Disney and 10 minutes to the beaches. Glad our breakfast is so pleasing for you and yes all the full service hotels in the area are charging for parking. We are lower and plan to always stay under the others.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yunique1 wrote a review Dec 2016
Sparks, Nevada1 contribution
My family and I stayed here for 5 days but the room was extremely hot and the internet was very slow. The TV/Satellite was also poor quality. The hotel was supposed to be remodeled but it was done poorly and our room was musty and not really clean.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport
Responded 29 Dec 2016
Yuni G, Also got your Hilton Survey so I will be in touch via your email.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Santa Ana area.
PRICE RANGE
£112 - £147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites santa ana - orange county airport north hotel santa ana, santa ana embassy suites
LOCATION
United StatesCaliforniaOrange CountySanta Ana
NUMBER OF ROOMS
300
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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EMBASSY SUITES BY HILTON SANTA ANA ORANGE COUNTY AIRPORT - Updated 2024 Prices (CA)