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Hotel Carmel

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Hotel Carmel
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875 Reviews from our TripAdvisor Community

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Showing 612: English reviews
Jakarta
Reviewed 3 days ago NEWvia mobile

The location was good. It was in the middle of shopping, dining, street performances and beach. However, the room was small, old, dark and the aircon/heater was loud. In our 4 nights stay, the elevator was off several times that we had to climb several flights of stairs. I would give the location 5 stars but the condition of the...

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Helpful?
Thank Globaltrading
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you for your review from a recent stay with us here at Hotel Carmel. Your review was a disappointment for me to read as it seems we fell short of your expectations and this is not the experience and level of service we are striving for. Im so sorry about the elevator issues and the box that was apparently...

Sydney
Reviewed 5 days ago NEWvia mobile

This is the best location.. which made up for the average hotel. I smashed my knee on the stupid bed a few times as it is a terrible design and they need to fix that. The shower floor was all bubbled up and actually moved when you stood on it, felt a little unsafe. Staff were friendly enough. If you...

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Helpful?
Thank emstar1980
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thanks for your review from your recent stay with us here at Hotel Carmel. Im thrilled to read your fantastic location endorsement of our hotel and your positive comment on our staff. Those comments are very much appreciated. On the other hand, I'm very sorry you encountered an issue with the bed frame and I agree we need to determine...

Reviewed 1 week ago NEW

We spent 2 nights at Hotel Carmel. Incredible location, just 1 block to the beach and 1 block to Promenade street. They assigned the room at the front, it had a wonderful view, excellent beds, very spacious. Staff great! We love it.! We highly recommend this hotel.

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Helpful?
Thank Ignacio V
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you so much for posting a five bubble review from your recent stay with us at Hotel Carmel. We are thrilled and delighted to read you enjoyed your stay as much as we enjoyed welcoming you. The positive feedback regarding our staff is really appreciated and will be shared with our team. We are also very thankful to have...

South shields
Reviewed 1 week ago NEWvia mobile

Well situated staff very friendly and complementary breakfast was appreciated On the negative side hotel very noisy and dated, there were so many homeless people around the area which was very sad You must visit the cheesecake factory across the road very yummy!!!

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Helpful?
Thank Hazel S
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Hello Hazel S Thank you for posting a review from your stay with us here at Hotel Carmel. I'm glad our location was a plus for your visit and our team was very friendly. I wanted to clarify that we don't offer a full complimentary breakfast. We offer a complimentary morning coffee and pastry service for those guests who are...

Reviewed 1 week ago

Arrived just after 10am after a 12hr30 flight from Australia and picking up a rental car. Arrived more to park the car and store our luggage till check in time but on asking about the luggage the gentleman behind the counter (Leo I think) went away and rattled on the key board and said that they have a room ready...

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Helpful?
Thank JosandPaul
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you for your review and four bubble rating from your recent stay with us here at Hotel Carmel. It is great to know that our hotel worked out well for your visit to Santa Monica and we were able to accommodate your early arrival. Leo is an amazing member of of our team that always goes the extra mile...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Have just spent 3 nights at Hotel Carmel and highly recommend it. We arrived early in the morning and were kindly upgraded to a family room to accomodate our early arrival. Every member of staff went out of their way to ensure we had a wonderful stay - they were all a delight to deal with. The rooms were very...

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Helpful?
Thank Sigridmann
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you for posting a five bubble review of our hotel from your recent stay with us. I'm delighted and thrilled to read your review and to know that our team took good care of you during your visit. I'm also very happy we were able to upgrade you to one of our family rooms. All of us at Hotel...

Luquillo, Puerto Rico
Reviewed 4 weeks ago via mobile

This hotel is at walking distance of the Santa Monica Pier. The room was cleaned, very spacious, excellent beds and clean bathrooms. Out room was on the Santa Monica Boulevard street side and it was noisy. The continental breakfast was excellent, we love the staff, the place and definitely would stay here again.

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Helpful?
Thank irisflores
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you for posting a four bubble review from your recent stay with us here at Hotel Carmel. I'm delighted to read your comments about your guestroom being clean and spacious with excellent beds and clean bathrooms. Thanks for also mentioning our staff. It is great to know that we provided you with excellent guest service during your visit. We...

