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Hotel Shangri-La Santa Monica

1,223 reviews
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Traveller (459)
Room & Suite (432)
Pool & Beach (113)
Overview
  • Excellent44%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“rooftop bar”(137 reviews)
“art deco”(70 reviews)
“pool area”(79 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,223)Write a Review
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Show reviews that mention
All reviewsrooftop barart decopool areatwo bedroom suitefull kitchenocean viewour honeymoonperfect locationvalet parkingfarmers marketocean avenuethe penthousethird street promenadelos angelesvenice beachpierconcierge
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341 - 345 of 1,035 reviews
Reviewed 4 March 2016 via mobile

Stayed here with our 2 teenage daughters in January . Location is fabulous . Third street promenade a step away and right on Ocean ave. Bike share is on opposite corner if you feel inclined to grab one and ride to Venice beach. The staff...More

Thank Bozzababy
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 5 March 2016

Thank you so much for sharing your review on TripAdvisor! We are so happy to read that you enjoyed your time with us. It seems this hotel, and its architectural styles are right up your alley! Above all, we couldn't be more pleased and proud...More

Reviewed 3 March 2016

The Hotel is perfectly located overlooking the sea, with numerous amenities. We have stayed at 5* hotel around the world, rarely do you find beyond exceptional service, but this is defiantly the case at the Shangri-La. From the roof top lounge we enjoyed watching the...More

Thank alfrescosucks
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 5 March 2016

Thank you so much for choosing Hotel Shangrila! We know you have a lot of choices in Santa Monica, and we are honored to have had the opportunity to serve you. We couldn't be happier to read that you enjoyed your stay. Providing 5-Star service...More

Reviewed 3 March 2016 via mobile

We made our reservations online and we were really excited to stay here at this hotel. When we arrived with our two children under the age of two at 8 PM they we gave us the wrong room. I had reserved the king suite with...More

Thank Hailey F
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 5 March 2016

Thank you so much for taking the time to share your experience on TripAdvisor. First and foremost, you absolutely should've been given the room type you booked. There are no excuses to be given regarding this misstep. On behalf of the whole hotel, I would...More

Reviewed 2 March 2016

Parking situation is terrible, there is no valet parking and no car entrance to the hotel which was annoying. The building is very old and the rooms are outdated, a bit disappointing for such a fine hotel. the lobby area was too small as well....More

Thank Fahd N
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 5 March 2016

Thank you so much for posting your comments on TripAdvisor. It really is so valuable for us to be able to connect with our guests after checkout. This is how we continue to evolve as a hotel. Listening, adapting, and improving our service to better...More

Reviewed 29 February 2016

Great hotel with high quality service! A great location and a lot of nice places around (restaurants, beach Santa-Monica Promenade) All this makes your stay in the city, enjoyment of life! Especially nice staff and managers, who will not refuse you anything, at any time...More

Thank Maxim K
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 5 March 2016

Thank you so much for posting your review on TripAdvisor! We couldn't be more pleased to read that you enjoyed your stay with us, and that our staff was attentive, friendly, and efficient. It brings us great joy to see Chokri's name mentioned. He has...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$351 - US$1,056 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#11 On the Beach Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$351 - US$1,056 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#11 On the Beach Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (459)
Room & Suite (432)
Pool & Beach (113)
Dining (63)
Amenities (28)
Family and Play Areas (2)
Nearby
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
...More
Questions & Answers
Ask a question
Mycca S
19 January 2018|
AnswerShow all 6 answers
Response from Shangrila90401 | Property representative |
Hi Mycca S, the pool is open everyday from 7am - 11pm. Thank you, Hotel Shangri-La Management
0
Votes
DeborahHa
14 September 2017|
AnswerShow all 3 answers
Response from Kelvin M | Reviewed this property |
I think you are allowed to leave your cases in receptiom and pick them up when It is time to leave. Or ask reception for an extended stay till after lunch,they may oblige, what you dont ask, you don't getting
2
Votes
SinCityTraveler
16 July 2017|
AnswerShow all 3 answers
Response from Shangrila90401 | Property representative |
Valet parking is $42 per night with in and out privileges which is a really good value for the area.
0
Votes
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Room Tips
"We had an ocean view room and had an expansive ocean view."
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"Room with ocean views are great and offer a great sunset or sunrise view."
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"room away from the pool which can be noisy if there are kids playing. Ask if there is a room with a stall..."
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"Ocean views are breath taking."
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