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Hotel E Real

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Hotel E Real
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199 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Los Angeles, California
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 June 2016

This motel at the west end of Santa Clara is located beside the Lawrence Expressway. If you sleep soundly or wear ear plugs, this should not be a problem, but light sleepers and folks used to country quiet may be disturbed. (On the other hand, proximity to the expressway makes the location convenient to everywhere else.) Once upon a time... More 

Helpful?
Thank forthwrite
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 April 2016 via mobile

Just stayed at the Hotel Ereal Santa Clara. 31/3-4/4 2016. Very polite staff. Small issue with my booking which was very quickly sorted out. If you look at the photos it is more of a motel. To me a hotel has indoor corridors. Anyhoo.... the room was very hotel like clean tidy and plenty of towels. Nice bedding etc. Had... More 

Helpful?
1 Thank Dylln B
Twizel, New Zealand
1 review
Reviewed 30 March 2016

when I booked this place, I saw a big room, with a table in the photo. but when I checked in, I was referred to a room behind the counter, it was really tiny and had no tables. it was really shocking. then I found out the wifi connnection is not really working and complained and was sent to another... More 

Helpful?
Thank predpred

Travellers are raving about these Santa Clara hotels

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 February 2016 via mobile

They overbooked when I had a reservation and the only room left was a room they were storing boxes and luggage Since it was the only room for 30 miles I took it Got to the room and the sheets were dirty which they had to change The staff was apologetic and nice and cut the rate in half otherwise... More 

Helpful?
Thank Stuart M
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 February 2016 via mobile

After experiencing my worst nightmare at the Hotel Elan in San Jose, I was able to sleep peacefully knowing my family (including 3 children) were in a clean, safe, newly remodeled & conveniently located hotel which is near everything you could possibly need during your stay. Whether you're on business, visiting family or friends, sight seeing, or attending an event... More 

Helpful?
Thank Bossy408
Santa Clara, California
Level Contributor
331 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 11 December 2015

We had a last minute situation at home during our remodel that we had to pack up the dogs and leave for a night. I called Vagabond to see if they had a room available and that we had pets. They charge per pet, which is a lot. If we had any other options I would of left, paid way... More 

Helpful?
Thank rcjetskier
GuestRelationsDept, Guest Relations Manager at Hotel E Real, responded to this review

rcjetskier, I'm troubled by your stay with us, and would like to investigate and discuss the issues you encountered during your stay. Over the next few months the updates that will be coming to our rooms and the culture we are working to instill are not represented in your experience, and as such I would like to speak with you... More 

Honolulu, Hawaii
2 reviews
Reviewed 27 November 2015

The apologetic receptionist is the only thing keeping me from giving this place a 1 star review. Hmm, where to begin. First off, the only reason why I booked this hotel (despite all the negative reviews...yes I was forewarned) was because they had a king bed available. As a 6'7" giant of a human being, my feet hang off the... More 

Helpful?
Thank brlawson
GuestRelationsDept, Guest Relations Manager at Hotel E Real, responded to this review

brlawson, This is absolutely not what we want for our guests. The experience you had is not part of the new culture we are bringing to our hotel, and as such I would like nothing more than to resolve this issue with you personally. Please reach out to me directly at spaulk@hotelhosts.com so that we can discuss this matter further.... More 

Hayfork, California
1 review
Reviewed 15 October 2015

Room marginally clean, broken bedside lamp, ants in bathroom, bathroom smelled of mold, carpets dirty, breakfast was abysmal (including juice which had turned) front desk clerk not friendly, no shampoo or soap replacement second day. When we checked in, the desk clerk informed us that there would be a $10 per night additional charge for amenities, to cover the cost... More 

Helpful?
Thank Kathleen A
GuestRelationsDept, General Manager at Hotel E Real, responded to this review

Kathleen, I am very sorry to hear that your stay with us was anything less than perfect. We strive to give all of our guests an amazing experience, and I can see that you feel let down. I would be more than happy to discuss this with you personally, at anytime. You can find my direct email on the hotel's... More 

Ukiah, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2015 via mobile

When I arrived I had to pay 200 dollars extra for 2 rooms.100 for each room.I was told it was someone's fault but they couldn't explain who's fault. Not happy at all because it was not my fault. Me paying 200 dollar's out of my pocket makes me feel like it was mine. If you can give a good explanation... More 

Helpful?
1 Thank dcbefree
GuestRelationsDept, General Manager at Hotel E Real, responded to this review

dcbefree, I am sorry to read that you feel overcharged, and would be happy to investigate this issue for you further. Please contact me directly for resolution on this at spaulk@hotelhosts.com Respectfully, S. Paulk General Manager More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 16 September 2015

I had to take a second look at the photos and map location for this hotel because others have rated it so highly. I did not have a great experience in December 2014 - maybe they upgraded. At the time, it was the only available hotel close to my meetings the next day. It took at least 25 minutes to... More 

Helpful?
Thank Michael W
GuestRelationsDept, General Manager at Hotel E Real, responded to this review

Michael, I am genuinely disheartened by your review, and hope that we are able to make this up to you. As a company we strive to provide the best, and do not want you to walk away with a bad taste. Please email me at spaulk@Hotelhosts.com so that we can resolve this issue and find a positive solution. Respectfully, S.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Great location and friendly service! Close to Great America Theme Park, Winchester Mystery House, Downtown, Santa Cruz Boardwalk, Santa Clara University, Stanford University, and the San Jose Airport. Our amenities include, but are not limited to, Free Breakfast, In-room coffee, Microwave and Refrigerator available, Free Newspaper, Swimming Pool, and On-site Restaurant. Great value - visit us soon! ... more   less 

Additional Information about Hotel E Real

Address: 3580 El Camino Real, Santa Clara, CA 95051-2136 (Formerly Vagabond Inn Santa Clara)
Region: United States > California > Santa Clara
Price Range: £84 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel E Real 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Vagabond Inn Santa Clara Hotel Santa Clara
Vagabond Hotel Santa Clara
Vagabond Motel Santa Clara
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Questions & Answers

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Questions? Get answers from Hotel E Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East side second floor rooms would be quieter.”
 of 5 bubbles forthwrite, 22 Jun 2016 | Read review
“Don't stay here. That's your best bet.”
 of 5 bubbles brlawson, 27 Nov 2015 | Read review
“Avoid this hotel”
 of 5 bubbles 741kathleena, 15 Oct 2015 | Read review
“See the room before you commit”
 of 5 bubbles michaelwD1214IW, 16 Sep 2015 | Read review
“My opinion is try any of the rooms,they are very insulated”
 of 5 bubbles johnfG6890NX, 2 Sep 2015 | Read review
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