Columbus, Ohio
Reviewed 4 weeks ago via mobile

The hotel is one block from the Santa Monica Pier and one block from the 3rd Street Promenade. We didn't rent a car and were to walk anywhere in the Santa Monica area. The Metro station is within walking distance and can take you all over the city of Los Angeles. The room was simple but clean and the beds...

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Helpful?
Thank Carrie W
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you so much for posting a four bubble review of Hotel Carmel from a recent stay with us. I really appreciate your mention of our hotel being in a perfect location. Santa Monica is definitely a walking city and our location is very close to all the attractions, restaurants and shopping in the area. Step out our front door...

London
Reviewed 11 January 2017 via mobile

We picked the hotel carmel as it was in a prime location in santa Monica. We were aware that it was the lower end of the price scale so were not expecting luxury. It was in a brilliant location, close to all the lovely shops and restaurants. I think for the money we paid we got what we expected. The...

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Helpful?
Thank Animalfarmyard
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for selecting our hotel for your recent visit to Santa Monica. I was very happy to see your comments about our location and our team being really polite and helpful. Our team is always striving to provide genuine hospitality to our valued guests and it is great when it is acknowledged by a guest on TripAdvisor. Thank you...

Geelong, Australia
Reviewed 11 January 2017

Budget hotel, looking a bit tired. Bit of confusion over our rooms and we ended up sharing a very small two bedroom, three bed suite with our two adult children. rooms were small and backed onto the air conditioning pipework so there was a constant hum which really didn't bother us, but not very pretty to look at. A bit...

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Helpful?
Thank Clare F
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you for staying with us here at Hotel Carmel. We appreciate the feedback about our hotel and your mention of our really good location. I do believe we upgraded you to a larger two bedroom suite that better accommodated your needs than two of our individual guestrooms. I guess I'm not sure if that was discussed with you at...

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of Santa Monica, close to the Santa Monica Beach, the Hotel Carmel welcomes guests with classic Southern California hospitality. Steps away from world class shopping, fine dining, and the historic Santa Monica Pier, the Hotel Carmel has been a favorite with Santa Monica visitors since 1924. Experience Hotel Carmel’s history when you enter the lobby; a designated stop on the Santa Monica historic walking tour. High ceilings, a tiled floor, dramatic columns and a classic fireplace capture the gracious Spanish revival elements of the nineteen twenties. Guests at the hotel enjoy a privileged location, just a block to Santa Monica Beach and the Santa Monica Pier, home to attractions, amusements, and excitement. The hotel is across the street from Santa Monica Place Mall, anchored by Bloomingdales and Nordstrom, and features world class retailers such as Barney’s, Tory Burch, Tiffany & Company, Nike, Coach, Burberry,and Louis Vuitton. The Arclight Cinema and the Cheese Cake Factory are also located in Santa Monica Place. Just a block away is Santa Monica’s lively Third Street Promenade home to dining, shopping, and street performers. Be in the heart of it all in downtown Santa Monica. Experience the historic Hotel Carmel, a Southern California classic. ... more   less 

Additional Information about Hotel Carmel

Address: 201 Broadway, Santa Monica, CA 90401
Region: United States > California > Santa Monica > Santa Monica
Price Range: £168 - £259 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Carmel 2*
Number of rooms: 95
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Also Known As:
Carmel Hotel Santa Monica
Hotel Carmel Santa Monica
Carmel Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carmel staff and other travellers.
4 questions
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Questions? Get answers from Hotel Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are small, try not to get a room overlooking airconditioning machines as noisy”
 of 5 bubbles ClareF960, 11 Jan 2017 | Read review
“Ask for back room away from street.”
 of 5 bubbles 722cherylp, 4 Jan 2017 | Read review
“We requested away from the road so was quiet”
 of 5 bubbles tmwind, 11 Nov 2016 | Read review
“High floor room”
  • Room 1
  • Room 2
 of 5 bubbles JayeEngland, 7 Nov 2016 | Read review
“Suites for fridge”
 of 5 bubbles Jackyhuson, 15 Oct 2016 | Read review
5 of 5