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Shutters on the Beach

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Traveller (920)
Room & Suite (327)
Pool & Beach (121)
What is Travellers’ Choice?
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About

#15 of 37 hotels in Santa Monica
Location
Cleanliness
Service
Value
Travellers' Choice
Shutters on the Beach is more than just a spectacular place to stay, it’s the epitome of Southern California’s breezy lifestyle. This captivating hotel is located directly on the sand and within walking distance of the area’s biggest attractions including the Santa Monica Pier and hundreds of shops and restaurants. For business or pleasure, this quintessential beachfront hideaway is known as the place the high-profile go to be low-profile.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast in the room
Outdoor dining area
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Bay View
Languages Spoken
English, Spanish, Portuguese
2,204Reviews20Q+A100Room tips

Reviews
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Traveller rating
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SereneTravels55 wrote a review Feb 2024
22 contributions43 helpful votes
Perfect service at a great hotel. I love the music in the large, living room-like lobby. Great pool and right on the beach. The white-haired gentleman at Coast is the best waiter I’ve had in years. Concierge was efficient and very knowledgeable. Will be our go-to in LA!
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 20 Feb 2024
Dear SereneTravels55, It makes us thrilled to hear that Shutters on the Beach is your go-to hotel in Los Angeles! We will share your positive review with our team. We look forward to your return. Sincerely, Christophe Baraton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David L wrote a review Feb 2024
1 contribution
I’ve been traveling to LA for business for years and, lucky for me, have stayed at most of the 5-star hotels in the city. Shutters is consistently 6-stars. The location, ambiance, bedding, the curated collection of books and furnishings, big and small details that have been considered by people with taste and the impeccable staff (increasingly rare), all set Shutters apart from the other high end hotels in LA. On a personal note. My daughter, who has an even more discerning eye and palate than her parents, now attends college in LA. When I tell her I’ll be in town, she always wants to know whether I’ll be staying at Shutters, her favorite hotel.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 5 Feb 2024
Dear davidlA5345MP, Thank you for the marvelous review! We are thrilled to hear that Shutters on the Beach is your home away from home when you visit sunny Santa Monica. We look forward to welcoming you back. Sincerely, Christophe Baraton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juliafan wrote a review Jan 2024
Corte Madera, California3 contributions9 helpful votes
WARNING: if you are a woman traveling alone, do not stay at Shutters. On my last night there, an older, white male employee unlocked and opened my door and started to come into my room without my consent. When I reported this frightening and startling breach of privacy and breach of trust, the white manager, Tyler, scolded me for “making a serious accusation.” Then he said, “Mark [the employee] has been here for 25 years and knows how to make a delivery.” Um, no. Mark started to walk into my room without waiting for my permission, without hesitation, and without identifying himself as a hotel employee. Around 8pm, he knocked on my door, very loudly - it was jarring -and I said “hold on” but about three seconds later, I heard the “click” of the door unlocking from the outside as he swiped his master key and opened my door. I raced towards the door holding my sweatshirt over my naked chest and yelled “whoa, whoa, whoa!” But he didn’t stop. He jammed his arm through the crack in the door, yelled “delivery!” and held out a plastic bag. He never identified himself as a hotel employee; I was not expecting a delivery; he didn’t stop or back up or shut the door when I yelled “whoa, whoa, whoa!” I thought some man had got a hold of a master key and was barging in to hurt me. I am hypervigilant about this kind of thing from past experiences and I thought I was going to have to fight him off. I stood frozen in my room then called the front desk and reported what happened. I was shook. Then I called room service and asked them to take away the dinner they had just brought because I felt like I was going to throw up. When the room service man, I think his name is Inez, came back to take away the table he could see I was really upset and crying. He asked me "what happened?" and was genuinely kind and concerned but I was too upset to talk. A female housekeeper, Lisa, heard us and she came over to comfort me. She called George, the night manager, to come up to talk to me. George came up and was very apologetic. I called him an hour later when I could talk. He said I should speak with Tyler, the director of room ops, in the morning. George said he was comping my dinner. I was awake most of the night with a footstool barricading my door. In the morning, I went to the lobby to talk to Tyler. He could not have been more