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Hotel Paradox, Autograph Collection

604 reviews
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Traveller (207)
Room & Suite (170)
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Overview
  • Excellent49%
  • Very good32%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
“pool area”(52 reviews)
“free shuttle”(11 reviews)
“fire pit”(37 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (604)Write a Review
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78
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All reviewspool areafree shuttlefire pithotel shuttlehot tubshuttle servicebarn doorholiday inncool hotelfifth floorconference roomgreat poolwalking distance to downtownhomeless peoplenice roomsocean streethotel rooms
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1 - 5 of 587 reviews
Reviewed 2 days ago via mobile

The staff was extremely welcoming and helpful when we checked in. All staff always made sure to say hello in passing and would step out of the way to let us pass. We also appreciated the water machines they had on a couple floors that...More

Thank Tara W
Reviewed 3 days ago

This is a funky place in the heart of Santa Cruz. We had a lot of issues during our stay. First, parking was a nightmare. True, they have a large lot but it was always packed. The spaces seemed to be small so if someone...More

Thank Marfak
Reviewed 4 days ago

The room was very clean and staff was wonderful. I great mini vacation to get out with the kids and enjoy the boardwalk. I loved the fact that they had a flat rate for the dog. I specially liked that I was able to save...More

Thank maciasirene
Reviewed 5 days ago via mobile

This hotel gets a rare five-point review. I don't give those away very often. Check-in was The best I've ever experienced. Robert was the most professional and helpful desk clerk I've ever had the pleasure of dealing with. The room was small but extremely cozy...More

Thank 7,268
Response from Chris J, General Manager at Hotel Paradox, Autograph CollectionResponded 3 days ago

Hello there 7268! Thank you so much for staying and for taking a moment to share your thoughts around your recent experience. We were so happy to read your kind words about our check in experience and our front desk agent Robert! He is fantastic...More

Reviewed 5 days ago via mobile

The decor, service, and fun vibe are all big pluses here, along with a good restaurant and bar. The pool seemed to be constantly full and everyone had a smile. That said, we had come as a couple for a romantic get away and found...More

Thank marchY3442YY
Response from Chris J, General Manager at Hotel Paradox, Autograph CollectionResponded 4 days ago

Hello there marchY3442YY, Thank you so much for staying and for taking a moment to share your thoughts around your recent experience. Thank you for your kind words around our pool area, amazing team and recommending our hotel for families. I was disappointed to hear...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$178 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Santa Cruz
#8 Family Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$178 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Santa Cruz
#8 Family Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (207)
Room & Suite (170)
Pool & Beach (44)
Dining (28)
Amenities (29)
Business Centre & Event Rooms (8)
Questions & Answers
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MOMOF2B
18 February 2018|
AnswerShow all 4 answers
Response from MortgageWino | Reviewed this property |
We didn’t have need of one during our stay. That said, the staff are incredibly helpful and will either direct you or handle getting your items to a dry cleaner if needed.
0
Votes
doge503fat
14 April 2017|
AnswerShow all 6 answers
Response from Nivardo | Reviewed this property |
YES you can, also the IFE/INE card works, however passport is more "international" since it more official outside of Mexico. There is a different approach with Car rental since they required an ID with your address. Enjoy!
0
Votes
Sfafb
30 June 2016|
AnswerShow all 9 answers
Response from Robert M | Reviewed this property |
Unless you are on the 5th floor, you aren't really seeing much of anything. The pool view isn't too bad. You aren't really staying here for the view from the hotel.
2
Votes
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Room Tips
"all rooms have outdoor access."
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"Choose upper floors to be more quieter."
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"Corner suite on the top floor can't be beat!"
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"Thought pool view was nice....2nd floor and up only for me."
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