Great service even when I booked for the wrong dates and needed to change. Brianna helped me get as close to the rate as I booked and the room and service was very accommodating. Great location in Santa Cruz.
I stayed here with my husband and 2 year old son and we had a great experience. We had a corner suite with a fireplace and recently remodeled bathroom. Breakfast was adequate and the location was great for walking to the beach and downtown.
We always make a point of staying at this Best Western Plus in Santa Cruz because we felt in the past it was outstanding, but during our stay this past week we were very disappointed. The outside of the hotel is terrible. Half the paint on the wall shingles is gone. The outdoor…
We cakes free surfing trips to Santa Cruz per year. We want a hotel that's clean, comfortable beds, and good breakfast. This hotel has met those needs just fine for the last eight or nine years. In addition, it is centrally located in Santa Cruz which makes our walks downtown or…
Had been on motorcycles for 2 days through all kinds of weather and all we wanted was a hot tub. We called ahead to confirm they had a hot tub and the receptionist confirmed they had one so we paid a lot extra to stay here. Get there unload all our gear was looking forward to…
"I recommend room 230."
"1st or 2nd floor would be a better choice."
"Level 2 has Plants, Atrium View and Computers..."
"Corner suite on 3rd floor was quiet."
"The parking is in Ocean Ave. you gotta park your car and finding the elevator that will bring you to front desk."