dismissive, flicking his watch to check the time every 10 seconds while I explained, for a fourth time, what had happened. "I understand you're seeking compensation." was what he said to me. Not, our employee was out of line, or, how can I help you? I can afford to stay at their hotel. What I cannot afford is a full on PTSD-triggering incident and breach of contract over their duty of care then being dismissed and talked down to by a young white guy with no compassion or sincere desire to hold the employee accountable and take responsibility. Before I checked out at 10am, I spoke to Tyler again. He was just as dismissive. Again he said “I know you are seeking compensation.” Again, I explained that it's a real problem that male employees feel emboldened enough that they can unlock the rooms of female guests and come in whenever they feel like it. I have never experienced this before and I have been staying at hotels for 40 years. I said to Tyler that I was very concerned his employee did not follow guest protocol of knock, wait 8 seconds; knock, wait 5 seconds; then knock, wait 3 seconds before entering a guest’s room. [One of the Shutter's employees told me that is their standard protocol before entering a guest's room.] Tyler refused to concede that Mark did anything wrong. “I can comp you the resort fees and give you a $200 credit to the hotel.” He said. His disregard for me and disinterest in what had happened actually shocked me. Two days later, Tyler has not comped the paltry resort fee. And, to add insult to injury, I have been overcharged for a room I did not stay in. So, ladies, be sure to use your dead bolt 24/7 when you stay at Shutters. What a shame because it is such a special place. Aside from Tyler and Mark, all of the Shutters' employees I interacted with, like Myles (front desk), Anthony (front desk), Inez (room service), George (manager), Lisa (housekeeping) and Eric (valet) were genuinely warm, friendly, and caring.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 29 Jan 2024
Dear juliafan, Thank you for sharing your review and apologize in the delayed response as we looked into this matter. We apologize if you felt that our team was not taking your safety into consideration. However, rest assured that our team members are trained to knock before entering a guest's room and it is never our intention to make anyone ever feel uncomfortable. I know you have been speaking with members of our team directly so we will discuss the details further there. Sincerely, Christophe Baraton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Max B wrote a review Jan 2024
1 contribution
Work in production and had a great experience working with the Entertainment Sales team (Christopher Bermudez & Riley Duggan) in securing rooms for our hero talent and team who required ADA assisstance. Had reached out to the Entertainment and booked within a week of needing the reservation. Not only were they able to accommodate with great rates, but was also able to accommodate production space last second for fittings. Great experience working with Christopher. Although I did not stay, have no doubt when being told what an incredible stay it was for them. Thank you again, Christopher!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 12 Jan 2024
Dear maxbD9846ZE, Thank you for taking the time to write this positive review. We are thrilled to hear that our Sales tam was able to execute a secure and incredible stay with us. We will share your positive feedback with both Christopher and Riley. We hope to welcome you back. Sincerely, Christophe Baraton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stephen m wrote a review Dec 2023
New York City, New York20 contributions28 helpful votes
My wife and I recently spent a week at Shutters. We have been to hotels throughout the world, but never one where EVERY employee we encountered from the minute we arrived until we left was cheerful, gracious, patient and eager to help in any way they could. Every guest is treated like an honored guest and we felt we were at a home away from home. Our son, who lives in Santa Monica, was happy to join us at the Lobby Bar, even with one of his young children, and we look forward to returning to Shutters for our next family visit to Santa Monica.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 18 Dec 2023
Dear 981stephenm, We are pleased to hear that Shutters on the Beach was able to make you comfortable during your recent visit. Being considered a "home away from home" is such a compliment, and we intend to share your feedback with our entire team. We look forward to your return. Sincerely, Christophe Baraton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jay W wrote a review Nov 2023
1 contribution
I have stayed at many really nice hotels. Of couse the location, facilities, and the weather were great. However, it was the staff that made this experience the best hotel stay I have ever had. Thank you!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 14 Nov 2023
Dear jaywX261QT, We are thrilled to hear that you thought our staff and service is what made a difference in your stay. We will pass along your glowing feedback with our entire team who I am sure will be encouraged. We hope to welcome you back to our luxury Beach House soon. Sincerely, Christophe Baraton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Smartcookiegrl wrote a review Nov 2023
