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Biltmore Hotel & Suites

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497 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Hayward, California
Reviewed 16 September 2015

My girlfriend and I wanted to get away for a weekend and decided to get a suite at the Biltmore. Nolan at the Front Desk was very friendly and had no problems with our check-in. Thanks for great customer service.

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Helpful?
Thank Joseph M
Christine F, Guest Manager at Biltmore Hotel & Suites, responded to this review

Hello Joseph M, We are so pleased to hear that your weekend getaway experience with us was a very positive one. Thank you for taking the time to post your review and acknowledge Nolan's wonderful hospitality. We look forward to welcoming you back for a future stay! Sincerely, Guest Manager

Reviewed 13 September 2015 via mobile

This is a review on Nolan. We booked our room last minute and were a bit stressed out by the time we got to the hotel. Nolan was pleasant and attentive. He somehow juggled getting us checked in and a huge business group that had just arrived, really quickly. The hotel is nice and not near all the chaos of...

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Thank Andrea D
Christine F, Guest Manager at Biltmore Hotel & Suites, responded to this review

Hi Andrea D, We are delighted to hear that your stay with us was a positive travel experience! Thank you for taking the time to share your review and acknowledging our associate Nolan. It sounds as though his hospitality and our convenient location helped to make your stay truly enjoyable. We look forward to welcoming you back soon! Sincerely, Guest...

Portland, Oregon
Reviewed 12 September 2015

I was here for a night for my interview next morning. I was checked into a room nest to a loud machine, room was filled with gas and noise. Came to the desk, tried to talk with a the desk person who checked me in. She seemed to be careless and was to willing o help me at all. I...

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Thank joanne j
Christine F, Guest Manager at Biltmore Hotel & Suites, responded to this review

Hello joanne j, Thank you for taking the time to review your recent stay. We are very sorry we didn't fully live up to your expectations with your room selection and check-in hospitality. Your feedback is quite valuable to us and be assured that we will look into the details you have provided. It is wonderful to hear that Donald...

Reviewed 11 September 2015

I highly recommend the Biltmore. The employees are very friendly and helpful. The highlight was Stephen at the front desk, who went above and beyond to help me and my party out. He even laughed at my dumb jokes, so his customer service is clearly exceptional!

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Thank Manuel S
Christine F, Guest Manager at Biltmore Hotel & Suites, responded to this review

Hello Manuel S., Thank you for taking the time to submit your feedback regarding your experience with our associates. We are pleased to hear that we are providing the type of exceptional service you expect. Thank you for acknowledging Stephen's hospitality. We will be sure to pass along your appreciation to him and our entire team. We look forward to...

Reviewed 4 September 2015

Great stay!! The hotel was clean, easy to maneuver and very quiet. The staff was very helpful. Especially dina abiy . Anything we needed she was on it. Great employee. The standard rooms are adequate. Clean, semi comfy beds and pillows. The staff was pleasant at the front desk.

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Thank Hamie G
Christine F, General Manager at Biltmore Hotel & Suites, responded to this review

Hi Hamie G, We couldn't be more delighted to hear that your stay was an enjoyable one. It's wonderful to hear that our amenities and Dina's hospitality exceeded your expectations. Thank you for taking the time to submit your feedback. We hope to have the opportunity to host you again in the future. Sincerely, Guest Manager

San Jose, California
Reviewed 2 September 2015

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Thank Lynn S
Christine F, General Manager at Biltmore Hotel & Suites, responded to this review

Reviewed 29 August 2015 via mobile

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Thank Rebecca S
Christine F, Guest Manager at Biltmore Hotel & Suites, responded to this review

Fontana, California
Reviewed 28 August 2015

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Thank Victor A
Christine F, Guest Manager at Biltmore Hotel & Suites, responded to this review

Bakersfield, California
Reviewed 27 August 2015

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Thank Margaret S
Christine F, Guest Manager at Biltmore Hotel & Suites, responded to this review

Reviewed 24 August 2015

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Thank Kevin H
Christine F, Guest Manager at Biltmore Hotel & Suites, responded to this review

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, family friendly rooms and packages, and a San Jose Airport shuttle all near California's Great America and the Santa Clara Convention Center. ... more   less 

Additional Information about Biltmore Hotel & Suites

Address: 2151 Laurelwood Rd, Santa Clara, CA 95054-2754
Region: United States > California > Santa Clara
Price Range: £103 - £335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Biltmore Hotel & Suites 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Biltmore Hotel And Suites, Silicon Valley Central
Biltmore Hotel Santa Clara
Biltmore Hotel Silicon Valley Central
Hotel Style:
#4 Romantic Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Biltmore Hotel & Suites staff and other travellers.
7 questions
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Washington
8 months ago
Los Angeles, California
11 months ago

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Questions? Get answers from Biltmore Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the new part of the hotel.”
JodieA345, 17 Apr 2017 | Read review
“rooms in the tower are large”
862wimg, 11 Apr 2017 | Read review
“Courtyard rooms presented a quaint stay”
NC-Dave-Oracle, 3 Apr 2017 | Read review
“Make sure you get the tower rooms as the garden rooms have doors that open to the outside, like at an 1970's style motel.”
gooddoug1968, 8 Mar 2017 | Read review
“I was on the 5th floor which was quiet”
MIADangerous, 8 Mar 2017 | Read review
5 of 5