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Hilton Santa Clara

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1,193 Reviews from our TripAdvisor Community

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Showing 1,132: English reviews
nipomo
Reviewed 28 October 2014

great staff,room and location. we felt very welcome here and the room was very nice we checked out the pool and hot tub, they were nice but we didnt have time to swim. the hotel is just far enough from the freeway to avoid traffic noise.be sure to join hilton honors loyalty program its very good.

Review collected in partnership with Hilton Hotels & Resorts
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Thank steve h
Erich S, General Manager at Hilton Santa Clara, responded to this review

I think the Hilton Honors program is the best in the industry! Thank you for staying with us. Erich Smith General Manager

Wilmington, Delaware
Reviewed 28 October 2014

If you are in town to see a game at Levi's stadium, this is the place to stay! Great hotel staff, short walk to stadium. Beautiful hotel. You won't be sorry. Hotel is across the street from the Convention Center also. The ONLY thing that I could say was inconvenient was the fact that there were no restaurants within a...

Review collected in partnership with Hilton Hotels & Resorts
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Thank kaacee1956
Erich S, General Manager at Hilton Santa Clara, responded to this review

The restaurant situation is a little tight around the Stadium. That is one of the reasons why we offer our Tailgate Experience. It helps! Thank you for staying with us. Erich Smith General Manager

Healdsburg, United States
Reviewed 28 October 2014

The hotel is a business tower and provides the single-minded traveler most of the basics. It is extremely close to Levi's Stadium (which BTW is a sole-less atrocity when compared to what they could have built in SF, thanks Gavin). The pergo or fake hardwood floor in the guest room is brilliant and a nice surprise after coming through a...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Joel H
Erich S, General Manager at Hilton Santa Clara, responded to this review

The guest room floor you experienced is a test for u as we start to build a model room for our renovation. I am glad you liked it. I can assure you when we are down it will not feel like a "southbay" Hotel. Erich Smith General Manager

California
Reviewed 27 October 2014

We paid over $300 for the night we stayed for a room on the same level and overlooking first floor lobby roof. Not a pleasant view...Don't think hotel was full, therefore wonder why those less desirable rooms assigned.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Alice S
Stafford, United Kingdom
Reviewed 27 October 2014

The rooms are vey nice and plenty of room, if you stop at the front then you have a view of the Citrix building, while those at the back look on the new 49 ers stadium. The bar is small and very open, it does not feel intimate.

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Thank Roy I
Erich S, General Manager at Hilton Santa Clara, responded to this review

Dear Roy, I agree our hotel has some of the best views. The Stadium, Great America, The Convention Center and also Silicon Valley Business. We are in the middle of everything! Erich Smith General Manager

Reviewed 26 October 2014 via mobile

Perfect location if you are going to a game at Levi stadium. Rooms were nice, new and clean. We would stay there again. Staff was friendly. The only complaint was that after the game we were starving and the kitchen had closed and cabs or other delivery options would not come near the stadium.

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Thank Duck_Fan4life
Erich S, General Manager at Hilton Santa Clara, responded to this review

Best location out of all the Hotels in Santa Clara. Thx for staying with us!! Erich Smith General Manager

Sydney, Australia
Reviewed 25 October 2014

Recently stayed at this hotel for 4 nights on a trip to Santa Clara. Overall a very good stay. The rooms are comfortable, especially the beds and the bathrooms are a good size and very clean. Front office staff were very helpful and were always willing to assist with dinner bookings and taxi's. I has a room on the executive...

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Thank Madiganfamily
Erich S, General Manager at Hilton Santa Clara, responded to this review

We are upgrading our WiFi again in the next two weeks. It is crazy how fast demand is growing. I read you note concerning the food at night in the Club Lounge. I will be working with the Chef over thenext several weeks to improve the options. Erich Smith General Manager

Reviewed 24 October 2014 via mobile

First of all, they give me a phone, which cannot dial long distance call and cannot fix in a short time. Then, they reauthorize my credit card without reason. I feel very bad for this hotel, especially when we are charged with high rate but poor service. And they don't remind some of service charge when you are check-in. Not...

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1Thank DennyTt
Erich S, General Manager at Hilton Santa Clara, responded to this review

Denny, I am disappointed we did not meet your expectations. I am confused about the Service Charge note? We not charge service charge. I will try to figure out what happened. Erich Smith General Manager

Moraga, United States
Reviewed 23 October 2014

Rooms were quite nice, common areas welcoming. Breakfast not so great. Internet access and TV viewing were both good. Very convenient to the Convention Center, which was location of our event. Would definitely stay here again. Have stayed at other Hiltons and find them to be reliable.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Sandra M
atlanta ga
Reviewed 21 October 2014

I recently stayed at this Hilton while in town for a funeral. I had no idea the hotel almost literally shared a parking lot with the new Levi's Stadium as well as Great Adventure Theme Park. The Hotel was lovely. It Felt very high end. The room was nicely appointed, Bed was very comfortable. Toiletries nice and staff was great....

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2Thank Patrick C
Erich S, General Manager at Hilton Santa Clara, responded to this review

Dear Taprennoc, Traffic can be difficult on game days. Stay close to our website and call in and we can give you the latest scoop!! We try to follow the California HWY Patrol and pass on the info. Also thats why people love staying with us, walk to the game ! Erich Smith General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Fontana
La Fontana
Cuisines: American, Mediterranean, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 

Additional Information about Hilton Santa Clara

Address: 4949 Great America Parkway, Santa Clara, CA 95054-1216
Region: United States > California > Santa Clara
Price Range: £98 - £380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Santa Clara 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara
Hotel Style:
#2 Romantic Hotel in Santa Clara
#2 Family Hotel in Santa Clara
#4 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Santa Clara staff and other travellers.
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Questions? Get answers from Hilton Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a chair and ottoman are nice!”
  • in room safe
  • I prefer a bathroom with the vanity separate from the toilet & shower
  • clean rooms with chair and ottoman are nice
  • in room fridge is handy
 of 5 bubbles CTWandering, 17 Feb 2017 | Read review
“No noise problems from 7th floor. Backside offers views of mountains, Levi's Stadium and entry to Great America.”
 of 5 bubbles constancesue57, 8 Jan 2017 | Read review
“Higher the better”
 of 5 bubbles Sfo2syd, 16 Nov 2016 | Read review
“Rooms at the front look on to the main road at the back you get a great view of Levi stadium”
 of 5 bubbles royi895, 2 Nov 2016 | Read review
“Try to get on the 8th floor so you can use the concierge room amenity. Pool is very small and usually full of kids, so we don't use.”
  • Very comfortable bedroom
  • Very nice bathroom
 of 5 bubbles SanFranciscoVoyager, 30 Oct 2016 | Read review
5 of 5