Vancouver, Canada11 contributions8 helpful votes
Beautiful restaurant in Santa Monica with a view. We enjoyed the upstairs patio deck with good food and drinks. The patio space was green and leafy which would be a great spot for brunch. Our server was top notch, and we will be retiring again.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 10 Nov 2023
Dear Smartcookiegrl, We're thrilled to know you feel this way about us! Thank you for the positive review regarding The Living Room. We would love to welcome you back soon. Sincerely, Christophe Baraton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dr Javed Rasheed wrote a review Oct 2023
Dubai, United Arab Emirates2695 contributions6763 helpful votes
+1
Stayed here for two nights with my wife from the 16th of May to the 18th May 2023. A little pricy but classy as it’s a five star hotel and has a huge lobby, service is courteous and the rooms are well furnished and very comfortable. A lot to see in LA and use to be out almost the whole day and return back to the hotel after dusk and sometimes head for dinner to grab a bite. The ambience was very good and the surroundings typical of Santa Monica. It was an enjoyable stay ! Dr. Javed Rasheed
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 27 Oct 2023
Dear Dr. Javed Rasheed, Thank you for your kind words. We are glad to hear that you enjoyed your stay with us. We are looking forward to your return. Sincerely, Christophe Baraton
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kurt R wrote a review Oct 2023
Vancouver, Washington97 contributions38 helpful votes
This is a 5 Star hotel. Our room was right on the beach. Room was wonderful bed was great and so were the pillows. Restaurant’s at the hotel are superb and the staff is off the charts. I would defiantly stay again! A little pricey but in this case you get what you get what you pay for!
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 23 Oct 2023
Dear 804kurtr, Thank you for your kind review! We are pleased to hear you enjoyed your visit to Shutters on the Beach and thought that the amenities were very comfortable. We look forward to seeing you again. Sincerely, Christophe Baraton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim H wrote a review Oct 2023
3 contributions2 helpful votes
I can't write a Hotel review, Since I wasn't invited on my wife's "Girls Night Out". They tell me they had a great time. Until they returned home and found out that her entire heirloom jewelry collection was left behind. @#$%^!! It was easily worth more than the trip itself. But Thank God, for the honesty, diligence, and caring of the entire Shutters Staff. For which I will be extremely and eternally grateful. Special thanks to Hector in the Security Office who quarterbacked the return and also to the unknown housekeeper who found the gold hoard and turned it in. I'd build her a statue if I was a Sculptor. I learned one lesson I would like to pass on. It would behoove any traveler, to time stamp / photograph any valuables before leaving to help identify items if left across country. Once again, Shutters on the Beach has my undying gratitude for rescuing what could have been a lifetime of regret.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elica Yoneyama, Marketing at Shutters on the Beach
Responded 23 Oct 2023
Dear TimH5144, Thank you for taking the time to leave a review. It is always incredibly stressful to realize you have left belongings anywhere, and we are happy to hear that our staff was able to assist in locating your jewelry. We will pass along your compliments with our team. We look forward to your family's return. Sincerely, Christophe Baraton General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£576 - £748 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shutters on the beach hotel santa monica, shutters beach, shutters santa monica
LOCATION
United StatesCaliforniaSanta MonicaOcean Park / Santa Monica
NUMBER OF ROOMS
198
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SHUTTERS ON THE BEACH - Updated 2024 (Santa Monica, CA)

Frequently Asked Questions about Shutters on the Beach
Which popular attractions are close to Shutters on the Beach?
Nearby attractions include Ocean Avenue (0.09 miles), Palisades Park (0.09 miles), and International Chess Park (0.2 miles).
What are some of the property amenities at Shutters on the Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shutters on the Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shutters on the Beach?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Shutters on the Beach?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Shutters on the Beach?
Conveniently located restaurants include Brunos, Cha Cha Chicken, and Casa Martin.
Are there opportunities to exercise at Shutters on the Beach?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Shutters on the Beach located near the city centre?
Yes, it is 0.3 miles away from the centre of Santa Monica.
Are any cleaning services offered at Shutters on the Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Shutters on the Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Shutters on the Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.