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Dream Inn

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1,233 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
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Sonora california
Reviewed 2 days ago NEWvia mobile

Too expensive for what you receive. Homeless are EVERYWHERE. All night long outside your room pacing hallways and yelling. Literally fights break out all night!! More security needed. But it is right on beach. It has a nice pool and spa. Rooms are not very cozy. Too much money for a room that is not updated. Nice staff thought.

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Helpful?
Thank Travelerddp
San Jose, California, United States
Reviewed 1 week ago via mobile

My fiancé and I stayed there for a romantic weekend. We reserved the Ocean View Deluxe King room but what we got was the standard room with two queens right in front of the pool. We complained to the front desk and they said their Ocean View Deluxe King rooms were in the tower and under renovation. To appease us,...

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2Thank PunkyL
Cape Coral Fl
Reviewed 3 weeks ago

We stayed here for several nights while visiting family in the area. Location on the beach is attractive and there are several nice walks in the area which we enjoyed in the AM. The hotel is in the midst of a renovation so there is plenty of inconvenience and noise to tolerate. Apparently, it has not occurred to staff to...

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1Thank sunnycc5
Management response:

Dear Sunnycc5 Thank you for your great comment on our team and constructive feedback regarding the front desk staff. Please rest assured we are looking into this situation to prevent further similar incidents for our future guests. Yes you are correct, the renovation is underway, and we could not be more excited. Pool, lobby, and 100% of the guest rooms...

Fresno, California
Reviewed 4 weeks ago via mobile

First of all the hotel on TripAdvisor looks gorgeous. Had a problem with reservations. I talked to the front desk wanted to speak to the manager, employee said he would call you back and never did. Armando passed the stick to another employee. Guna handle my problem like no one would. I must say she has great customer service thank...

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1Thank Dansophia
San Ramon, California
Reviewed 15 January 2017

Only spent one night here for a work conference in the morning. Arrived late at night but they were very helpful and accommodating including the security officer. Parking lot across the street for guests is 24 bucks a night but there are plenty of spaces. The room itself was clean and neat enough. Big screen TV, additional hookup for stuff...

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Thank melancholy77
San Francisco, California
Reviewed 8 January 2017 via mobile

Stayed in an upper level floor, ocean view with balcony. The price at >$500/nt. While it's walking distance to the Pier and Boardwalk, still felt the price was a bit on the gouging end based solely on the popular holiday weekend and not based on luxury amenities. Santa Cruz as a whole was a little underwhelming. Not very lush or...

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2Thank MomEsq19
Bedford, United Kingdom
Reviewed 5 January 2017

.. To this wonderful hotel!!!! If we had known it was this good, we would have stayed longer. Alas we were only here for the night. We decided to stop here after a crazy few days in San Francisco so were looking to treat ourselves before our big drive down the coast. Fabulous location, right on the beach, we had...

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1Thank Suzy C
Sunnyvale, California
Reviewed 28 December 2016 via mobile

They are charging dot.com era prices when the economy has adjusted since the bust. It's dated and slow, and the inn and the restaurant are overpriced when there are more family-friendly and affordable places nearby. They may have once had the monopoly on the location, but are dreaming if they want to charge premium prices and not keep up with...

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2Thank sunnym0m0f3
Management response:

Dear Sunnym0m0f3 We value all our guest reviews, and thank you for posting. As you mentioned we are becoming a bit outdated and it's time to catch up with the times, and the price of staying on the beach. That being said, you probably noticed we are in the middle of a complete renovation. We have many long time guests...

Yuma, Arizona
Reviewed 25 December 2016

My husband and I stayed at this property during our yearly Christmas trip to the coast. We have stayed here before and decided to return this year. Omar a the front desk made us feel welcome and was apologetic for a delay in getting our room keys due to s technology glitch. Our room was clean and modern and offered...

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Thank Carol T
Management response:

Dear Carol, Thank you so much for your review. Yes, we all love Omar, as he has been with us for many years. Your review is prefect for guests exploring Dream Inn on TripAdvisor. We are currently in the middle of renovations, and should be completed by the end of March. There is minimum impact during the renovation, as we...

Reviewed 13 December 2016 via mobile

Our family of 8 stayed here for four nights. Beautiful hotel! The rooms were clean and comfortable, the staff were all very friendly and helpful, and the location was within walking distance to everything we wanted to do (Boardwalk, beach, pier, restaurants). The Inn offers hotel guests free use of their cruiser bicycles which we gladly took advantage of, and...

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Thank WaterGirl777

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more   less 

Additional Information about Dream Inn

Address: 175 W. Cliff Drive, Santa Cruz, CA 95060-5438 (Formerly Coast Santa Cruz Hotel)
Region: United States > California > Santa Cruz
Price Range: £160 - £438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dream Inn 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz Hotel
Hotel Style:
#2 Business Hotel in Santa Cruz
#3 On the Beach Hotel in Santa Cruz
#5 Romantic Hotel in Santa Cruz
#7 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Dream Inn staff and other travellers.
13 questions
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New York City, New York
8 months ago
11 months ago
Santa Maria, California
Muskogee, Oklahoma
11 days ago

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Questions? Get answers from Dream Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Renovation in progress so expect noise and inconvenience.”
 of 5 bubbles sunnycc5, 3 Feb 2017 | Read review
“Ocean view room for sure”
 of 5 bubbles SuzyC533, 5 Jan 2017 | Read review
“All rooms have an ocean view, some may be close to the pool which can be noisy with the fun sound soft kids and adults enjoying the scene...”
 of 5 bubbles douglasw330, 6 Dec 2016 | Read review
“Stay far away from the elevators.”
 of 5 bubbles FoodieMom2015, 27 Nov 2016 | Read review
“5th floor and higher get great ocean views”
 of 5 bubbles travelfan1961, 27 Oct 2016 | Read review
5 of 5